We're switching off 3G from late 2025 to enhance our 4G services and support the growth of 5G technology. Learn more.

We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Planned
Awhitu South, Auckland
12:00 AM 30/10/2025 to 06:00 AM 01/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ngapara, Otago
Waihaorunga, Canterbury
11:00 PM 29/10/2025 to 06:00 AM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Arrowtown Basin, Arrowtown
08:00 AM 29/10/2025 to 07:00 PM 02/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Parts of Wellington, the Upper South Island, Canterbury, and Southland. Below rural connectivity area's are heavily impacted.

Mokoreta , Southland District
Waikawa South , Southland District
Whakapatu , Southland District
Owaka Valley , Clutha District
Waihoaka , Southland District
Waikawa , Southland District
Arthurton , Southland District
RSLCTF Catlins Forest, Southland District
RWCMAS Maruia Springs, Southland District
RSLQUH - Quarry Hills,Southland District
RSLSPH – Springhills, Southland District
RSLMBB Mabel Bush, Southland District
RWCSBR Stey Brae, Otago Region
Waipori Falls Road , Otago Region
Chaslands , Otago Region
Waitahuna , Otago Region
Upcot Saddle , Marlborough District
Lake Sumner Road , Canterbury region
03:52 AM 23/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Auckland
10:00 PM 09/11/2025 to 06:00 AM 10/11/2025
Mobile

Scheduled maintenance on the 2degrees network will occur from 10:00 PM on 9th November to 6:00 AM on 10th November. During this time, VoLTE and VoWiFi calls in Auckland may experience interruptions, especially for calls already in progress, while 3G voice calls will remain unaffected. We apologise for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services.

Planned
Brunt Quay, Port Nelson
Grampians Rd, Nelson
09:00 AM 11/11/2025 to 05:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
RBI_Orere_Point, Manukau City
07:00 AM 04/11/2025 to 08:00 PM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Botany East, Manukau City
07:00 AM 03/11/2025 to 08:00 PM 05/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Eskdale, Hastings
07:00 AM 04/11/2025 to 06:00 PM 05/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hicks Bay, Gisborne
07:00 AM 05/11/2025 to 06:00 PM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Parts of Wellington, the Upper South Island, Canterbury, and Southland

23/10/2025
Mobile and Wireless Broadband

Recent weather event is affecting mobile services in parts of Upper South Island, Canterbury, and Southland. Our field teams have been working hard to restore services as quickly as possible. All our sites have restored with a few sites running on genset. Mobile coverage may be degraded.

Under Repair
Hururua Rd Carterton, Wellington
11:35 AM 21/10/2025 to 21/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Shands Road, Christchurch
08:00 AM 05/11/2025 to 10:00 PM 08/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Weston, Canterbury
08:00 AM 11/11/2025 to 10:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Kawakawa East
07:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Chedworth Park, Hamilton
07:00 AM 29/10/2025 to 08:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded. 

Planned
Aylesbury, Canterbury
08:00 AM 04/11/2025 to 10:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Waipara, Canterbury
08:00 AM 05/10/2025 to 10:00 PM 08/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Bayview, North Shore City
08:00 AM 05/11/2025 to 06:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Kerikeri Centre
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Paihia, Far North
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded. 

Planned
Kawakawa East, Far North
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Waipapa and Kerikeri, Northland
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Castlecliff, Wanganui
07:00 AM 28/10/2025 to 06:00 PM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Norwood, Canterbury
08:00 AM 29/10/2025 to 01:00 PM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Burnham, Canterbury
08:00 AM 29/10/2025 to 10:00 PM 01/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Milton
09:30 AM 12/11/2025 to 03:30 PM 12/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
MAUNGAKARAMEA
09:00 AM 31/10/2025 to 03:30 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Piha
07:30 AM 04/11/2025 to 07:30 PM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Resolved
Beachlands North, Auckland
04:27 PM 30/09/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Warkworth and Kraaaks Hill,Auckland
06:00 AM 04/11/2025 to 10:00 AM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ahuroa and Omaha, Auckland Region
06:00 AM 03/11/2025 to 10:00 AM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Otahuhu, Auckland
08:00 AM 03/11/2025 to 05:00 PM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Lumsden Central, Southland District
08:00 AM 04/11/2025 to 10:00 PM 05/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Waikato University,Hamilton
12:00 AM 03/11/2025 to 06:00 AM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Whau Valley & Kamo, Northland
10:00 PM 29/10/2025 to 06:00 AM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Tupuanuku, Hornby North, Hoon Hay North, Hornby Mall, Bryndwr East, Blenheim Road - Christchurch
10:00 PM 29/10/2025 to 06:00 AM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Dunvegan House, Napier
08:00 AM 28/10/2025 to 05:00 PM 29/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Te Puna and Bethlehem, Tauranga
08:00 AM 28/10/2025 to 07:00 PM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Awhitu North and Mangere West, Auckland
09:00 AM 30/10/2025 to 05:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Raurimu, Ruapehu
11:00 PM 28/10/2025 to 06:00 AM 29/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded