We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

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Planned
Kaikohe, Northland
09:00 AM 13/05/2025 to 05:00 PM 14/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Opotiki, Bay of Plenty
07:00 AM 13/05/2025 to 08:00 PM 15/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Gondola and Peninsula Hill,Queenstown
09:00 AM 07/05/2025 to 05:00 PM 08/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Paeroa Range, Rotorua
12:00 PM 05/05/2025 to 08:00 PM 08/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Under Repair
Hanmer Spring
12:45 AM 02/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Under Repair
Baring Head, Wellington
05:31 AM 01/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded. 

Planned
Waimauku, Auckland
09:00 AM 13/05/2025 to 05:00 PM 13/05/2025
Mobile

Mobile coverage may be degraded.

Planned
Muriwai, Auckland
09:00 AM 13/05/2025 to 05:00 PM 13/05/2025
Mobile

Mobile coverage may be degraded.

Planned
Papatoetoe Central, Auckland
08:00 AM 14/05/2025 to 08:00 PM 15/05/2025
Mobile

Mobile coverage may be degraded

Planned
Flatbush, Auckland.
07:00 AM 14/05/2025 to 08:00 PM 15/05/2025
Mobile

Mobile coverage may be degraded.

Planned
Craggy Range, Hastings
07:00 AM 06/05/2025 to 06:00 PM 07/05/2025
Mobile

Mobile coverage may be degraded

Planned
Papakura City, Auckland
08:00 AM 06/05/2025 to 05:00 PM 06/05/2025
Mobile

Mobile coverage may be degraded

Planned
Hakataramea Valley Road, Kurow
08:00 AM 14/05/2025 to 10:00 PM 15/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Tawhero, Wanganui
07:00 AM 30/04/2025 to 05:00 PM 01/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Craggy Range CF, Hastings
07:00 AM 06/05/2025 to 06:00 PM 08/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pentire Park, Selwyn District
08:00 AM 12/05/2025 to 10:00 PM 13/05/2025
Mobile

Mobile coverage may be impacted

Planned
Flatbush, Auckland City
07:00 AM 14/05/2025 to 10:00 PM 16/05/2025
Mobile

Mobile coverage may be degraded

Planned
Wiri, Auckland
07:00 AM 14/05/2025 to 10:00 PM 16/05/2025
Mobile

Mobile coverage may be degraded

Planned
Athenree Road, Athenree, Bay of Plenty
08:00 AM 28/04/2025 to 05:00 PM 08/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Burden Avenue, Wainuiomata, Lower Hutt
06:00 AM 28/04/2025 to 05:00 PM 23/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Herne Bay, Auckland
08:00 AM 12/05/2025 to 06:00 PM 20/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Stanmore Bay Road, Whangaparoa
08:00 AM 14/05/2025 to 06:00 PM 15/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Omahu, Hawke's Bay
07:00 AM 05/05/2025 to 05:00 PM 06/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Lam Terrace, Riverhead
08:00 AM 28/04/2025 to 06:00 PM 02/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Monro St, Seatoun, Waiwhetu Rd, Fairfield, Raroa Quarry, Wellington
06:00 AM 05/05/2025 to 09:00 AM 05/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Birdwood Street, Johnsonville Porirua Mtw, Pembroke Road, Wilton, Wellington
06:30 AM 07/05/2025 09:00 AM
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Upper Orewa, Wainui
08:00 AM 07/05/2025 to 06:00 PM 08/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Whaikowhai Street, Pilmuir Street, Wellington
06:30 AM 06/05/2025 to 09:30 AM 06/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Upper Orewa, Wainui
08:00 AM 07/05/2025 to 08:00 AM 09/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Leeston, Canterbury
08:00 AM 07/05/2025 to 10:00 PM 10/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Tahiti Bay, Homedale, Gear Island, Wellington
06:30 AM 08/05/2025 to 09:00 AM 08/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Kaimai Lower,Bay of Plenty
10:00 PM 05/05/2025 to 06:00 AM 06/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Homedale, Wellington
07:00 AM 30/04/2025 to 06:00 PM 02/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Orere Point, Auckland
07:00 AM 29/04/2025 to 08:00 PM 01/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.