Manage reminder or marketing notifications from 2degrees
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Why does 2degrees send me text notifications?
We want to keep you in the loop with important updates about your 2degrees services, like data usage alerts and Add-on renewals. From time to time, we’ll also send you marketing texts about our latest offers and products.
If you get a text from us, it'll come from '2degrees' or a short code starting with 2, such as 233.
You can turn off marketing texts and low balance alerts at any time.
How do I stop getting marketing texts from 2degrees?
You can opt out at any time by:
- Replying STOP to a marketing SMS sent from 222
- Updating your marketing preferences through:
- The 2degrees App
- My 2degrees via Web Browser
- Our Care team
To update your preferences through web browser or the 2degrees App
- Log into the 2degrees App or My 2degrees via web browser
- Head to Account details
- Under Notifications toggle your Email or SMS preferences on or off
Once you've opted out, you'll no longer receive marketing text messages from 2degrees. You'll still receive important service-related messages, such as account updates, billing information or information on services we are providing you.
How do I stop getting low balance text messages?
If you have a low balance for data, calls and texts or you're low on credit, you'll get a friendly reminder from us, so you can easily manage your balance and your money.
If you want to stop any low balance notifications, text 'stop low' to 233, or manage the notifications you receive through My 2degrees.
