Redeem
Welcome to your benefits hub! If you’ve just bought a new phone and want to redeem your scratch card code and get your free prepay plan*, choose New Phone. Got a gift with your purchase, like a smartwatch or headphones? choose Gift with Purchase.
*One-off Free Plans auto-renew
If you’re redeeming a free Prepay plan please note that our monthly plans auto-renew as long as you have enough Prepay credit or if you have an auto top-up via direct debit/credit card set up. If you previously had a plan, the new monthly plan that you're redeeming will renew automatically. To stop the plan from auto-renewing, please text STOP to 233, change to a different plan using our app, or make sure your Prepay balance is below the plan amount.
New phone
Gift with Purchase