We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

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Planned
One Tree Point, Whangarei
08:00 AM 14/07/2025 to 06:00 PM 16/07/2025
Mobile and Wireless Broadband

Mobile and Wireless Broadband

Planned
Lake Rotoiti, Rotorua
08:00 AM 15/07/2025 to 04:00 PM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Owhata, Pukepoto, Rotorua airport, Rotorua
08:00 AM 15/07/2025 to 08:00 PM 17/05/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Orere Point, Auckland
08:00 AM 14/07/2025 to 08:00 PM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Resolved
Dannevirke,Tararua District
05:11 AM 04/07/2025 to 07:22 AM 04/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Laurie St, Gunton Dr, Swanson Rd, Henderson
11:00 PM 17/07/2025 to 06:00 AM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Peninsula Hill and Coronet peak, Queenstown
12:00 AM 16/07/2025 to 06:00 AM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Arrowtown, Frankton, and Strathern , Queenstown
12:00 AM 08/07/2025 to 06:00 AM 08/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Leeston, Canterbury
08:00 PM 07/07/2025 to 06:00 PM 08/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pahiatua Street Palmerston North
07:00 AM 09/06/2025 to 06:00 AM 11/07/2025
Mobile

Mobile coverage may be degraded

Planned
Ruawai and Kaiwaka, Northland
08:00 AM 08/07/2025 to 07:00 PM 09/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Birchville, Porirua, Wellington
06:00 AM 18/07/2025 to 09:00 AM 18/07/2025
Mobile

Mobile coverage may be degraded.

Planned
03:00 PM 06/07/2025 to 06:00 AM 07/07/2025
Mobile and Wireless Broadband

We're performing a planned maintenance on the 2degrees network , and during this maintenance window, mobile customers using 3G may experience call connection issues for around 12 minutes. If your device supports 4G or 5G, there will be no impact to your service.


Additionally, some mobile service orders—such as number changes, disconnections, and barring/unbarring—may be delayed. We carry out these changes outside business hours to minimise customer impact. Thank you for your understanding.

Planned
Pekapeka,Kapiti Coast
11:00 PM 04/07/2025 to 06:00 AM 08/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Resolved
Collingwood ,Takaka, Abel Tasman National Park, Pakawau, Pohara, Parapara, Bainham, Puponga
04:58 AM 03/07/2025 to 01:57 PM 03/07/2025
Mobile and Wireless Broadband

2degrees subscribers in the impacted regions will experience a total loss of Mobile and Wireless Broadband connectivity

Planned
Onehunga Central, Auckland
09:00 AM 29/07/2025 to 06:00 AM 30/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Glendene, West Auckland
08:00 AM 25/07/2025 to 05:00 PM 25/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Whitianga Central and Hahei , Coromandel
06:00 AM 18/07/2025 to 08:00 PM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Pirimai, Napier
02:20 PM 01/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ruawai and Kaiwaka
07:00 AM 01/07/2025 to 08:00 PM 02/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Churton Park, Wellington
12:00 AM 24/07/2025 to 06:00 AM 25/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Avalon, Waikato
07:00 AM 04/07/2025 to 06:00 PM 04/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Wakefield
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Waimauku & Huapai, Rodney
08:00 AM 18/07/2025 to 06:00 PM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Horotiu, Waikato
08:00 AM 08/07/2025 to 10:00 PM 10/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Albany, Auckland
07:30 AM 09/07/2025 to 06:00 PM 11/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Tahunanui, Nelson
08:00 AM 08/07/2025 to 10:00 PM 11/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Henderson East
08:00 AM 22/07/2025 to 05:00 PM 23/07/2025
Mobile

Mobile coverage may be degraded

Planned
Clendon Town Centre, Manukau City
08:00 AM 21/07/2025 to 05:00 PM 22/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Whitby, Porirua
06:00 AM 16/07/2025 to 09:00 AM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Birchville, Maoribank and Totara Park in Upper Hutt
06:00 AM 16/07/2025 to 09:00 AM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mclean Park, Napier
08:00 AM 17/07/2025 to 05:00 PM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Remuera West
08:00 AM 28/07/2025 to 05:00 PM 29/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mount Victoria, Wellington
12:00 AM 17/07/2025 to 06:00 AM 17/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Westmere, Auckland
08:00 AM 23/07/2025 to 05:00 PM 24/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Northcote Onewa, North Shore
08:00 AM 24/07/2025 to 05:00 PM 25/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kaiapoi West
08:00 AM 15/07/2025 to 10:00 PM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
South Rd, New Plymouth
08:00 AM 08/07/2025 to 06:00 PM 08/07/2025
Mobile

Mobile coverage may be degraded.

Planned
Wycliffe Street, Napier
07:00 AM 23/06/2025 to 06:00 AM 25/07/2025
Mobile

Mobile coverage may be degraded.

Planned
Spencerville, Christchurch
08:00 AM 15/07/2025 to 06:00 PM 15/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Gracefield, Lower Hutt
08:00 PM 01/07/2025 to 01:01 AM 02/07/2025
Mobile and Wireless Broadband

Mobile coverage maybe degraded.

Planned
Papatoetoe, Auckland
10:00 PM 08/07/2025 to 06:00 AM 09/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded