We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Resolved
Hokitika
10:27 AM 18/03/2024 to 11:44 PM 19/03/2024
Mobile

Mobile coverage may be degraded.

Planned
Lake Hayes, Otago
07:00 AM 20/03/2024 to 07:00 PM 24/03/2024
Mobile

Mobile coverage may be degraded

Planned
Ranui, Waitakere City
07:00 AM 26/03/2024 to 08:00 PM 27/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Mangere North
07:00 AM 18/03/2024 to 08:00 PM 22/03/2024
Mobile

Mobile coverage may be degraded.

Planned
Wither Hills
08:00 AM 18/03/2024 to 08:00 PM 22/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Waitara
07:00 AM 18/03/2024 to 10:00 PM 05/04/2024
Mobile

Mobile  coverage maybe degraded.

Planned
Frankton
08:08 AM 18/03/2024 to 05:00 PM 29/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Flaxmere
07:00 AM 11/03/2024 to 10:00 PM 29/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Haweera
07:00 AM 08/03/2024 to 05:00 PM 29/03/2024
Mobile

Mobile coverage maybe Degraded.

Planned
Strathern
08:00 AM 12/03/2024 to 05:00 PM 22/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Massey, Waitakere
07:00 AM 27/03/2024 to 08:00 PM 28/03/2024
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent

Planned
Kamo,Whangarei
09:30 AM 20/03/2024 to 05:00 PM 21/03/2024
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent

Planned
Wither Hills, Marlborough District
07:00 AM 20/03/2024 to 10:00 PM 21/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Titirangi North, Auckland
08:30 AM 15/03/2024 to 06:00 PM 15/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Waitara,New Plymouth
07:00 AM 20/03/2024 to 10:00 PM 21/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Kopu, Waikato
08:00 AM 20/03/2024 to 05:00 PM 22/03/2024
Mobile

Mobile coverage may be degraded

Planned
Kerikeri, Okaihau
07:00 AM 20/03/2024 to 08:00 PM 21/03/2024
Mobile

Mobile coverage may be degraded.

Planned
Tongapōrutu, Taranaki
08:00 AM 20/03/2024 to 06:00 PM 22/03/2024
Mobile

Mobile coverage may be degraded

Planned
Mokau, Waikato
08:00 AM 20/03/2024 to 06:00 PM 22/03/2024
Mobile

Mobile coverage may be degraded

Planned
Blackmount, Southland
12:00 PM 18/03/2024 to 07:00 PM 20/03/2024
Mobile

Mobile coverage may be degraded

Planned
Karamu, Hawke's Bay
09:00 AM 19/03/2024 to 01:00 PM 19/03/2024
Mobile

Mobile coverage may be degraded.

Planned
Karapiro
07:00 AM 20/03/2024 to 10:00 PM 21/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Leamington
07:00 AM 20/03/2024 to 10:00 PM 21/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Richmond,Invercargill
07:00 AM 13/03/2024 to 11:00 AM 13/03/2024
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent

Planned
Nelson, Tasman Bay
07:00 AM 06/03/2024 to 11:00 AM 06/03/2024
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent

Planned
Katikati, North Island
07:00 AM 12/03/2024 to 02:00 PM 13/03/2024
Mobile

Mobile coverage may be degraded.

Please Note: Activity is weather-dependent

Planned
Pukehinaa
07:00 AM 05/03/2024 to 07:00 PM 07/03/2024
Mobile

Mobile coverage maybe degraded.

Planned
Harbour bridge
09:00 AM 29/02/2024 to 11:00 PM 08/03/2024
Mobile

Mobile coverage maybe Degraded.

Planned
Maungataniwha, Ahipara, Horokaka
06:00 AM 01/03/2024 to 05:00 PM 28/03/2024
Mobile

Mobile services maybe degraded.

Planned
Minden Road, Te Puna,Tauranga
07:00 AM 12/03/2024 to 07:00 PM 14/03/2024
Mobile

Mobile coverage may be degraded.