Trade In

If your phone, tablet, or wearable is still functional and the screen is reasonably free from damage, your device will be considered to be ‘in good working order’. However, there are a few additional conditions your device must also meet before it can be traded in. Here’s a wee checklist:

• Your device must power on and off
• No parts should be missing (eg. buttons, SIM tray, camera, charging port)
• Your device should not be locked in any way
• Your device must not be blacklisted as being missing or reported stolen
• There should be no cracks, chips, missing glass or smashes on your screen
• If applicable, the the glass on the back of your device should also not be cracked, chipped or smashed
• Your device's display should fully light up without any blank spots or colour bleed

Note: Light scratches on your device's screen or rear glass are not considered damage and should still be eligible to Trade In.

If your phone meets all the above criteria, then your phone should be good to go. You can read more information about Trade In here.

Pay Monthly customers only are eligible for Trade In. Trade In selected smart phones to purchase a new phone outright or on Interest Free with eligible Plan only. Trade In must meet specific acceptance criteria. When you trade in your phone at a 2degrees store, the value of your Traded in phone will be deducted from the Interest Free balance of your new phone purchase at sign up or added as a credit to your next post-pay bill. If you Trade-in through 2degrees online, the value of your Traded in phone will be credited to your bank account once it is accepted by our Trade-in partner, Moorup. Trade-in value varies by phone make and model and must be in good working condition, with no screen cracks or other defects that go beyond normal wear & tear. One Trade In transaction per eligible Plan per qualifying campaign. Multiple phones may be Traded In to purchase a single new phone. After Trading In, your Interest Free balance must be $120 or more. No refunds and No Change of Mind Policy applies or other account credits. Trade In value is non-transferable and cannot be exchanged for cash if it was deducted from the Interest Free balance. 2degrees and Moor Up are not liable for any data loss as a result of the Trade In. We reserve the right to amend or cancel this offer at any time. Trade In, Pay Monthly, Interest Free and Plan T&Cs apply.