$55 Pay Monthly Plan price increase
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Why is the price of my plan going up?
We’re always lifting the hood on our plans and services to look for better ways to keep our customers connected.
That’s why we’re making some changes to your Pay Monthly plan and packing in even more value. It’s all part of our fight for fair.
What is changing?
We want to make sure you’re getting the best value in town. Your 10GB plan data will be supersizing to a massive 18GB per month. That’s an extra 8GB data per month. It’s also changing by $5 per month, increasing from $55 to $60 per month.
When is it changing?
You’ll get your first extra 8GB of data from your first bill after 13 June, and your new price of $60 per month will start from your first bill after 11 July.
Does the price increase apply to all plans?
The $5 per month increase applies only to the $55 PM plan, increasing to $60.
Can I change to another mobile plan?
Yes, you can change to another Pay Monthly plan. Browse through our mobile plans to see what’s available and would suit. You can change plans via our Mobile App, or online at Your 2degrees. If you choose another plan, you can still share all or a chunk of your NZ data, but sharing calls and texts will no longer be available.
If I don’t want to pay more, can I cancel my plan?
We’d be sad to see you go but yes, you can cancel your plan. We understand that price increases can be tough, so if you decide to leave as a result, we will understand.
If you're thinking of cancelling your mobile plan, you'll need to give us a call on 200 from your 2degrees mobile, 0800 022 022 from any New Zealand phone, or +64 22 200 2000 from overseas.
If you terminate your existing plan or change to another plan at any time, you will be liable for all charges, including your monthly plan fee, up to your next billing date. For example, if you terminated your plan on 20 June and your billing date was 30 June, you’d be charged your monthly plan fee, and any other charges you incur, up to 30 June.
Have a read of our Pay Monthly Terms and Conditions, and check out this page if you have an interest-free phone with us.
Do I need to make any changes to my automatic bill payment?
If 2degrees have set up the automatic payment for you, via either Direct Debit or Credit Card payment, there’s nothing you need to do. When the time comes, we’ll automatically deduct the correct increased amount.
If you’ve set up an automatic payment directly with your bank, you’ll need to update the payment amount to include an extra $5, since we can’t do this on your behalf.
