Wireless Broadband
Get reliable wireless broadband on our 4G or 5G networks – ideal if you just want broadband without messy cables or complicated installations. We also offer unlimited plans, so you don’t have to worry about running out of data. However, if you have an existing unlimited broadband connection and don’t use heaps of data every month, our capped plan might be right for you.
Wireless Starter
In a smaller household, one person might be watching a show on the TV while someone else scrolls social media on their phone or joins a quick video call for work. Everything should run smoothly. If more devices start streaming or downloading at the same time, things may begin to slow down a little.
- 1–2 people at home
- HD streaming and social media
- Video calls and everyday browsing
- Flats or smaller households
- Several people streaming at once
- 4K streaming
- Large downloads or gaming updates
- Busy homes with many connected devices
In most homes this plan comfortably supports one HD stream while another person browses, scrolls social media or joins a video call. If more devices begin streaming or downloading at the same time, speeds may start to feel slower.
- Modem delivered by courier
- Plug in and connect in minutes
- No technician visit needed
- Easy to move house with
- Peak-time average speeds around 40 Mbps
- Performance can vary by location and signal strength
- WiFi coverage depends on modem placement
Fast, reliable WiFi for your whole home with the TP-Link NX620v2 modem. Powered by WiFi 6 (AX3600) and 4×4 antennas, it keeps up to 100 devices connected smoothly. Includes a 2.5G port for ultra-fast wired speeds and supports mesh WiFi to extend coverage.
Wireless Essential
Picture a couple at home in the evening. One person is watching a show in the lounge while the other is on the laptop replying to emails or browsing online. Maybe someone is also on their phone checking Instagram. It generally handles that kind of evening routine comfortably, though things may tighten if several people start streaming at once.
- 2–3 people at home
- HD streaming across multiple devices
- Video calls and everyday browsing
- Casual gaming
- Multiple 4K streams
- Large game or software downloads
- Busy households with many devices online at once
This plan comfortably supports two HD streams alongside browsing, video calls or social media. If several people begin streaming in higher quality or downloading large files at the same time, speeds may begin to feel more limited.
- Modem delivered by courier
- Simple plug-and-play setup
- No technician visit required
- Flexible if you move house
- Peak-time average speeds around 44 Mbps
- Speeds can vary depending on network conditions
- WiFi performance depends on modem placement
Fast, reliable WiFi for your whole home with the TP-Link NX620v2 modem. Powered by WiFi 6 (AX3600) and 4×4 antennas, it keeps up to 100 devices connected smoothly. Includes a 2.5G port for ultra-fast wired speeds and supports mesh WiFi to extend coverage.
Wireless 5G Max
A typical evening might see one person watching TV in the lounge, someone else upstairs on a video call or gaming, while another person scrolls social media or watches YouTube on their phone. It keeps up with a busy household pretty well. You might notice things slowing if lots of downloads start happening at once.
- Families with multiple devices
- HD and some 4K streaming
- Online gaming and video calls
- Households that want fast internet without Fibre
- Very large households
- Several 4K streams at once
- Heavy downloads happening frequently
Most homes can stream video, game online and browse across multiple devices without issue. You may start noticing slower downloads if several people stream in 4K while large files or game updates are being downloaded.
- Modem couriered to your home
- Plug in and connect quickly
- No technician appointment required
- Easy relocation if you move
- Peak-time average speeds around 150 Mbps
- Speeds can vary depending on coverage and signal
- Best placed near a window or open space
Fast, reliable WiFi for your whole home with the TP-Link NX620v2 modem. Powered by WiFi 6 (AX3600) and 4×4 antennas, it keeps up to 100 devices connected smoothly. Includes a 2.5G port for ultra-fast wired speeds and supports mesh WiFi to extend coverage.
Fibre Starter
After dinner, someone might settle in to watch a show in the lounge while another person jumps on a video call or plays a game online. Someone else might be browsing on a tablet or laptop. For most homes, that kind of evening activity works comfortably, though things can feel tighter if everyone starts streaming at once.
- 2–3 people at home
- HD streaming across multiple devices
- Online gaming and video calls
- Families with moderate internet use
- Several people streaming in 4K
- Large downloads or game installs happening often
- Busy homes with lots of devices online
Most homes can comfortably stream HD video on multiple devices while others browse, game or join video calls. If several people start streaming in 4K or downloading large files at once, speeds may feel more limited.
