Pay Monthly and Business Standard Rates
- These specific terms and conditions apply in addition to the Pay Monthly Terms & Conditions, Business Terms and Conditions, and any other 2degrees terms and conditions that apply to your use of our services.
- Standard rates for Australia do not include Australian External Territories (including Norfolk Island)
- The rates and conditions below apply when you use your Mobile Phone in New Zealand.
- All rates are inclusive of GST.
| Voice Calls | Rate (incl. GST) |
|---|---|
| Voice call to any standard NZ mobile or landline | $0.69 per minute |
| Voice call to any standard Australian mobile or landline | $0.69 per minute |
| Voice call to any standard mobile or landline in Canada, UK USA, China, Fiji, India and Ireland | $0.69 per minute |
| Voice call to any standard mobile or landline in the rest of the world | $1.44 per minute |
| Voice call to 018 national directory service | $1.00 per call |
All calls are charged per minute, unless stated otherwise. Part minutes are rounded up to the next whole minute.
| Voicemail | Rate (incl. GST) |
|---|---|
| Voice call to your voicemail account | Free per call |
SMS is a text message up to 160 plain characters. MMS is generally a Picture/Video message up to 300KB but can also include messages which contain emojis, exceed 160 characters or are sent to multiple recipients because some handsets are configured by handset manufacturers to send such messages as MMS and not SMS
Premium SMS services are provided by third parties and not 2degrees. Please refer to your agreement with your premium SMS supplier for applicable rates. You can learn more about Premium SMS services here.
| SMS and MMS Messages | Rate (incl. GST) |
|---|---|
| SMS to any NZ or Australian mobile | $0.09 per SMS |
| SMS to any other destination | $0.20 per SMS |
| MMS to any destination | $0.50 per MMS |
| Data associated with MMS | No charge |
It is free to receive SMS and MMS messages on the 2degrees network within New Zealand. There will be charges to receive data associated with MMS when roaming.
| Data (non MMS) | Rate (incl. GST) |
|---|---|
| Data associated with mobile internet usage (NZ Carryover Data Plans) | $0.20 per MB |
| Data associated with mobile internet usage (All other Pay Monthly and Business plans, including retired plans) | $0.50 per MB |
Rounded up to the nearest 5.12KB then rounded to the nearest full cent. Minimum 1c charge per session.
| 2degrees contact | Rate (incl. GST) |
|---|---|
| Customer Care 200 | Free per call |
| Customer Care 0800 022 022 | Free per call |
| Customer Care 022 200 2000 | Free per call |
| ‘text to buy’ SMS sent to 233 | Free per SMS |
All calls are charged per minute, unless stated otherwise. Part minutes are rounded up to the next whole minute.
It is free to receive SMS and MMS messages on the 2degrees network within New Zealand.
| For those less common contact points | Rate (incl. GST) |
|---|---|
| Tollfree 0800 numbers | Free per call |
| Tollfree 0508 numbers | Free per call |
| Spark Meet Me 083032 | $1.10 per minute |
| Spark Meet Me Collect 083033 | $0.44 per minute |
| Spark Voicemail | $0.44 per minute |
| Satellite calls (IRIDIUM or INMARSAT) | $12.00 per call |
| Satellite texts (IRIDIUM or INMARSAT) | $2.00 per SMS |
| Calls to 0868 (Paging service) | $0.88 per minute |
| Emergency Services (111) | Free per minute |
| Police Communication Centre (*555) | Free per minute |
| SAFE texts to 7233 | Free |
| Calls to Scott Base Antarctica (+64240) | $2.50 per call |
All calls are charged per minute, unless stated otherwise. Part minutes are rounded up to the next whole minute.
It is free to receive SMS and MMS messages on the 2degrees network within New Zealand.
