We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Planned
Culverden, North Canterbury
07:00 AM 14/12/2023 to 10:00 PM 15/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Mount Pleasant, Christchurch
07:00 AM 12/12/2023 to 10:00 PM 13/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Fairlie, Mackenzie
07:00 AM 12/12/2023 to 10:00 PM 13/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Apata, Bay of Plenty
07:00 AM 06/12/2023 to 05:00 PM 08/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Neils Beach, West Coast
10:00 AM 05/12/2023 to 02:00 PM 05/12/2023
Mobile

Mobile coverage be degraded.

Planned
Bell Block, Taranaki
07:00 AM 11/12/2023 to 10:00 PM 12/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Charteris Bay, Christchurch
07:00 AM 05/12/2023 to 10:00 PM 07/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Ohingaiti, Manawatu-Wanganui
08:00 AM 28/11/2023 to 07:00 PM 02/12/2023
Mobile

Mobile coverage be degraded

Planned
Okuru, West Coast
10:00 AM 04/12/2023 to 02:00 PM 04/12/2023
Mobile

Mobile coverage may be degraded

Planned
Penrose, Auckland
06:00 AM 06/12/2023 to 08:00 AM 08/12/2023
Mobile

Mobile coverage may be degraded.

Planned
Taneatua Central, Bay of Plenty
08:00 AM 30/11/2023 to 05:00 PM 01/12/2023
Mobile

Mobile coverage may be degraded.

Planned
St Kilda, Dunedin
07:00 AM 30/11/2023 to 10:00 PM 01/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather dependent

Planned
Edmund Avenue, Kaikoura
07:00 AM 30/11/2023 to 10:00 PM 01/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent

Planned
Mangatarata,Hauraki District
06:00 AM 28/11/2023 to 05:00 PM 01/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Maungatapu,Tauranga
08:00 AM 28/11/2023 to 05:00 PM 01/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Te Anau, Southland
07:00 AM 06/12/2023 to 10:00 PM 07/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Dunedin International Airport
07:00 AM 05/12/2023 to 10:00 PM 06/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Blenheim Central,Marlborough District
07:00 AM 30/11/2023 to 10:00 PM 01/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.

Planned
Timaru, Southern Canterbury
07:00 AM 30/11/2023 to 10:00 PM 01/12/2023
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent.