2degrees appoints Emma-Kate Greer as Chief Customer Officer
2degrees has appointed Emma-Kate Greer as its Chief Customer Officer with responsibility for customer operations and experience including the nationwide network of retail stores, channels and customer care.
![Emma-Kate Greer 2degrees Chief Customer Officer](/sites/default/files/styles/hero_banner_1x/public/2024-05/emma-kate_greer_media_release.jpg?itok=ChjTLcT3)
Most recently she has been the Chief Corporate Affairs Officer at the telco.
2degrees CEO Mark Callander says Emma-Kate is a highly respected Executive leader with deep industry expertise having held leadership roles at Telecom (Spark), Genesis as well as TVNZ and others.
“Collaborative leadership is a true strength of Emma-Kate’s, along with her performance-driven edge which I know will bring improvements right across the business.”
Emma-Kate will head a 700 strong customer operations and experience team, overseeing the customer experience for the 1.6m mobile, almost 400,000 fixed line customers, and 50,000 electricity consumers, a substantial retail footprint of 54 stores, as well as retaining responsibility for 2degrees’ regulatory function and Government relations.
Callander continues: “Emma-Kate has been an integral part of 2degrees since she joined the company in October 2021 and has consistently demonstrated exemplary leadership, commitment, and a deep understanding of our company's values and goals.”
Callander said the changes come post Taryn Hamilton’s resignation from the Chief Customer Officer role after 10 years at the business.