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Care for the environment

We strive to make a positive impact through energy-efficient operations and waste reduction, aiming to create lasting change for a healthier, sustainable world. Download our Community Impact Report FY25.

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Net Zero 2040

We have set a goal to be Net Zero by 2040. We are the first telecommunications company in New Zealand to achieve validation for our Net Zero 2040 target from global corporate climate action organisation, Science Based Targets initiative (SBTi).

The road to Net Zero demands more than simply lowering our own carbon footprint. It requires reducing our own emissions, helping customers lower theirs and supporting our partners to do the same.

Reaching Net Zero requires a 90% reduction of our greenhouse gas emissions from our FY22 benchmark and investment in initiatives to balance out the rest. In late 2024 our Net Zero target was externally verified by the SBTi.

Our Science Based Targets include

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Scope 1 & 2

90%: Reduce Scope 1 and 2 emissions by FY30 from our FY22 baseline.

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Supplier spend

75% of spend is with suppliers who have science-based targets by FY27.

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Net Zero by 2040

Reduce Scope 1 , 2 and 3 emissions by at least 90% from an FY22 baseline by 2040.

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Renewable energy

Ensure 100% renewable energy in our operations by FY30.

PURPOSE
“The conversation is now broader than just price and telecommunications. With our growing influence and scale, we also have to ensure we are Fighting for Fair for future generations.”
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Mark Callander
Chief Executive Officer
Radio access network (RAN) efficiency programme

SCOPE 2 EMISSIONS

Radio access network (RAN) efficiency programme

In FY24, our RAN efficiency program with Ericsson won the TUANZ Technology Initiative of the Year award, recognising our efforts to modernise the network and improve energy efficiency. In FY25, we continued this partnership to deliver an energy-efficient 5G network across Aotearoa, expanding power-saving features such as Intelligent Power-Off to achieve measurable reductions in energy use.

SCOPE 2 EMISSIONS

Energy efficiency measures in our retail stores

We extended energy-saving initiatives across our corporate retail stores, making sustainability a core part of how we design, operate, and use our spaces. All corporate stores now follow updated guidelines, including energy-efficient technology, timed signage and TV screens, motion sensors, HVAC controllers, and preset equipment. These upgrades, along with strong staff engagement, helped reduce electricity usage across our stores by 15% in FY25 compared to FY24. Results so far have been promising and show that small changes rolled out nationally can deliver significant savings.

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Community Impact Report 2025

The 2025 Community Impact Report provides a snapshot of how we tracked against objectives over the financial year, which ran from 1 July 2024 to 30 June 2025