- Fibre connection required at your home
- Modem supplied once connected
- Professional installation may be needed if Fibre is not already installed
- Peak-time average speeds around 106 Mbps
- Very reliable connection compared with wireless
- WiFi performance depends on modem placement
Switching from another provider
Your modem should connect automatically, but manual setup may be needed in some cases.
Using your own modem
It must support DHCP authentication and VLAN tagging, and may require manual setup.
Support limitations
We can’t fully support non-2degrees modems, which may affect troubleshooting.
Learn more on our Setup and Configuration page.
Unlimited Fibre
In a busy home, the kids might be watching something in the living room while someone else is gaming online in their bedroom and another person is browsing or doing a bit of work on a laptop. Even with several devices going at once, the internet usually keeps up without anyone noticing slowdowns.
- Families with several people online
- Multiple HD or 4K streams
- Gaming, streaming and video calls at the same time
- Homes with many connected devices
- Very large households
- Heavy downloads happening frequently
- Cloud backups or large file transfers
Several devices can stream video, game online and browse simultaneously without noticeable slowdowns. Only very heavy usage, such as multiple large downloads while several people stream in 4K, will begin to push the limits.
- Fibre connection required
- Modem supplied once connected
- Installation may be needed if fibre is not already available
- Peak-time average speeds around 516 Mbps
- Suitable for homes with lots of devices
- WiFi performance depends on modem location
Switching from another provider
Your modem should connect automatically, but manual setup may be needed in some cases.
Using your own modem
It must support DHCP authentication and VLAN tagging, and may require manual setup.
Support limitations
We can’t fully support non-2degrees modems, which may affect troubleshooting.
Learn more on our Setup and Configuration page.
Ultimate Unlimited Fibre
Think of a full house in the evening. The kids are watching shows in one room, someone else is gaming online, another person is on a video call for work, and someone’s downloading a big game update. Everything can run at the same time without people stepping on each other’s connection.
- Large households
- Multiple 4K streams
- Online gaming and cloud services
- Heavy downloading and streaming
- Very large households moving huge files
- Professional creative work requiring extremely high speeds
- Dedicated servers or advanced setups
Multiple people can stream in 4K, game online and download large files at the same time with little impact on performance. Most households will never come close to using the full bandwidth of this plan.
- Fibre connection required
- Modem supplied once connected
- Installation may be required depending on your property
- Peak-time average speeds around 882 Mbps
- Ideal for heavy internet households
- WiFi performance depends on modem placement and device capability
Switching from another provider
Your modem should connect automatically, but manual setup may be needed in some cases.
Using your own modem
It must support DHCP authentication and VLAN tagging, and may require manual setup.
Support limitations
We can’t fully support non-2degrees modems, which may affect troubleshooting.
Learn more on our Setup and Configuration page.
Hyperfibre 2
In a very connected household, someone might be working from home on a video call, another person gaming online, while others watch shows or stream music around the house. Even with lots of devices active at once, everyone can do their thing without worrying about the internet slowing down.
- Large households with many devices
- 4K or 8K streaming
- Cloud backups and large file transfers
- Advanced gaming setups
- Homes transferring extremely large files constantly
- Professional creative studios
- Very demanding network environments
Dozens of devices can stream, game and download simultaneously without slowing the connection. For most homes it is very difficult to fully utilise this level of bandwidth.
- Requires Hyperfibre availability
- Compatible modem and equipment needed
- Professional installation required
- Peak-time average speeds around 2 Gbps
- Best suited to high-performance setups
- Device capability may limit achievable speeds
Give more devices a stronger connection with latest WiFi 7 technology
Designed for Hyperfibre, the TP Link BE22000 (HB810) WiFi 7 System, bringing strong, reliable WiFi in every room. Join on a Hyperfibre plan on a 12-month term to get free modem rental ($15 shipping fee applies)
Hyperfibre 4
Imagine a big household where everyone is online doing their own thing. Someone is watching TV in the lounge, someone else is gaming, another person is backing up photos from their laptop, and phones and tablets are connected all around the house. Even with all of that happening together, the connection barely breaks a sweat.
