Current Network Status
We proactively update this page Monday to Friday, From midnight Friday until 7am Monday customers should contact Managed Services via an email to nscsupport@business.2degrees.nz for assistance.
Network Maintenance and Fault Restoration:
- Network Operations Centre (NOC) is operating in a BAU state and is monitoring all activities closely during this period.
- Standard network fault escalation process applies through your normal business unit faulting paths.
Planned Work Notifications
This list details planned work on our Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.
Network Scheduled Work:
| Change ID | Vendor | What | Start | End | ||
|---|---|---|---|---|---|---|
| CHG0210130 | 2Degrees | Outage: Migrate Auckland Metro Ring circuits to new XTM cards | 19/05/2025 23:00:00 | 20/05/2025 06:00:00 | ||
| CHG0212835 | 2Degrees | Outage: Masterton Exchange - Fibre Migrations | 19/05/2025 23:00:00 | 20/05/2025 06:00:00 | ||
| CHG0212680 | 2Degrees | Risk of Outage: physical move Auckland SBC4 from Q191 DC to PCR DC | 21/05/2025 19:00:00 | 22/05/2025 06:00:00 | ||
| CHG0213324 | Enable | Notice of Planned Event: 1471273-21052025PM - CallPlus | 21/05/2025 22:00:00 | 22/05/2025 06:00:00 | ||
| CHG0212414 | 2Degrees | Outage: Whangarei Exchange - Fibre Migrations | 21/05/2025 00:00:00 | 21/05/2025 06:00:00 | ||
| CHG0213325 | Enable | Notice of Planned Event: 1471273-22052025PM - CallPlus | 22/05/2025 22:00:00 | 23/05/2025 06:00:00 | ||
| CHG0213460 | VocusAU | Vocus New Zealand Limited(AUD) - Vocus Supply Partner Planned Outage - 22-05-2025 - CHG1820468 | 22/05/2025 02:00:00 | 22/05/2025 08:00:00 | ||
| CHG0213152 | 2Degrees | Outage: 2degrees Whanganui Migrations Batch 2 | 22/05/2025 00:00:00 | 22/05/2025 06:00:00 | ||
| CHG0214046 | Enable | Notice of Planned Event: 1479280-12062025PM - CallPlus | 22/05/2025 22:00:00 | 23/05/2025 06:00:00 | ||
| CHG0213460 | Vocus | Outage: Vocus New Zealand Limited(AUD) - Vocus Supply Partner Planned Outage - 22-05-2025 - CHG1820468 | 22/05/2025 02:00:00 | 22/05/2025 08:00:00 | ||
| CHG0214133 | TFF | Notification of Scheduled Maintenance: CHG0040180 | 26/05/2025 06:00:00 | 26/05/2025 18:00:00 | ||
| CHG0213751 | Enable | Notice of Planned Event: 1475989-27052025PM - CallPlus | 27/05/2025 22:00:00 | 28/05/2025 06:00:00 | ||
| CHG0213069 | Unison | Planned Outage Notification (Ref:CRQ001889-Vocus) | 27/05/2025 00:00:00 | 27/05/2025 02:30:00 | ||
| CHG0213751 | Enable | Notice of Planned Event: 1475989-27052025PM - CallPlus | 27/05/2025 22:00:00 | 28/05/2025 06:00:00 | ||
| CHG0213448 | 2Degrees | Risk of Outage: Completion of FX251 Overlay - Spare fibres only | 28/05/2025 23:00:00 | 29/05/2025 06:00:00 | ||
| CHG0213947 | TFF | Notification of Scheduled Maintenance: CHG0040149 | 28/05/2025 23:00:00 | 29/05/2025 06:00:00 | ||
| CHG0213750 | Enable | Notice of Planned Event: 1475989-29052025PM - CallPlus | 29/05/2025 22:00:00 | 30/05/2025 06:00:00 | ||
| CHG0214146 | Enable | Notice of Planned Event: 1480470-02062025PM - CallPlus | 02/06/2025 22:00:00 | 03/06/2025 06:00:00 | ||
| CHG0213234 | 2Degrees | Reschedulled Outage: wnwn-p3 EOS4.32.4M Upgrade | 03/06/2025 00:00:00 | 03/06/2025 06:00:00 | ||
| CHG0208840 | 2Degrees | Outage: 253863 TAD4111 Provider Link Migrations Napier | 03/06/2025 00:00:00 | 03/06/2025 06:00:00 | ||
| CHG0214135 | Enable | Notice of Planned Event: 1480470-03062025PM - CallPlus | 03/06/2025 22:00:00 | 04/06/2025 06:00:00 | ||
| CHG0214000 | 2Degrees | Reschedulled Outage: EOS 4.32.4M nestk-pe2 upgrade | 04/06/2025 00:00:00 | 05/06/2025 06:00:00 | ||
| CHG0214152 | Enable | Notice of Planned Event: 1480470-04062025PM - FX Networks / Vocus | 04/06/2025 22:00:00 | 05/06/2025 06:00:00 | ||
| CHG0213458 | 2Degrees |
Outage: Increase FJN Handover IDA120738671 capacity from 10G to 20G | 04/06/2025 00:00:00 | 04/06/2025 06:00:00 | ||
| CHG0213789 | 2Degrees | Reschedulled Outage: Port shuffle & service migration for Naenae mx104 | 04/06/2025 00:01:00 | 04/06/2025 06:00:00 | ||
| CHG0213989 | 2Degrees | Outage: Convert MDR mx480 to route reflector | 04/06/2025 23:00:00 | 05/06/2025 06:00:00 | ||
| CHG0214153 | Enable | Notice of Planned Event: 1480470-04062025PM - CallPlus | 04/06/2025 22:00:00 | 05/06/2025 06:00:00 | ||
| CHG0214150 | Enable | Notice of Planned Event: 1480470-05062025PM - CallPlus | 05/06/2025 22:00:00 | 06/06/2025 06:00:00 | ||
| CHG0214148 | Enable | Notice of Planned Event: 1480470-05062025PM - FX Networks / Vocus | 05/06/2025 22:00:00 | 06/06/2025 06:00:00 |
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Network Status
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