Contact us Email us Call us If you need a hand with any of our mobile, broadband or wireless broadband products, fill in this form and we'll get back to you as soon as we can. Are you a 2degrees customer? Yes No Which service do you need help with? Mobile Broadband Relating to: - Select -How to join 2degrees MobileSomething more generalMedia responseWholesale Relating to: - Select -My Prepay accountMy Pay MonthlyMy Business accountSomething more generalMedia responseWholesale Relating to: - Select -How to join 2degrees BroadbandSomething more generalMedia responseWholesale Relating to: - Select -My broadband accountA phone line faultA broadband faultHow to move addressBroadband BusinessSomething more generalMedia responseWholesale Reason for contacting us Your 2degrees mobile number Your 2degrees PIN number? First name Last name Billing email address? Your username or account number An alternative phone number (optional) Your contact number After submitting this query, please check your inbox. We'll be sending an email to verify it's you. Confirm text: - Select -Thanks for reaching out. We've emailed you about when you're likely to hear back from us. Confirm text: - Select -Thanks for reaching out. Please check your inbox. We'll be sending an email to verify it's you. Leave this field blank (optional) Our Customer Care team are available from 8am to 8pm NZST, Monday - Saturday, and 10am to 8pm Sundays and public holidays. From your 2degrees mobile200 From within NZ0800 022 022 From overseas+64 22 200 2000 Telesales0800 022 055 Top 5 help topics How to make regular or one-off payments by online banking or with a direct debit or credit card How do I keep my number from another mobile company or choose a new 022 number? Buying a phone with an interest-free repayment plan Resolve problems with receiving or sending texts or making calls Help with your Pay Monthly plan Looking for help? Why don’t you check our Help & support page.