Corporate and Government Terms and Conditions Standard Terms and Conditions (PDF 344KB) Energy Terms and Conditions (PDF 289KB) Supplier Terms and Conditions (PDF 281KB) KWH, iServe, Orcon Business and Wholesale Terms and Conditions (PDF 263KB) Flex Terms of Use (PDF 209KB) KiwiRail Provisions Schedule (PDF 184KB) Resupply Terms Schedule (PDF 88KB) Service Schedules Colocation Service Schedule (PDF 239KB) Cloud Services Service Schedule (PDF 274KB) Ethernet Service Schedule (PDF 112KB) IP Transit/IE Service Schedule (PDF 193KB) IP WAN Service Schedule (PDF 117KB) 2degrees SIP Service Schedule (PDF 208KB) Wholesale SIP Service Schedule (PDF 155KB) SD-WAN Service Schedule (PDF 223KB) DNS Protect Service Schedule (PDF 223KB) Starlink Service Schedule (PDF 303KB) 2degrees Internet Express Service Schedule (PDF 136KB) 2degrees Business - Fibre Broadband Service Schedule (PDF 126KB) Mobile Service Schedule (PDF 269KB) Wireless Broadband Service Schedule (PDF 140KB) Fees Energy Schedule of Fees (PDF 119KB) Early Termination Fees (PDF 255KB) Service Level Agreement Service Level Agreement (PDF 618KB) Vocus Energy Switch Utilities Embedded Networks Price and Loss Schedule 2023-2024 (PDF 189KB) Switch Utilities Embedded Networks Price Structure - Auckland (PDF 159KB) Switch Utilities Embedded Networks Price Structure - Wellington (PDF 155KB) Switch Utilities Embedded Networks - Fault Management Process (PDF 108KB) Electricity: Low User Exemption Letter - Oct 2016 (PDF 1156KB)