Your Corporate mobile bill explained

Understanding your first Corporate bill

Your first 2degrees Corporate bill will arrive on the 20th of the month following when you join 2degrees and it will look a little different from future bills. It will be prorated, meaning it will only cover the part of the month you’ve signed up for and you'll only be charged for a portion of your Team's included Plan minutes and texts.

The next billing period will start as soon as you receive your first bill. From that point, the Team will get their full quota of minutes, texts and data, which you’ll then be charged for in the second bill.

Reading your Corporate bill

We’ve tried to make our bill super simple, but if you need some help, here’s a pdf explaining how to read your Corporate bill. For tax purposes, it’s called a tax invoice – but we’ll refer to it as the bill.

If you’re with us on a Business account, please visit this page explaining Business bills.

When do I need to pay my Corporate mobile bill?

Your bill is due seven working days after it’s emailed to you.

Your payment due date is shown on your bill as well as on the Account Holder’s dashboard in Your 2degrees.

If your bill is less than $5, you don’t need to make a payment. We’ll just pop it on the following month’s bill for you.

How do I pay my business mobile bill?

Here are all the different ways you can pay your bill. The easiest way to make sure that your bill is paid each month is to set up a direct debit

Why have I been charged a late payment fee on my Corporate account?

The cost for us to chase overdue bills can be huge. To help recover these costs, your account will have a late payment fee of $7.50 (incl. GST) added for bills not paid by the specified due date. The easiest way to avoid these fees is to set up a direct debit or credit/debit card Authority (DDA/CCA), which means your bill will be paid automatically every month. Set one up now in Your 2degrees.

Need help? Have questions?

If you’ve read this page and the explainer pdf, and still have questions about your bill, call our Business Customer Care Team on 0800 022 BIZ (0800 022 249) and we'll help you out. Remember only the Account Holder will have authority to access details about the bill.

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