$75 Endless Pay Monthly Plan price increase
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Why is the price of my plan going up?
We’re always lifting the hood on our plans and services to look for better ways to keep our customers connected.
That’s why we’re making some changes to your Pay Monthly plan to pack in even more value. It’s all part of our fight for fair.
What is changing?
To make sure you’re getting the best value in town, your 100GB Endless plan data will be supersizing to Unlimited data. Your price is also changing by $5, increasing from $75 to $80 per month. You’ll be able to share up to 50GB of data, per month with friends and family.
When is it changing?
You will get Unlimited data and 50GB Shared Data from 21 November 2024 once we have moved you to your new plan and we'll send you a text message confirming your new plan at this time. Your new price of $80 per month will also start once you are on your new plan.
Does the price increase apply to all plans?
The $5 per month increase applies to the $75 (100GB) Endless Pay Monthly plan, increasing to $80.
Can I change my plan to another mobile plan?
Yes, you can change your plan to another Pay Monthly plan. Browse through our mobile plans to see what’s available and would suit. You can change plans via our Mobile App, or online at My 2degrees.
If I don't want to pay more, can I cancel my plan?
We’d be sad to see you go, but we get that price increases are tough and understand if you want to cancel.
If you're thinking of cancelling your mobile plan, you'll need to give us a call on 200 from your 2degrees mobile, 0800 022 022 from any New Zealand phone, or +64 22 200 2000 from overseas.
If you terminate your existing plan or change to another plan at any time, you will be liable for all charges, including your monthly plan fee, up to your next billing date. For example, if you terminated your plan on 20 October and your billing date was 30 October, you’d be charged your monthly plan fee, and any other charges you incur, up to 30 October.
No discounts will be repayable if you change to a lower priced plan or cancel your plan due to the price increase in the next month.
Have a read of our Pay Monthly Terms and Conditions, and check out this page if you have a interest-free phone with us.
Do I need to make any changes to my automatic bill payment?
If 2degrees have set up the automatic payment for you, via either Direct Debit or Credit Card payment, there’s nothing you need to do. When the time comes, we’ll automatically deduct the correct increased amount.
If you’ve set up an automatic payment directly with your bank, you’ll need to update the payment amount to include an extra $5 for your plan, since we can’t do this on your behalf.
Your next bill after 21 November will be adjusted to reflect the cost of your old plan price until 21 November and your new plan price after 21 November to your normal billing date.
