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Consumer Terms and Conditions
King Birthday Half Price Plans
New Pay Monthly customers on a $35+ Pay Monthly Plan only. Discount repayable if you end your eligible plan within 9 months. Standard plan charge after 6 months. Exclusions apply.See 2degrees.nz for full T&Cs.
Airpods Gift with purchase promotion
Limited time or while stocks last. $329 Saving repayable if plan ends within 12 months.
Redeem AirPods at https://www.2dredeem.co.nz/offers by 25/06/23. Available to new customers purchasing interest free on a $60+ Pay Monthly Plan. Phone balance repayable if you end your eligible Plan. Delivery may take up to 28 days. Plan, Promotion, and Interest Free T&Cs apply. See 2degrees.nz for full T&Cs.
Samsung $100 accoount credit promotion:
Limited time or while stocks last. Online only. Available when you purchase a device from the Samsung S23 and Z4 range on interest free on an eligible Pay Monthly plan. One promotion per eligible transaction. One off Credit available from second bill. Credit is non-transferrable, exchangeable and cannot be taken as cash. Phone balance repayable when you end your eligible plan. 2degrees reserves the right to cancel or amend this promotion at any time. Plan and Promotion T&Cs apply. See 2degrees.nz for full T&Cs.
Samsung interest free promotion
Limited time or while stocks last. Saving repayable if plan ends within 12 months. Saving: $500 off on S23 Ultra and $400 on S23 and S23+. Available to new customers purchasing interest free on a $60+ Pay Monthly Plan and $58+ Business Choice Plans. Phone balance repayable if you end your eligible plan. 2degrees reserves the right to amend or cancel the offer at any time. Plan, Promotion and Interest Free T&Cs apply. See 2degrees.nz for full T&Cs.
Samsung Gift with Purchase Promotion
Limited time or while stocks last. New customers purchasing interest free on a $60+ Pay Monthly Plan. Saving and value of gift repayable if you end your eligible plan in 12 months. Phone balance repayable if you end your eligible plan. Galaxy Watch5 LTE: Redeem at www.2dredeem.co.nz by 26.06.23. One promotion per applicable purchase. Delivery may take up to 28 days. Plan and Promotion T&Cs apply. See 2degrees.nz for full T&Cs.
OPPO Find N2 Flip promotion
Limited time or while stocks last. Saving repayable if you end your eligible plan within 12 months. Device RRP $1679. Phone balance repayable when you end your eligible Plan. Gift: One per purchase, redeem at http://oppopromotions.co.nz. Colour may vary. Delivery may take up to 28 days. See 2degrees.nz for full T&Cs.
Free Carryover Data Promotion:
New customers on a $19+ Monthly Prepay Plan (excluding $85 Monthly Prepay Plan) who port their number to 2degrees only. Bonus Data applied within 72 hours. One off data allocation. Bonus data lost if you do not maintain an active eligible plan. Minimum $10 Top Up applies. Plans auto renew with enough credit. 2degrees reserves the right to cancel or amend this promotion at any time. Plan and Promotion T&Cs apply.
$65 worth of Freebies on eligible prepay phone deals:
Limited time only or while stocks last. Available on phones $89+. Credit for new customers only.
Plan valid for 1 month, auto renews with enough credit. Min $10 Top Up applies. Scratch the code on your phone box & enter it online at 2degreesmobile.co.nz/redeem or text 229 by 16/04/2023. Plan and Promotion T&Cs apply.
Student Perk Offer:
Available to under 25s and students enrolled at a tertiary institute or secondary school who sign up to an eligible plan. Bonus 1GB NZ data applied on Friday nights and expires on Sunday at midnight. See 2degrees.nz for full T&CS.
Endless Data Plans
Max speeds reduce each after Max speed plan allowance & 100GB/m of free hour data^.
*Fair Use Policy applies. ^At reduced speeds experience is impacted.
Max data speeds reduce each: after allocated Max speed Data plan to 1.2Mbps; and after 100GB/m of free data to 1Mbps, & hotspotting speeds may be reduced further during periods of congestion. T&Cs apply.
Business Terms and Conditions
Latest Phone Deals Terms and Conditions
Mobile Repayment Option (MRO) only available on the selected handsets when you sign up to an eligible Business Plan and pay $29 upfront. Monthly Plan charges apply in addition to the mobile repayment price. Handset offers while stocks last. If you terminate or move from your eligible Plan during the MRO term, you will be required to immediately repay the outstanding balance on your phone. Plan and MRO conditions apply.
