Coverage
We’ve invested a whole heap of time and money to build a reliable network across Aotearoa. Check our mobile coverage below and keep up to date on network news.
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Good
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No signal
Understanding coverage
Things that can affect your signal:
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Device Not all devices support alll kinds of networks. A good place to start is ensure your phone or tablet is compatible with 3G, 4G or 5G. |
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Weather Bad weather has a way of bringing everyone down. Sometimes, this extends to our mobile networks too. |
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Location If you’re underground (like a carpark) or in an elevator, coverage signals may be weak or intermittent. |
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Movement When driving, your phone has to leapfrog between cell towers to keep you connected. This switch may affect your connectivity. |
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Geography We’d love to flick a switch and turn all our networks on for the whole country. But for now, 4G or 5G might still be on its way to where you live. |
What does 3G mean?
3G stands for the third generation of mobile networks. It’s fast and good for browsing and entertainment.
What can I use it for?
You can do everything you want to do on your phone - browse, email, post on social media, listen to music and watch video in SD.
What does 4G mean?
4G stands for the fourth generation of mobile networks. It is currently the fastest mobile connectivity we offer. It is available in most places Kiwis live and work.
What can I use it for?
4G is designed to get you online quickly. It’s good for all the usual online stuff like emails and browsing. But with 4G you can now enjoy video in HD, high quality music streaming and online gaming.
What does 5G mean?
5G stands for the fifth generation of mobile networks. It should be rolling out in select locations soon.
What can I use it for?
5G is set to enhance your online experience. Download large files super quick, stream high fidelity music, watch video in UHD, play high-quality cloud-based games on the go and video chat in UHD with crystal clear audio and video.
98.5%of the places Kiwis live & work* |
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$1 billionspent on our own network |
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1800+cell sites in Aotearoa |
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*3G: Coverage in 98.5% of the places Kiwis live and work
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*Network Guarantee exclusions and T&Cs here
