We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

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Planned
Oakwood,Waimakariri
06:00 AM 09/10/2024 to 10:00 PM 10/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Under Repair
Waimana, Whakatane
05:28 PM 03/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Waihopai, Southland
03:10 PM 03/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Waikiwi, Southland
03:10 PM 03/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Richmond Central
12:00 AM 29/10/2024 to 06:00 AM 29/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Seddon Park,Marlborough district
09:00 AM 10/10/2024 to 05:00 PM 10/10/2024
Mobile and Wireless Broadband

Mobile Service may be Degraded

Planned
Birkdale, Auckland
08:00 AM 08/10/2024 to 06:00 PM 09/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Campbells Bay, Auckland
08:00 AM 08/10/2024 to 05:00 PM 10/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Waiuku, Franklin
08:07 PM 24/09/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Henderson, Auckland
12:00 AM 09/10/2024 to 06:00 AM 09/10/2024
Mobile and Wireless Broadband

Network upgrades are being performed. Mobile and broadband customers will experience degraded services. Thank you for your understanding. 

Planned
Shannon,Horowhenua District
10:00 PM 07/10/2024 to 06:00 PM 08/10/2024
Mobile and Wireless Broadband

Mobile coverage may be degraded