- Large homes with many connected devices
- Creative professionals transferring huge files
- Advanced gaming or media production setups
- Technology enthusiasts
- Most households will never reach the limits of this plan.
Even with multiple 4K or 8K streams, gaming, cloud backups and large downloads happening simultaneously, the connection remains extremely fast. For a typical home it is nearly impossible to fully utilise this bandwidth.
- Requires Hyperfibre availability
- Compatible modem and high-speed equipment required
- Professional installation needed
- Peak-time average speeds around 4 Gbps
- Device and WiFi hardware may limit achievable speeds
- Designed for very high-performance network
Give more devices a stronger connection with latest WiFi 7 technology
Designed for Hyperfibre, the TP Link BE22000 (HB810) WiFi 7 System, bringing strong, reliable WiFi in every room. Join on a Hyperfibre plan on a 12-month term to get free modem rental ($15 shipping fee applies)
Fair Use Policy applies (to unlimited wireless plans and Home Landline unlimited calling)
Early Termination Charges apply if you leave within a 12 month term contract.
*Average download / upload peak speeds are specific to our plans except the Fibre Starter plan (which is the average of all tested Fibre Starter plans) and are based on the Commerce Commission’s Measuring Broadband New Zealand (MBNZ) July 2026 report which is based on data collected during the month of April 2026. The speed you experience at any time given may be higher or lower than these averages and depends on factors including the performance of your modem, location of the server, your computer / phone and how your WiFi has been set up.
^Average download/upload peak speeds are the average of all tested 4G Wireless Broadband connections and are based on the (MBNZ) July 2026 report. Our Wireless Essential plan uses both 4G and 5G technology. Speeds experienced may differ to what has been advertised if you are in an area where 5G is available.
For more info on choosing a broadband plan that’s right for you and the factors which may impact your broadband speed, here are the Things you should know. Wireless Broadband plan only available for use at authorised address.
Product descriptions by connection type:
What is Wireless Broadband?
Easy setup
Reliability
Support to get you started
30-day risk free guarantee
Need help?
Use the wireless broadband address checker with your full home address. We need to check whether an eligible plan is available there, including local network capacity.
Seeing 5G on your phone does not guarantee that a 5G home Broadband plan is available. Indoor reception and plan availability can differ from general mobile coverage, so use the address result before choosing a plan or ordering equipment.
Choose around your allowance needs and the plans available at your address. Starter has a capped allowance, while Essential and 5G Max
| Plan | Current data allowance | What to consider |
|---|---|---|
| Wireless Starter | 100GB a month | Track usage if you stream, download, or update devices regularly |
| Wireless Essential | Unlimited, with fair use | Compare the advertised measured performance with your household's needs |
| Wireless 5G Max | Unlimited, with fair use | Requires eligibility for the 5G plan at your address |
Compare current measured speeds, prices, and term options on our wireless broadband page. Plan names and data allowances do not guarantee a particular speed on each device.
Wireless Broadband speed can vary with signal strength, local network demand, and activity in your home. Busy evening periods may feel different from quieter times, particularly when several people are using data at once.
The measured averages on our wireless plan page are a comparison guide, not a promise for your address.
It can be, depending on the plan available at your address, reception, and what everyone is doing at the same time. Video calls need a steady upload connection as well as enough download capacity; gaming also depends on latency, or connection delay.
If you make frequent large uploads or have several demanding users, compare Fibre too. For a specialist work VPN or other network requirement, check compatibility before ordering. Our wireless versus Fibre guide can help.
Wireless broadband usually avoids a new fixed-line installation, but you still need an accepted order, a suitable modem, and an activated service. Delivery or collection arrangements affect when you can start.
Follow the setup instructions and activation information supplied with your order. Plugging in a modem does not guarantee that an order is ready to use. If it will not connect after setup, follow our wireless broadband help or call us.
Your home Wireless Broadband service is for the authorised installation address. It is not a portable connection you can use at any house with Mobile coverage.
Contact us before moving the modem to another address so we can check coverage, capacity, and the options for your account. A move may affect your plan or agreement. Read the address-use conditions in our wireless broadband terms.
