Trade In

Find out your phone’s potential Trade In value using the box below (you can also do this in-store).

iPhone:

If you purchased your iPhone before 31 October, and have yet to receive it, the good news is that we’re still fighting for fair to make sure you get your $600 Trade In boost. Please ensure you complete the Trade In form and send in your old device within 14 days of receiving your new phone. You’ll still see the $400 amount offered to you, but rest assured this will be sorted behind the scenes.

Delays:

We are currently experiencing higher than usual Trade In volumes, please be advised that the process to assess your phone may be delayed. Once your device is assessed, you will receive an email from us with the status of your order. Once your order is accepted, payment will be made in working 15 days.

** Terms and conditions apply

Choose a Trade In option

Promotional Details

This device qualifies for Double Trade-in of $ for A grade.

Product details

Make:

Model:

We offer

Standard Value $

Bonus Value $

for a device in Good Working Order

Price indicative only please See FAQ's for exclusions

Apple iPhone	11, 11 Pro, 11 Pro Max
Boost Included ($)	0
Promotional Offer ($)

What is a device in good working order?

The phone must be able to turn on and off in the normal fashion.
The display must be fully functioning with no damage, cracks or blemishes to the screen (examples of blemishes include pink or faded screen).
There must be no breaks, cracks, or other defects that go beyond normal wear and tear as judged by CEVA Logistics (examples include but are not limited to: multiple scratches, dents or dings; water damage, corroded charging port, SIM, or battery terminal contacts).
Where applicable, the battery and back cover must be included.
The phone must not be network blocked, reported as stolen or counterfeit.
On iPhones, the iCloud account must not be locked.

Or, we offer

for Non-Working device

Final promotional price based on the new device:

2degrees Galaxy	Davinci	Davinci+
Boost ($)	0	0
Promotional Offer ($)

What is a non working device?

The phone needs to turn on and off and charge
The display is not fully functional and has damage, cracks or blemishes to the screen (Examples of blemishes include pink or faded screen, bleeding screen)
There are breaks, cracks, or other defects that go beyond normal wear and tear (Examples include but are not limited to: multiple scratches, dents, or dings; water damage; or corroded charging port, SIM, or battery terminal contacts)
Where applicable, the battery and back cover must be included
The phone must not be network blocked, reported as stolen or counterfeit
On iPhones, the iCloud account can’t be locked
On Android smart phones, the Google Account must be removed

Promotional Details

This device qualifies for Double Trade-in of $ for A grade.

Product details

Make:

Model:

We offer FROM

Standard Value $

Bonus Value $

$(this includes boost amount of upto $500 )

for a device in Good Working Order

Trade-in boost available only when you purchase interest free on an eligible Pay Monthly Plan. Boost repayable if you end your eligible plan within 12 months

Price indicative only and based on maximum boost promotion available, See FAQ’s for eligibility criteria.

Final promotional price based on new device:

New Interest Free device taken	Samsung S & Z Series	Any iPhone
Boost Included ($)	500	400
Promotional Offer ($)

What is a device in good working order?

The phone must be able to turn on and off in the normal fashion.
The display must be fully functioning with no damage, cracks or blemishes to the screen (examples of blemishes include pink or faded screen).
There must be no breaks, cracks, or other defects that go beyond normal wear and tear as judged by CEVA Logistics (examples include but are not limited to: multiple scratches, dents or dings; water damage, corroded charging port, SIM, or battery terminal contacts).
Where applicable, the battery and back cover must be included.
The phone must not be network blocked, reported as stolen or counterfeit.
On iPhones, the iCloud account must not be locked.

Or, we offer

for Non-Working device

Final promotional price based on the new device:

2degrees Galaxy	Davinci	Davinci+
Boost ($)	0	0
Promotional Offer ($)

What is a non working device?

The phone needs to turn on and off and charge
The display is not fully functional and has damage, cracks or blemishes to the screen (Examples of blemishes include pink or faded screen, bleeding screen)
There are breaks, cracks, or other defects that go beyond normal wear and tear (Examples include but are not limited to: multiple scratches, dents, or dings; water damage; or corroded charging port, SIM, or battery terminal contacts)
Where applicable, the battery and back cover must be included
The phone must not be network blocked, reported as stolen or counterfeit
On iPhones, the iCloud account can’t be locked
On Android smart phones, the Google Account must be removed

Promotional Details

This device qualifies for Double Trade-in of $ for A grade.

Product details

Make:

Model:

We offer

Standard Value $

Bonus Value $

for a device in Good Working Order

Price indicative only please See FAQ's for exclusions

Samsung Galaxy	Note 10, Note 10 Plus
Boost Included ($)	0
Promotional Offer ($)

What is a device in good working order?

The phone must be able to turn on and off in the normal fashion.
The display must be fully functioning with no damage, cracks or blemishes to the screen (examples of blemishes include pink or faded screen).
There must be no breaks, cracks, or other defects that go beyond normal wear and tear as judged by CEVA Logistics (examples include but are not limited to: multiple scratches, dents or dings; water damage, corroded charging port, SIM, or battery terminal contacts).
Where applicable, the battery and back cover must be included.
The phone must not be network blocked, reported as stolen or counterfeit.
On iPhones, the iCloud account must not be locked.

Or, we offer

for Non-Working device

Final promotional price based on the new device:

2degrees Galaxy	Davinci	Davinci+
Boost ($)	0	0
Promotional Offer ($)

What is a non working device?

The phone needs to turn on and off and charge
The display is not fully functional and has damage, cracks or blemishes to the screen (Examples of blemishes include pink or faded screen, bleeding screen)
There are breaks, cracks, or other defects that go beyond normal wear and tear (Examples include but are not limited to: multiple scratches, dents, or dings; water damage; or corroded charging port, SIM, or battery terminal contacts)
Where applicable, the battery and back cover must be included
The phone must not be network blocked, reported as stolen or counterfeit
On iPhones, the iCloud account can’t be locked
On Android smart phones, the Google Account must be removed

How to Trade In your old phone

Buy a new phone from our online store.

Package your old device using the instructions we email you.

Ship your old device to us.