Trade In

Find out your phone’s potential Trade In value using the box below (you can also do this in-store).

    ** Terms and conditions apply

    How to Trade In your phone

    Either head to your closest 2degrees store to instantly save on new phones or, follow the steps below to receive an account credit online.

    Buy a new phone

    Choose your new phone from our online 2degrees store.


    To get an account credit you’ll need to register online using: the IMEI number of your new phone (it’s the 15-digit number on the box), your receipt, mobile number and drivers’ licence/passport number.

    Order confirmation

    Receive email confirmation and instructions on sending your old device to us.

    Send your old phone to us

    You’ll get an email from us with instructions on how to send your phone in. After checking it’s condition your 2degrees mobile account will be credited within 10-15 days.
    *$1100 Trade-in value based on iPhone 11 Pro Max 512GB. Other trade in values available for selected iPhone and Samsung smartphones. Phones must meet Trade-In criteria including being functional with no damage, cracks or other defects that go beyond normal wear & tear. 1 Trade-In per eligible device purchase. Trade in value will be loaded as an account credit onto nominated 2degrees mobile account within 15 working days of accepting Ingram Micro’s Trade in quote online. Instore only: Trade in discount applied instantly to qualifying interest free purchases once trade in accepted. We reserve the right to amend or cancel this offer at anytime. T&C’s apply.