An unlimited wireless plan has no fixed monthly gigabyte allowance, but our wireless fair-use terms still apply. They address use that is unreasonable or affects the network, and allow us to take action under the terms.
That is different from Wireless Starter or a capped Rural plan, where a stated data allowance applies. Fair use is assessed under the published conditions rather than a stated monthly data cap. Read the wireless broadband terms and fair-use conditions before choosing.
Check network status and try the recommended modem placement, then contact us if the connection is still unsuitable. Keep a record of when it struggles and whether the problem affects every device.
Our 30-day money-back guarantee has conditions, including returning the modem and accessories as new. Eligible plan and equipment charges are covered as set out in the terms; extra data is not refundable. Contact us promptly and check the guarantee conditions before arranging a return.
Yes, you need an approved 2degrees wireless modem; BYO modems are not supported for this service. Follow the instructions for the model we supply.
The modem needs both a good Mobile signal and a useful position for WiFi around your home. Try safe, ventilated locations and compare results rather than relying on signal bars alone. Keep it away from direct heat and obstructions, and use our wireless setup help if you need guidance.
Our Wireless broadband service does not include a landline service. If you need a home phone number, discuss suitable alternatives before changing your existing connection.
Ask your alarm or medical-alarm provider whether its equipment will work with the new connection and what happens during a power cut. Do not disconnect the old service until you have an agreed arrangement. Our wireless broadband help explains the service limitations.
Or do you need...
Other plans
Rural Broadband plan
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Each Promotion is limited time or while stocks last. The general terms above unless expressly stated otherwise.
iPhone 18 Pro/Pro Max Promotion
Eligible Business Plans included
| Plan | 36 months IF term savings when you purchase | 24 months IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly | $900 | $800 | $250 |
| $65 Pay Monthly | $600 | $500 | $150 |
| $35+ Group | $300 | $300 | - |
| $30 Group | $150 | $150 | - |
| 24/36 month IF term savings when you join and purchase | 12 months IF term saving when you join and purchase | ||
| $55/$45 Pay Monthly | $200 | $100 | |
| Trade In | Purchase an iPhone 18 Pro/Pro Max and save $1100 when you trade in your iPhone 16 Pro Max 256GB. | ||
iPhone 17 series Promotion
Eligible Business Plans included
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you join and purchase | 12 month IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 |
Samsung Galaxy Z Fold8/Z Fold8 Ultra & Z Flip8 series Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 | |
| Outright Save | Save $400 off the RRP on Galaxy Z Fold8 Ultra or Save $200 off the RRP on Galaxy Z Fold8/Z Flip8 Series Outright or on a Pay Monthly plan in a 2degrees store or online |
Samsung Galaxy S26FE Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 |
Samsung Galaxy S26 series Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 | |
| Outright Save | Save $500 off the RRP on Galaxy S26 Ultra or Save $300 off the RRP on Galaxy S26/S26+ Outright or on a Pay Monthly plan in a 2degrees store or online |
Samsung Galaxy A27, A37, A57 Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 |
Value Phone $499+ Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $45+ Pay Monthly Plan | $200 | $100 |
| $30+ Group Plan | $150 |
OPPO Find N6 Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 | |
| Outright Save | Save $500 off the RRP on Find N6 Outright or on a Pay Monthly plan in a 2degrees store or online |
OPPO X9 series Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 | |
| Outright Save | Save $200 off the RRP on Find X9 Series Outright or on a Pay Monthly plan in a 2degrees store or online |
OPPO Reno16 Series Promotion
Eligible Business Plans included.
| Plan | 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase |
| $80 Pay Monthly Plan | $500 | $250 |
| 24/36 month IF term savings when you purchase | 12 months IF term saving when you join and purchase | |
| $65 Pay Monthly Plan | $300 | $150 |
| $55/$45 Pay Monthly Plan | $200 | $100 |
| $35+ Group Plan | $300 | |
| $30 Group Plan | $150 | |
| Outright Save | Save $200 off the RRP on Reno16 Series Outright or on a Pay Monthly plan in a 2degrees store or online |
JB Plans are not eligible for the purposes of 2degrees Interest Free phone promotional offers.
