Trade In

Find out your phone’s potential Trade In value using the box below (you can also do this in-store).

    ** Terms and conditions apply

    How to Trade In your phone

    Either head to your closest 2degrees store to instantly save on new phones or, follow the steps below to receive an account credit online.

    Buy a new phone

    Choose your new phone from our online 2degrees store.

    Register

    To get an account credit you’ll need to register online using: the IMEI number of your new phone (it’s the 15-digit number on the box), your receipt, mobile number and drivers’ licence/passport number.

    Order confirmation

    Receive email confirmation and instructions on sending your old device to us.

    Send your old phone to us

    You’ll get an email from us with instructions on how to send your phone in. After checking it’s condition your 2degrees mobile account will be credited within 10-15 days.
    iPhone 12 range offer:
    Pay Monthly/Business customers only on a $60+ Pay Monthly Plan or $58+ Business Choice Plan when you buy interest free.Discount repayable if you end your eligible plan within 12 months. Trade in on selected smart phones only. Offer available for a limited time or while stocks last. Phone balance repayable if you end your eligible plan. Phone must meet trade in criteria including being full functional with no damage, cracks or other defects that go beyond normal wear and tear. We reserve the right to amend or cancel the offer at any time. iPhone 12 Mini 64Gb to 256Gb, iPhone 12 64Gb to 256Gb, iPhone 12 Pro 128Gb to 528Gb and iPhone 12 Pro Max 128Gb to 528Gb. Plan, promotion, trade in and interest free T&Cs apply. See 2degrees.nzfor full T&Cs.