IP Tel service withdrawal
In this article
Why is the IP Tel service withdrawal happening?
The IP Tel service is being retired as part of our strategic efforts to streamline our product offerings and focus on providing the best possible solutions to our customers.
How does the withdrawal impact my services?
Key dates:
| 30 November 2025 | You will need to have told us the alternative solution you want to transition to by this date. |
| 30 June 2026 | Your IP Tel services will not work after this date. |
What alternative solutions are available?
2degrees have identified a range of alternative solutions that can be provided based on your requirements. Contact your dedicated Account Manager for more information.
What support will I be provided during my transition to an alternative solution?
Your Account Manager will work closely with you to plan and execute the transition to avoid any service interruption.
What happens if I do not transition to an alternative solution by 30 June 2026?
The IP Tel service will not work after 30 June 2026.
It is important to ensure that you transition to an alternative solution before this date to ensure continuity of your communication services.
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