Trade In Terms
Trade In selected smart phones to purchase a new phone on Interest Free with eligible Plan only. When you trade in your phone at a 2degrees store, the value of your Traded in phone will be deducted from the Interest Free balance of your new phone purchase at sign up. If you Trade-in through 2degrees online, the value of your Traded in phone will be credited to your bank account once it is accepted by our Trade-in partner, Moorup. Trade-in value varies by phone make and model and must be in good working condition, with no screen cracks or other defects that go beyond normal wear & tear. One Trade In transaction per eligible Plan per qualifying campaign. Multiple phones may be Traded In to purchase a single new phone. After Trading In, your Interest Free balance must be $120 or more. No refunds or other account credits. Trade In value is non-transferable and cannot be exchanged for cash if it was deducted from the Interest Free balance. We reserve the right to amend or cancel this offer at any time. Trade In, Interest Free and Plan T&Cs apply.
Watch Sidekick Plan Offer:
Watch Sidekick Plan Free for 3 months: Sign up to a Watch Sidekick Plan and get three months free on your Watch Sidekick Plan. Standard monthly charge applies three months from your sign-up date. Eligible watch required. Watch Sidekick Plan can be added to any active Carryover, Endless, Unlimited or Group Pay Monthly Plans (Boss Plan). Boss Plan must also be consumed on eligible handset. Boss Plan standard monthly fees apply in addition to Watch Sidekick Plan standard monthly fees (except during the promotion). During the promotion, you will continue to be liable for any additional charges you incur, including Interest Free charges and premium call charges. Watch Sidekick Plan shares Boss Plan’s allocations, and mobile number for calls and texts. Must be on the same Account as Boss Plan. International roaming is not available. 4G required for all watch services. Ends if Boss Plan ends. Watch Sidekick Plan, Promotion and Interest Free terms apply. See 2degrees.nz for full T&Cs.
Prepay Plan Free Carryover Data Offer:
New customers on a $8+ Monthly Prepay Plans (excluding $85 Monthly Prepay Plan) or any of the fortnightly plans and port their number to 2degrees only. Bonus Data applied within 72 hours. One off data allocation. Bonus data lost if you do not maintain an active eligible plan. Minimum $10 Top Up applies. Plans auto renew with enough credit. 2degrees reserves the right to cancel or amend this promotion at any time. Plan and Promotion T&Cs apply. see 2degrees.nz for full terms.
Up to $80 Worth of Freebies on Eligible Prepay Phone Offer:
Limited time only or while stocks last. Value includes $25 Prepay Plan, and for new customer only $5 SIM, $50 credit with phones $69+. One redemption every 90 days.
Scratchy Offer:
Plan valid for 1 month, auto renews with enough credit. Min $10 Top Up applies. One promotion per applicable purchase. Scratch the code on your phone box and enter it online at 2degreesmobile.co.nz/redeem or text 229 by 01/11/2026. If you have a prepay plan, the new $25 monthly plan that you’re redeeming will renew automatically. $50 credit applied in two $25 instalments after scratch code is redeemed. Bonus credit cannot be exchanged for cash or transferred. Plan and Promotion T&Cs apply. See 2degrees.nz for T&Cs.
Fibre Broadband Offer:
$200 Joining Credit: $200 Joining Credit for new Broadband customers who sign up to an eligible plan online on a 12-month term. Joining Credit applied to your account following Broadband activation. Joining Credit repayable and early exit fees apply if you leave fixed term early. Joining Credit non-transferable, non-exchangeable and non-redeemable for cash. 2degrees reserves the right to cancel or amend this offer at any time
Non - standard installation and early exit fees (up to $199) apply. Open term plan incurs $99 connection fee. $15 modem shipping fees apply unless modem supplied in store. A non-return fee is payable for rental modems.
Rental modem option only available on fixed term plans and incur $5 / m charge (excluding Hyperfibre Plans). BYO option available on fixed and open term plans. Modem purchase option available only on open term plan. Broadband not available everywhere. Additional fees may apply for VDSL and ADSL connections. Broadband, and Promotion T&Cs apply. See 2degrees.nz for full T&Cs.