Samsung interest free promotion
Limited time or while stocks last. Saving repayable if plan ends within 12 months. Saving: $500 off on S23 Ultra and $400 on S23 and S23+. Available to new customers purchasing interest free on a $60+ Pay Monthly Plan and $58+ Business Choice Plans. Phone balance repayable if you end your eligible plan. 2degrees reserves the right to amend or cancel the offer at any time. Plan, Promotion and Interest Free T&Cs apply. See 2degrees.nz for full T&Cs.
OPPO Find N2 Flip promotion
Limited time or while stocks last. Saving repayable if you end your eligible plan within 12 months. Device RRP $1679. Phone balance repayable when you end your eligible Plan. Gift: One per purchase, redeem at http://oppopromotions.co.nz. Colour may vary. Delivery may take up to 28 days. See 2degrees.nz for full T&Cs.
iPhone $300 off interest free offer
Limited time or while stocks last. New customers purchasing interest free on a $60+ Pay Monthly Plan. Saving repayable if you end your eligible plan within 12 months. Phone balance repayable if you end your eligible plan. 2degrees reserves the right to cancel or amend this offer at any time. Plan and Promotion T&Cs apply. See 2degrees.nz for full T&Cs.
OPPO A57s Gift With Purchase Offer
Available for a limited time or while stocks last. Available when you purchase interest free on a $35+ Pay Monthly Plan. Phone balance repayable if you end your eligible plan. One gift per eligible transaction. Redeem gift at oppopromotions.co.nz by 16.04.23. Delivery may take up to 28 days. Plan and Promotion T&Cs apply. See 2degrees.nz for full T&Cs.
OPPO Reno8 Lite Gift With Purchase Offer
Available for a limited time or while stocks last. Available when you purchase interest free on a $35+ Pay Monthly Plan. Phone balance repayable if you end your eligible plan. One gift per eligible transaction. Redeem gift at oppopromotions.co.nz by 16.04.23. Delivery may take up to 28 days. Plan and Promotion T&Cs apply. See 2degrees.nz for full T&Cs.
OPPO Find X5 or X5 Pro $200 off interest free offer:
Available for a limited time or while stocks last. New customers only. Available when you purchase interest free on a $35+ Pay Monthly Plan. Phone balance repayable if you end your eligible plan. One gift per eligible transaction. Redeem gift at oppopromotions.co.nz by 16.04.23. Delivery may take up to 28 days. Plan and Promotion T&Cs apply. See 2degrees.nz for full T&Cs
Samsung S22 series and Z series Promotion:
Trade in on selected smart phones only. Offer available for a limited time or while stocks last. Saving available to new customers purchasing interest free on a $60+ Pay Monthly Plan. Trade In Boost available to customer purchasing interest free on a $35+ Pay Monthly Plan. Saving and Boost repayable if you end your eligible plan within 12 months. Boost is on top of the Trade In value of your old phone. Phone must meet Trade In criteria including being fully functioning with no cracks or damage that goes beyond normal wear and tear. Trade In, Interest Free, Plan and Promotion T&Cs apply. See 2degrees.nz for full T&CS.
$65 worth of Freebies on eligible prepay phone deals:
Limited time only or while stocks last. Available on phones $89+. Credit for new customers only.
Plan valid for 1 month, auto renews with enough credit. Min $10 Top Up applies. Scratch the code on your phone box & enter it online at 2degreesmobile.co.nz/redeem or text 229 by 01/03/2023. Plan and Promotion T&Cs apply.
A77 5G Offer:
Phone 5G capable. 5G only available in selected limited areas of Auckland, Wellington and Christchurch, see 2degrees.nz/coverage for details. Offer available for a limited time or while stock lasts. Saving available when you purchase interest free on a Pay Monthly plan. Phone balance repayable if you end your eligible plan. We reserve the right to cancel or amend this offer at any time. Plan, Promotion and Interest Free T&Cs apply.
A73 5G Offer:
Phone 5G capable. 5G only available in selected limited areas of Auckland, Wellington and Christchurch, see 2degrees.nz/coverage for details. Offer available for a limited time or while stock lasts. Saving available when you purchase interest free on a Pay Monthly plan. Phone balance repayable if you end your eligible plan. We reserve the right to cancel or amend this offer at any time. Plan, Promotion and Interest Free T&Cs apply.
