We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

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Planned
Mount Albert, Auckland
12:00 AM 19/08/2025 to 06:00 AM 20/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Foxton Beach
07:00 AM 13/08/2025 to 06:00 PM 14/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pukekohe Town, Auckland
08:00 AM 05/08/2025 to 08:00 PM 08/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ngapuna, Bay of Plenty
08:00 AM 07/08/2025 to 05:00 PM 08/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Dinsdale, Waikato
07:00 AM 05/08/2025 to 08:00 PM 07/08/2025
Mobile and Wireless Broadband

Mobile coverage will be degraded

Planned
Wairoa River
08:00 AM 12/08/2025 to 07:00 PM 13/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Fenton Park, Rotorua
08:00 AM 07/08/2025 to 05:00 PM 08/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Rabbit Island, Brightwater, Vineyard Hill and Saxton Field, Tasman
08:00 AM 05/08/2025 to 05:00 PM 08/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Taupo CBD and Two Mile Bay, Taupo
07:00 AM 06/08/2025 to 08:00 PM 08/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pawarenga East, Northland
11:00 PM 04/08/2025 to 06:00 AM 06/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hokianga, Northland Region
11:00 PM 04/08/2025 to 06:00 AM 06/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Whitianga Township, North Island
12:00 AM 05/08/2025 to 06:00 AM 07/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Albany, Kumeu, Coatesville - North Shore City
11:00 AM 31/07/2025
Mobile and Wireless Broadband

We’re currently experiencing a service disruption due to damage caused by third-party contractors to our fibre infrastructure. As a result, some 2degrees customers may be having trouble connecting to the internet.

Our team working hard to repair the damage and restore services as quickly as possible. We appreciate your patience and understanding during this time.

Resolved
Nationwide
03:10 AM 29/07/2025 to 03:00 PM 29/07/2025
Mobile and Wireless Broadband

We’re aware that some 2degrees business customers are currently experiencing difficulties connecting to internet via their wireless broadband devices.

Our team is actively working to resolve the issue as quickly as possible. Thank you for your patience and understanding.

Planned
Atawhai, Nelson & Tapawera South, Tasman District
12:01 AM 05/08/2025 to 06:00 AM 05/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Meadowlands, Mangere, Wiri - Manukau City
06:00 AM 18/08/2025 to 09:00 AM 18/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Naenae East & Naenae South, Lower Hutt City
06:00 AM 19/08/2025 to 06:00 PM 20/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mairangi South, North Shore City
11:00 PM 07/08/2025 to 06:00 AM 08/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mairangi South, North Shore City
06:00 AM 18/08/2025 to 09:00 AM 18/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pinehill & Greenhithe Central, North Shore City
06:00 AM 19/08/2025 to 09:00 AM 19/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Glendene South, Waitakere City
06:00 AM 19/08/2025 to 09:00 AM 19/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Papakura South, Papakura City
06:00 AM 19/08/2025 to 09:00 AM 19/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Huntington Park, Manukau City
06:00 AM 19/08/2025 to 09:00 AM 19/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ellerslie Central, St Johns, Royal Oak - Auckland City
06:00 AM 20/08/2025 to 09:00 AM 20/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Beach Haven North & Birkenhead Central, North Shore City
06:00 AM 20/08/2025 to 09:00 AM 20/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Methven, Ashburton District
08:00 AM 12/08/2025 to 10:00 PM 15/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pukekohe Township, Franklin District
06:00 AM 15/08/2025 to 09:00 AM 15/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Manukau Junction, Weymouth Corner LPR - Manukau
06:00 AM 15/08/2025 to 09:00 AM 15/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Tindalls Beach, Rodney District
06:00 AM 15/08/2025 to 09:00 AM 15/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Avalon, Hamilton
07:00 AM 28/07/2025 to 06:00 PM 29/07/2025
Mobile and Wireless Broadband

Mobile Coverage will be degraded

Under Repair
Aorangi Rd, Paeroa
01:33 PM 25/07/2025
Mobile and Wireless Broadband

Mobile coverage is unavailable

Planned
Marsden Bay Drive, Marsden Point
08:00 AM 31/07/2025 to 06:00 PM 01/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ruawai
10:00 AM 24/07/2025 to 07:00 PM 25/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Auckland Airport Domestic terminal
09:12 AM 24/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hills Road, Ōtara
07:00 AM 24/07/2025 to 10:00 PM 11/08/2025
Mobile and Wireless Broadband

Mobile Coverage may be degraded

Planned
Sunnyhills, Kaukapakapa, Halfmoon Bay, Beachlands, Manurewa
12:00 AM 07/08/2025 to 06:00 AM 07/08/2025
Mobile and Wireless Broadband

Mobile Coverage may be degraded

Planned
Redoubt Road, Newton, Tidal Road, Waiuku, Ponsonby
06:00 AM 06/08/2025 to 09:00 AM 06/08/2025
Mobile and Wireless Broadband

Mobile Coverage may be degraded

Planned
Onehunga West, Devonport South, Piha, Browns Bay
06:00 AM 13/08/2025 to 09:00 AM 13/08/2025
Mobile and Wireless Broadband

Mobile Coverage may be degraded

Planned
Oranga, Tāmaki, Hillsborough, Ōtara, Bastion Point
12:00 AM 11/08/2025 to 06:00 AM 11/08/2025
Mobile and Wireless Broadband

Mobile Coverage may be degraded

Planned
St Heliers, Newmarket South, Botany Junction, Whangaparaoa, Panmure
06:00 AM 05/08/2025 to 09:00 AM 05/08/2025
Mobile and Wireless Broadband

Mobile Coverage may be degraded 

Planned
Stanley Avenue, Auckland
07:00 AM 24/07/2025 to 06:00 PM 24/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Drury, Karaka
08:00 AM 30/07/2025 to 07:00 PM 04/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Papakura & Manukau, Auckland
11:00 PM 05/08/2025 to 06:00 AM 06/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mahora & Parkvale, Hastings
08:00 AM 19/08/2025 to 05:00 PM 20/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Sunnynook, North Shore
06:00 AM 14/08/2025 to 06:00 PM 14/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Stonefield, Titirangi East, Heron Park, Hutton, Kingsland Shops Auckland
06:00 AM 04/08/2025 to 09:00 AM 04/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Tangoio Falls, Tutira, Mt Taraponui & Putorino
07:00 AM 16/07/2025 to 06:00 PM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Southbridge, Canterbury
12:00 AM 21/07/2025 to 06:00 AM 29/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Burnham School Rd, Rolleston
12:00 AM 14/07/2025 to 08:00 AM 15/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Forbury Park and Kiwi Rail Dunedin
11:00 PM 30/07/2025 to 06:00 AM 31/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Watchman Road, Napier
08:00 AM 28/07/2025 to 05:00 PM 29/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Korokipo Road, Omahu
12:00 AM 09/07/2025 to 06:00 AM 09/08/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Forestry Road, Tikitere Hill
09:00 AM 14/07/2025 to 06:00 PM 23/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Westmere, Auckland
08:00 AM 23/07/2025 to 05:00 PM 24/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.