Terms and Conditions

Personal

Terms and Conditions

Mobile
Mobile
Kiwi Hero Carryover Plan Promotion - May 2023
2degrees Carryover and Endless Plans Terms and Conditions – from 23 January 2023
$19 Combo Packs Terms & Conditions
Broadband
2degrees $60, $92 & $109 Broadband Plan Terms and Conditions - from 1 November 2022
Fibre Broadband Offer Summary
Copper Broadband Offer Summary
Promotions
King’s Birthday Half Price Pay Monthly Plans for 6 Months
Samsung S23 Ultra Watch5 Gift with Purchase Promotion
Samsung Z Fold4 Watch5 Gift with Purchase Promotion
icon lightning
Energy
2degrees Terms & Conditions – Energy
Standard rates
Standard rates
2degrees Broadband Home Phone Standard Rates Terms and Conditions
Prepay Standard Rates
Pay Monthly and Business Standard Rates
Roaming
Roaming Terms and Conditions
Archived Promotions
2degrees Great Easter Egg Hunt 2023 Promotion
Save up to $380 on OPPO Find N2 Flip + Free OPPO Enco Free2 Buds Promotion
Unlimited Broadband Plan Discounted Plan Pricing and Joining Credit Promotion Terms and Conditions 2023

Business

Terms and Conditions

Mobile
Mobile
2degrees Association Team Member Terms and Conditions
Business Choice Plan Terms and Conditions
Network Guarantee Terms and Conditions
Broadband and other products
2degrees Insight Network Service Terms and Conditions
Direct Debit Authority Terms and Conditions
2degrees Business Wireless Broadband Terms and Conditions
Promotions
$200 Broadband Credit online offer on 24 month Eligible Business Broadband Plan Promotion
$350 Broadband Credit online offer on 24 month Eligible Business Broadband Plan Promotion Terms and Conditions
Standard rates
Standard rates
2degrees Business Broadband Phone Standard Rates Terms and Conditions
Pay Monthly and Business Standard Rates
Roaming
Business Roaming Terms and Conditions
Archived Promotions
Business referral terms & conditions
Business Connect and Assure Accessories Discount Terms and Conditions
/contact-us

Contact us

Need help? Grab a hand from our locally-led customer care team.
/store-locator

Find a store

There are loads of 2degrees store locations across New Zealand. Chances are there's one just around the corner.
/help

Online help

Find answers to common questions about mobile, broadband and other services.
/network-status

Network status

Find out the latest about the mobile and broadband network.