Business Wireless Broadband price increase 2025
In this article
Why is Unlimited Wireless 4G price going up?
We are committed to investing in our network, and so we need to make this change to ensure we can keep delivering improvements to the services that keep your business connected.
When do these changes start?
The price changes are effective October 15, 2025.
Does the price increase apply to all broadband plans?
The increase applies to Unlimited Wireless 4G plan only. All other plan prices remain unchanged.
I’m on a fixed-term plan. Does the price change apply to me?
Yes, the price change also applies to fixed-term plans. As part of the terms and conditions of your plan, changes can be made to your plan, including price changes with 30 days’ notice. If your modem is rented from us, you’ll still need to return it, or charges may apply.
What charges apply if I do not return my modem?
You may be charged up to $499 if you do not return your modem as set out in our terms and conditions.
If I don’t want to pay more, can I cancel my plan?
We’d be sorry to see you go but yes, you can cancel your plan. You can cancel your plan by calling us on 0800 022 249 (press option 9) within 30 days of being notified about the price increase without incurring early exit fees.
Do I need to make any changes to my automatic bill payment?
If we’ve set up the automatic payment for you via either Direct Debit or Credit Card payment, there’s nothing you need to do. We’ll make the change on our end and automatically deduct the correct amount.
If you’ve set up an automatic payment directly from your bank account, you’ll need to update the payment amount, since we can’t do this on your behalf.
