We're switching off 3G from late 2025 to enhance our 4G services and support the growth of 5G technology. Learn more.

We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Under Repair
Hicks Bay, Gisborne
09:48 PM 27/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Under Repair
Big Hill and Kurow, Canterbury
05:26 AM 28/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Resolved
Craggy Range, Hastings
02:30 AM 28/10/2025 to 05:50 AM 28/10/2025
Mobile and Wireless Broadband

Recent severe weather has caused mobile service disruptions across parts of Hawkes bay, and Gisborne.
The primary challenge at the moment is widespread power outages. Several of our sites are currently operating on battery backup. 
Mobile coverage may be degraded in the mentioned areas.

Planned
Awhitu South, Auckland
12:00 AM 30/10/2025 to 06:00 AM 01/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ngapara, Otago
Waihaorunga, Canterbury
11:00 PM 29/10/2025 to 06:00 AM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Arrowtown Basin, Arrowtown
08:00 AM 29/10/2025 to 07:00 PM 02/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Auckland
10:00 PM 09/11/2025 to 06:00 AM 10/11/2025
Mobile

Scheduled maintenance on the 2degrees network will occur from 10:00 PM on 9th November to 6:00 AM on 10th November. During this time, VoLTE and VoWiFi calls in Auckland may experience interruptions, especially for calls already in progress, while 3G voice calls will remain unaffected. We apologise for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services.

Planned
Brunt Quay, Port Nelson
Grampians Rd, Nelson
09:00 AM 11/11/2025 to 05:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
RBI_Orere_Point, Manukau City
07:00 AM 04/11/2025 to 08:00 PM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Botany East, Manukau City
07:00 AM 03/11/2025 to 08:00 PM 05/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Eskdale, Hastings
07:00 AM 04/11/2025 to 06:00 PM 05/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hicks Bay, Gisborne
07:00 AM 05/11/2025 to 06:00 PM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Shands Road, Christchurch
08:00 AM 05/11/2025 to 10:00 PM 08/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Weston, Canterbury
08:00 AM 11/11/2025 to 10:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Kawakawa East
07:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Chedworth Park, Hamilton
07:00 AM 29/10/2025 to 08:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded. 

Planned
Aylesbury, Canterbury
08:00 AM 04/11/2025 to 10:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Waipara, Canterbury
08:00 AM 05/10/2025 to 10:00 PM 08/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Bayview, North Shore City
08:00 AM 05/11/2025 to 06:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Kerikeri Centre
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Paihia, Far North
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded. 

Planned
Kawakawa East, Far North
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Waipapa and Kerikeri, Northland
08:00 AM 29/10/2025 to 06:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Castlecliff, Wanganui
07:00 AM 28/10/2025 to 06:00 PM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Norwood, Canterbury
08:00 AM 29/10/2025 to 01:00 PM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Burnham, Canterbury
08:00 AM 29/10/2025 to 10:00 PM 01/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Milton
09:30 AM 12/11/2025 to 03:30 PM 12/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
MAUNGAKARAMEA
09:00 AM 31/10/2025 to 03:30 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Piha
07:30 AM 04/11/2025 to 07:30 PM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Warkworth and Kraaaks Hill,Auckland
06:00 AM 04/11/2025 to 10:00 AM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ahuroa and Omaha, Auckland Region
06:00 AM 03/11/2025 to 10:00 AM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Otahuhu, Auckland
08:00 AM 03/11/2025 to 05:00 PM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Lumsden Central, Southland District
08:00 AM 04/11/2025 to 10:00 PM 05/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Waikato University,Hamilton
12:00 AM 03/11/2025 to 06:00 AM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Whau Valley & Kamo, Northland
10:00 PM 29/10/2025 to 06:00 AM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Tupuanuku, Hornby North, Hoon Hay North, Hornby Mall, Bryndwr East, Blenheim Road - Christchurch
10:00 PM 29/10/2025 to 06:00 AM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Dunvegan House, Napier
08:00 AM 28/10/2025 to 05:00 PM 29/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Te Puna and Bethlehem, Tauranga
08:00 AM 28/10/2025 to 07:00 PM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Awhitu North and Mangere West, Auckland
09:00 AM 30/10/2025 to 05:00 PM 31/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Raurimu, Ruapehu
11:00 PM 28/10/2025 to 06:00 AM 29/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded