2degrees begins 3G shutdown
2degrees will start shutting off 3G services on December 14, after initially announcing its intention to decommission 3G in July 2023.
The telco has confirmed the shutdown will remove the legacy 3G service from operation, and see Kiwi mobile users connected to the more modern 4G and 5G networks.
2degrees CEO, Mark Callander, says that 2degrees 3G services’ on around 100 sites will be decommissioned this month, which are all part of the Rural Connectivity Group (RCG) network.
“3G usage on RCG sites is quite limited, as the majority of users are already connecting via 4G, so the impact on those still relying on 3G in these areas is likely to be minimal. We continue to encourage customers to prepare for the upcoming shutdown, and now is the ideal time to take action.”
Callander explained that customers can simply text ‘3G’ to short code 550. They will receive a reply with information about their phone’s compatibility with 4G, along with links for further details and guidance if they need to make changes.
“We have consistently reached out to all impacted customers regarding the need to upgrade older devices. However, it’s natural that some people will be waiting until the last moment to take action. We encourage you to check your device and, if necessary, arrange for a replacement.”
Callander said 2degrees has only sold 4G and 5G handsets for several years now, and that 4G devices start from just $69.
He says that 2degrees has undertaken a major upgrade of its sites over the past few years by enhancing 4G and adding 5G equipment.
“3G is now considered outdated technology and is being phased out worldwide. The next generation of mobile services – 4G and 5G –- are designed for modern mobile use, whether that’s streaming, video calls, or running multiple apps and programmes all requiring data.”
“Modern networks need to be faster, more resilient, and more sustainable. 3G simply can’t deliver the performance New Zealand now relies on. By retiring this legacy technology, we can focus on strengthening and expanding our 4G and 5G networks which carry the vast majority of today’s mobile traffic.”
Callander urges people to check in with friends, whānau, neighbours and colleagues, or anyone who may be using a 3G-reliant phone or device like a tablet, medical alarm or security alarm, to make sure they’re ready for the transition.
Old devices can be recycled at 2degrees stores, or people can get more information from RE:MOBILE at https://remobile.org.nz/