We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Planned
Ohai
07:00 AM 08/05/2024 to 05:00 PM 08/04/2024
Mobile

Mobile coverage maybe Degraded.

Planned
Winton
07:00 AM 08/05/2024 to 10:00 PM 09/05/2024
Mobile

Mobile Coverage maybe  Degraded.

Planned
Coatesville
07:00 AM 01/05/2024 to 07:00 PM 02/05/2024
Mobile

Mobile Coverage maybe Degraded.

Planned
Glenledi
11:00 PM 23/04/2024 to 06:00 AM 24/04/2024
Mobile

Mobile coverage maybe degraded.

Planned
Pikowai East, Bay of Plenty
11:00 PM 23/04/2024 to 06:00 AM 24/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Peak Road, Auckland
08:00 AM 22/04/2024 to 05:00 PM 23/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Clyde
07:00 AM 17/04/2024 to 10:00 PM 18/04/2024
Mobile

Mobile coverage may be degraded

Planned
Le Bons Bay, Canterbury
12:00 AM 18/04/2024 to 04:00 AM 18/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Lavericks, Canterbury
12:00 AM 18/04/2024 to 04:00 AM 18/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Otorohanga, Waikato
07:00 AM 21/04/2024 to 01:00 PM 21/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Pirongia, Waikato
07:00 AM 21/04/2024 to 10:00 PM 23/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Matangi
07:00 AM 15/04/2024 to 08:00 PM 19/04/2024
Mobile

Mobile coverage unavailable.

Planned
Waikato Hopspital, Hamilton.
07:00 AM 15/04/2024 to 08:00 PM 13/05/2024
Mobile

Mobile Coverage may be degraded.

Planned
Kihikihi, Waikato
08:00 AM 10/04/2024 to 02:00 PM 10/04/2024
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather dependent

Planned
Karangahape Road, Auckland City
07:30 AM 08/04/2024 to 05:00 PM 08/04/2024
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent

Resolved
Matapouri, Whangarei District.
01:49 PM 02/04/2024 to 04:54 PM 02/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Helensville,Auckland.
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage maybe degraded.

(Please note:Activity maybe weather dependent)

Planned
Ward St HUB,Hamilton
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage may be degraded.

(Please note:Activity maybe weather dependent)

Planned
Onehunga south.
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage may be degraded.

Planned
Waikaukau
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage may be degraded.

(Please note:Activity is weather dependent).

Planned
Ranui,Auckland.
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobil coverage maybe degraded.

(Please note:Activity maybe weather dependent.)

Planned
Albany west.
06:00 AM 25/03/2024 to 06:00 PM 30/04/2024
Mobile

Mobile coverage maybe degraded.

Planned
North harbour stadium , Albany
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage maybe degraded.

(Please note:Activity is weather dependent)

Planned
Waipahihi
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage maybe degraded.

(Please note:Activity is weather dependent)

Planned
Taupo Cbd
06:00 AM 25/03/2024 to 06:00 AM 25/04/2024
Mobile

Mobile coverage maybe degraded .

(Please note:Activity is weather dependent.)

Planned
Chedworth Park , Hamilton.
06:00 AM 25/03/2024 to 06:30 PM 25/04/2024
Mobile

Mobile coverage maybe degraded.

(Please note:Activity is weather dependent)

Planned
Te Kauwhata,Waikato
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage may be degraded.

(Please note: Activity is weather  dependent)

Planned
Karangahake , Paeroa
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage maybe degraded 

(Please note:Activity  is weather dependedent)

Planned
Rotorua Airport.
06:00 AM 25/03/2024 to 06:00 AM 25/04/2024
Mobile

Mobile coverage may be degraded.

(Please note: This Activity is weather dependent)

Planned
Hillcrest, Rotorua
06:00 AM 25/03/2024 to 06:00 PM 05/04/2024
Mobile

Mobile coverage may be degraded.

(Please note :Activity is weather dependent)

Planned
Kawaha Point, Rotorua.
06:00 AM 25/03/2024 to 10:00 PM 25/04/2024
Mobile

Mobile coverage maybe degraded

(Please note:Activity is weather dependent)

Planned
Tauriko, Tauranga.
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage maybe Degraded.

(Please note:Activity is weather dependent)

Planned
Omanu , Mt Maunganui
06:00 AM 25/03/2024 to 06:30 PM 25/04/2024
Mobile

Mobile coverage maybe Degraded .

(Please note:Activity is weather dependent.)

Planned
Bethlehem
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile Coverage may be degraded.

(Note :Activity is weather dependednt)

Planned
Arataki
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage maybe degraded.

(Activity is weather dependent)

Planned
Totara Street,Mt Maunganui
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile Coverage maybe degraded.

Planned
Katikati, Hilltop.
06:00 AM 25/03/2024 to 06:00 PM 25/04/2024
Mobile

Mobile coverage maybe Degraded.

(Please note:Activity is  weather dependent).

Planned
Wairoa Road, Bay of plenty.
06:00 AM 25/03/2024 to 06:00 PM 30/04/2024
Mobile

Mobile coverage maybe degraded.

(Please note:Activity  is weather  dependent)

Planned
Morrinsville
07:00 AM 10/04/2024 to 08:00 PM 11/04/2024
Mobile

Mobile coverage maybe degraded.