Endless Data Plans
Max speeds reduce each after Max speed plan allowance & 100GB/m of free hour data^.
*Fair Use Policy applies. ^At reduced speeds experience is impacted.
Max data speeds reduce each: after allocated Max speed Data plan to 1.2Mbps; and after 100GB/m of free data to 1Mbps, & hotspotting speeds may be reduced further during periods of congestion. T&Cs apply.
Trade-In and get an account credit offer (online and Telesales only):
Trade-in selected phones and get a mobile account credit loaded onto your 2degrees mobile account when you purchase new a phone interest through a 2degrees Sales Channel and submit your request via our Online Trade In platform. Maximum of two phones can be traded in per purchase. Trade-in value varies by phone make and model and must be in good working condition, fully functioning with no damage, cracks or other defects that go beyond normal wear & tear. One trade in transaction per Account per qualifying campaign. Account credit should be applied to your 2degrees mobile account within 15 days once the phone has been received, evaluated and final value accepted. We reserve the right to amend or cancel this offer at any time. For more detail or to apply for a Trade In visit www.2degrees.nz/NZ/2degrees.
Trade-In and Save offer (Instore & Interest free only):
Trade-in selected phones and get an instant discount off your new interest free phone. Maximum of two phones can be traded in per interest free purchase. Trade-in value varies by phone make and model and must be in good working condition, fully functioning with no damage, cracks or other defects that go beyond normal wear & tear. Trade-in value(s) will be taken off new device price at sign up when purchased interest free. No refunds or account credits. Minimum of $120 must be owing on interest free when trading in two selected phones. One trade in transaction per Account per qualifying campaign. We reserve the right to amend or cancel this offer at any time. For more details speak to one of our team instore.
To see the full terms and conditions for our online shop, please visit www.2degrees.nz/terms/onlineshop.
Delivery:
Please note that we can only deliver purchases from the Online Shop to physical addresses in New Zealand, this doesn’t include PO Boxes or Private Bags. Once you’ve submitted your order, we’ll email you confirmation and a track and trace number, so that you can follow your delivery. Auckland addresses should receive their order the ‘next working day’. For addresses outside of Auckland, delivery of your items could take up to two working days. Unfortunately, we can’t guarantee delivery times, this means we can’t be liable for any loss, cost or expense caused by delay in delivery. Before couriers are able to hand over your order, they require a signature. Please ensure you have submitted an address where someone is able to sign for you, if you’re not there, they may leave a card for you to call them to rearrange delivery. If the item is marked as delivered but somehow you have not received the item, please contact us as soon as possible on 0800 022 022 and we will do our best to lodge an investigation with courier post. Once the device has been delivered to your address, it’s yours and you’re responsible. For more information on delivery, please read our full terms and conditions.
Returns:
Faulty or incorrect items:
If for any reason the handset or SIM card we send you isn’t exactly what you ordered, or turns out to be faulty, please contact us on 0800 022 022 as soon as possible and we’ll send you a postage-paid courier bag so you can send the order back to us. Please ensure all of the packaging that came with the device, is returned in the courier bag. If somehow the device we sent you turns out to be faulty as soon as you open it up then we will replace it for you at no cost. Just call us within 7 days of purchasing your device on 0800 022 022 and we will send you a courier bag so you can return it. If the faulty device is an Apple product, please see our full terms and conditions to read more.
Change of mind:
In the instance you have changed your mind, or you wish to cancel a Plan, please see the ‘Change your Mind Guarantee’ section in the full terms and conditions.
Manufacturer's warranty:
If the device you purchased from us stops working at some point during the applicable manufacturer's warranty period, just call us on 0800 022 022 and we will let you know how you can return the device for repair. Warranty claims are also subject to the other terms and conditions that you’ll find in the manufacturer’s warranty that you’ll get with your handset. If you need to send a mobile device back for repair or replacement, there is the chance you might permanently lose any contacts, ringtones, messages, games or other downloads that you have saved into your handset. 2degrees isn’t responsible for any loss of data from your handset in the case of repair or replacement. It’s important to note that we’re not responsible for the items you send back until they arrive at 2degrees. For full returns terms and conditions, please check our full terms and conditions.