Wireless Broadband Offer:
2degrees modem required. $15 modem shipping fee applies unless modem supplied in store. Early exit fees apply if you end your fixed term plan early. Free Modem Rental: $5 monthly modem fee waived while you remain on an eligible Wireless Broadband plan. Wireless Broadband: Rental modem only an option on fixed term plans. 4G / 5G coverage only available in selected coverage areas. No BYO modem option. General: Broadband and Promotion T&Cs apply. See 2degrees.nz for full T&Cs.
Pay Monthly and Power bundle discount
If you are a 2degrees Pay Monthly mobile customer and sign up to a 2degrees Broadband Plan after 20th July 2026 on the same account, you are entitled to a $5 discount on your 2degrees Broadband Plan monthly charge (“$5 Bundle Discount”). Only one $5 Bundle Discount per 2degrees Pay Monthly mobile customer. If you are on a Pay Monthly Group Plan, only the main account holder of the Group Plan is eligible for the $5 Bundle Discount. Other members on the same Group Plan will not be eligible for the discount. Your 2degrees Mobile Phone Number needs to be loaded into My 2degrees to be able to activate the $5 Bundle Discount. If you terminate your 2degrees Pay Monthly Account, you will no longer be eligible for the $5 Bundle Discount. The $5 Bundle Discount applies to standard monthly Charges only. T&Cs apply.
If you are a 2degrees Power customer and have a 2degrees Broadband Plan on the same account, you are entitled to a $10 discount on your 2degrees Broadband Plan monthly charge ($10 Bundle Discount). If you terminate your 2degrees Power, you will no longer be eligible for the $10 Bundle Discount. The $10 Bundle Discount applies to standard monthly Charges only. T&Cs apply.
Unlimited Plans:
*Fair use policy applies
50GB Sharing Data: Sharing Data allocation can only be shared with up to 5 2degrees connections. Any unused Sharing Data can be carried over for up to 12 months on active plan. For full T&C's see 2degrees.nz/termsofuse.
Unlimited Calls and Texts to NZ & Aussie:
Calls and texts to Norfolk Island and Australian Antarctic Territory are excluded.
Free Data Hour every day:
Max speeds on Data Clock reduce to 1mbps after 100GB/month, per person. *Fair Use Policy applies.
If you have an active current Prepay Plan or Pay Monthly Plan and register on the Data Clock app you will get 1 free hour of data per day. See www.2degrees.nz/data-clock for details on registering for the Data Clock app. Free data hours immediately expire if they aren’t used each day. Not available in conjunction with any other promotions. 2degrees may amend or cancel at any time. T&Cs apply.
Carryover Plans
Standard NZ and Aussie mins and person to person text, excl. premium rates numbers. Calls rounded up to the next minute. NZ data usage only. Data can be carried over for up to 12 months from the first allocation. Plan data used first then Carryover Data.
Watch Sidekick Plan:
Eligible watch required. Watch Sidekick Plan can be added to any active Carryover, Endless, Unlimited or Group Pay Monthly Plans (Boss Plan). Boss Plan must be consumed on eligible handset. Boss Plan standard monthly fees apply in addition to Watch Sidekick Plan standard monthly fees. Plan shares Boss Plan’s allocations, and mobile number for calls and texts. Must be on the same Account as Boss Plan. International roaming is not available. 4G required for all watch services. Ends if Boss Plan ends. Plan, Promotion and Interest Free terms apply. See 2degrees.nz for full T&Cs.
Data Sidekick Plan:
Can be added to any current Carryover, Endless, Unlimited or Group Pay Monthly Plans (Boss Plans). Plan shares Boss Plans data allocations. Calls and texts will be charged at standard mobile rates. Must be on the same Account as Boss Plan. International roaming is not available. Hotspot not available. Ends if Boss Plan ends. Plan, Promotion and Interest Free terms apply. See 2degrees.nz for full T&Cs
To see the full terms and conditions for our broadband plans, please visit Broadband terms and conditions.
To see the full terms and conditions for our power plans, please visit Energy terms and conditions.
Offer Summaries by connection type:
- Product Description - Wireless Broadband
- Product Description - Copper Broadband
- Product Description - Fibre Broadband
Broadband things you should know:
- 2degrees offers a range of broadband options including Fibre, Wireless 4G and 5G, VDSL and ADSL, depending on your location.
- Fair Use Policy applies to Unlimited Wireless Broadband.
