Cloud Connect Voice Withdrawal
In this article
Why is the Cloud Connect Voice withdrawal happening?
Our suppliers can no longer guarantee availability of replacement phones and other necessary components that are required.
How does the withdrawal impact my services?
Key dates
| 15th October 2023 | We can no longer support moves of address or new site deployments. |
| 2nd February 2024 | We will no longer be able to support requests for any adds, or changes to your existing setup. |
| 31st July 2024 | This is the date that your Cloud Connect Voice services will no longer work. |
Can I move to another service for cloud based calling?
2degrees have a range of alternative solutions that can be provided based on your requirements. Contact your dedicated Account Manager for more information.
Can I move my existing Cloud Connect Voice services to a new location?
No, as we phase the withdrawal of this product, we no longer support moves of address or new site deployments.
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