How to Trade In your phone
Either head to your closest 2degrees store to instantly save on new phones or, follow the steps below to receive an account credit online.
Buy a new phone
Choose your new phone from our online 2degrees store.
To get an account credit you’ll need to register online using: the IMEI number of your new phone (it’s the 15-digit number on the box), your receipt, mobile number and drivers’ licence/passport number.
Receive email confirmation and instructions on sending your old device to us.
Send your old phone to us
You’ll get an email from us with instructions on how to send your phone in. After checking it’s condition your 2degrees mobile account will be credited within 10-15 days.