- Broadband speeds can be impacted by your modem’s performance, the number of devices connected to your modem, server location, your device settings, and your WiFi setup.
- Wireless broadband speeds can be impacted by the distance between your modem and a cell site, the level of usage of a particular cell site by others, and network capability.
- To help you pick the right plan for your needs, please use our handy address checker on the page above. If you’re looking for independent information* on the type of broadband connections available at your address, please refer to the Broadband Map NZ (* This information is not acquired, maintained, or verified by 2degrees Mobile Limited. We accept no responsibility for the accuracy of the information provided therein).
- You can also check your personal broadband data usage through our app or online at My 2degrees. Depending on your usage, you can then decide if you want to switch plans.
- If your plan includes a modem from us, it will be capable of delivering the speeds we advertise for the plan you’ve chosen. But we cannot make the same guarantees if you choose to bring your own modem.
- If you choose to add a landline to your broadband plan, you can bring your existing landline number with you. This applies even if you are switching from a copper line connection to a VoIP connection. Alternatively, you can also ask for a new landline number to be assigned to your 2degrees account.
- Wireless Broadband uses different technology than Fibre Broadband. For any 3rd party service that requires broadband such as medical alarms, security alarms or any service that requires a fixed landline, we recommend you check with your provider to ensure it is compatible with Wireless Broadband before signing up to this service.
- We have specific responsibilities for the marketing of broadband via codes set by NZ Telecommunications Forum. You can find more about these codes on the TCF website. If you don’t think we’ve done a great job, or met these responsibilities, let us know via our our complaints process.
- You can also raise a matter with the Telecommunications Disputes Resolution (TDR) who are an independent body who help manage complaints – tdr.org.nz
To see the full terms and conditions for our online shop, please visit www.2degrees.nz/terms/onlineshop.
To see our terms of use and privacy policy, please visit www.2degrees.nz/termsofuse.
Delivery:
Please note that we can only deliver purchases from the Online Shop to physical addresses in New Zealand, this doesn’t include PO Boxes or Private Bags. Once you’ve submitted your order, we’ll email you confirmation and a track and trace number, so that you can follow your delivery. Auckland addresses should receive their order the ‘next working day’. For addresses outside of Auckland, delivery of your items could take up to two working days. Unfortunately, we can’t guarantee delivery times, this means we can’t be liable for any loss, cost or expense caused by delay in delivery. Before couriers are able to hand over your order, they require a signature. Please ensure you have submitted an address where someone is able to sign for you, if you’re not there, they may leave a card for you to call them to rearrange delivery. If the item is marked as delivered but somehow you have not received the item, please contact us as soon as possible on 0800 022 022 and we will do our best to lodge an investigation with courier post. Once the device has been delivered to your address, it’s yours and you’re responsible. For more information on delivery, please read our full terms and conditions.
Returns:
Faulty or incorrect items:
If for any reason the handset or SIM card we send you isn’t exactly what you ordered, or turns out to be faulty, please contact us on 0800 022 022 as soon as possible and we’ll send you a postage-paid courier bag so you can send the order back to us. Please ensure all of the packaging that came with the device, is returned in the courier bag. If somehow the device we sent you turns out to be faulty as soon as you open it up then we will replace it for you at no cost. Just call us within 7 days of purchasing your device on 0800 022 022 and we will send you a courier bag so you can return it. If the faulty device is an Apple product, please see our full terms and conditions to read more.
Change of mind:
In the instance you have changed your mind, or you wish to cancel a Plan, please see the ‘Change your Mind Guarantee’ section in the full terms and conditions.
Manufacturer's warranty:
If the device you purchased from us stops working at some point during the applicable manufacturer's warranty period, just call us on 0800 022 022 and we will let you know how you can return the device for repair. Warranty claims are also subject to the other terms and conditions that you’ll find in the manufacturer’s warranty that you’ll get with your handset. If you need to send a mobile device back for repair or replacement, there is the chance you might permanently lose any contacts, ringtones, messages, games or other downloads that you have saved into your handset. 2degrees isn’t responsible for any loss of data from your handset in the case of repair or replacement. It’s important to note that we’re not responsible for the items you send back until they arrive at 2degrees. For full returns terms and conditions, please check our full terms and conditions.
