Trade In is taking a break

Sorry folks, we’ve had to say goodbye to Trade In for the time being.

It’s taking a break, but we hope to bring it back later in the year, so keep an eye on our website.

What this means for now, is we’ll no longer be accepting any new Trade In requests.

If you’re already part-way through your Trade In, don’t worry, we won’t pull the rug out from under you. All current Trade In requests that were started before 16 April will be completed. You just need to make sure you send your device, to the address provided, by 30 April (if you haven’t already).

Why has Trade In been temporarily stopped?

At 2degrees, we’re constantly reviewing our in-market offers to make sure we stay competitive and our customers get the best deals possible. We’re taking a break to review things and see how we can improve.

When will it be back?

We’re hoping to bring Trade In back later in the year, so all is not lost. You’ll need to keep an eye on our website as we’ll update things here when we can.

Are there any other offers instead?

Of course! It’s only fair. We still have a range of great offers available, such as Interest Free savings and gift with purchases, so you can still nab yourself a great deal on a new device.

What about my existing Trade In request?

Don’t worry, if you started your Trade In request before 16 April, we’ll make sure it gets sorted. If you haven’t already sent in your device, you’ll need to do this by 30 April to the address provided.