Move, Add and Changes (MAC) Forms

Please find below a range of 2degrees MAC forms, used for requesting service as required.

All the PDF forms are editable and when complete should be sent to

Emoji - Time
Standard requests will be actioned within 3 business days.
Urgent requests will be actioned within 4 hours (subject to availability).

The following applies to Simple MAC requests:

  • Can be carried out remotely by 2degrees without requiring attendance at a Customer’s Site
  • Do not require a LAN or WAN outage
  • A simple MAC is considered one (1) change to be carried out on one (1) device/service

The following applies to Complex MAC requests:

  • A Complex MAC can be for multiple changes on multiple devices/services
  • A quote to complete the work will be supplied within 48 business hours
  • To accept a Complex MAC quote, you are requested to return a copy of the quote along with the completed form including a Purchase Order Number
  • An Engineer will call or email to advise a timeframe for the work to be completed

Data MAC Request Forms

Voice MAC Request Forms

Data & Voice Complex MAC Form Request

Data & Voice Pre-defined MAC List

MAC Pricing Structure