We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Planned
Tuhingamata and Maroanui, Taupo
08:00 AM 17/12/2024 to 05:00 PM 18/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kraaks Hill and Warkworth, Rodney District
09:00 AM 11/12/2024 to 05:00 PM 12/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Coatesville, Waitakere City
07:00 AM 10/12/2024 to 05:00 PM 10/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded for 2 Hours during maintenance window

Resolved
04:10 PM 05/12/2024 to 07:15 PM 05/12/2024
Mobile

We’re having a few technical issues which means 2degrees customers aren’t able to complete any Top Ups, Add Ons or payments through the 2degrees app and Your 2degrees, or use Data Clock.

 

We’re sorry for the hassle and rest assured our technicians are working hard to fix this for you, ASAP. Again, our apologies for the inconvenience and thanks for your patience.

Resolved
Haumoana
02:40 PM 02/12/2024 to 10:14 PM 02/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Himatangi, Manawatu District
12:01 AM 17/11/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Whangamata South, Waikato
09:44 AM 29/11/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
WaitakereVillage, Waitakere
07:00 AM 10/12/2024 to 07:00 PM 12/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Wanaka Central, South Island
07:00 AM 10/12/2024 to 10:00 PM 12/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Outer Greymouth, Greymouth
07:00 AM 11/12/2024 to 10:00 PM 12/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mamaku Town, BOP
08:00 AM 10/12/2024 to 05:00 PM 12/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Maunu Hill, Whangarei
10:00 AM 03/12/2024 to 07:00 PM 05/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kinleith, Waikato
08:00 AM 04/12/2024 to 07:00 PM 05/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Oamaru Hilltop, Canterbury
07:00 AM 09/12/2024 to 10:00 PM 10/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ealing, Ashburton
07:00 AM 04/12/2024 to 10:00 PM 05/12/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded