We're switching off 3G from late 2025 to enhance our 4G services and support the growth of 5G technology. Learn more.

We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Under Repair
Paeroa, Hauraki District
02:05 AM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Under Repair
Harbour Bridge North, AUckland
03:04 AM 05/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Oxford, Waimakariri District
08:00 AM 19/11/2025 to 07:00 PM 21/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Norwood, Burnham Military, Selwyn District
08:00 AM 18/11/2025 to 07:00 PM 20/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Ahuroa, Omaha and Leigh, Rodney District
06:00 AM 24/11/2025 to 09:00 AM 24/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Ohakune, Ruapehu District
08:00 AM 24/11/2025 to 05:47 AM 24/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Patearoa, Otago
07:00 AM 10/11/2025 to 07:00 PM 11/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Norsewood, Mt Butters, and Mangatainoka Valley - Tararua District
08:05 AM 11/11/2025 to 07:00 PM 14/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Shotover Jet, Queenstown
11:00 PM 10/11/2025 to 06:00 AM 14/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Haast, Westland District
11:00 PM 12/11/2025 to 06:00 AM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
South Island Region:

Waitangi Waimate, Lake Station, Wharetoa, Homer Tunnel, Kongahu, Temple Basin Goods Lift, Peel Forest, Anakiwa, Ohikanui River, Colac Bay, Tatare, Paringa, Aickens, Tennyson Inlet, Heddon Bush, Fox West, Punakaiki, Rapahoe, Charleston, Marsden, Kaikoura West, Croisilles French Pass Rd, CI Kaingaroa, Mabel Bush, Waikana, Jacobs Ridge, Lake Heron, CI, Owenga, Waimatua, Glenavy, Taieri Mouth, Kaka Point, Buller Gorge South, Teviotdale, Waikaka, Mt Pearce, Eighty Eight Valley, CI Henga, Lindis Pass, Wairau Bridge, Kokatahi, Marble Hill Camp, Hohonu, Kahurangi National Park, Mawheraiti North, Seddonville, Snake Point, Bainham, Haast Pass
Cave South, Glenledi, Catlins Forest, Puponga, Double Bay, Waihopai Valley, Waikukupa River, Coldstream
Porters Ski Field Access Road, Inland Roads, St James Cycle Track, Old Man Peak, Ohau, Mount Gore, Flock Hill, Kimbell, Paradise, Dorie, Pukekura, Lindis Pass, The Pines Beach, Moa Creek, Port Levy, Stewart Island (Horseshoe Bay), Lyford South, Turiwhate, Abel Tasman National Park, Nelson Lake, Karangarua, Maruia West Bank, Queen Charlotte Track
CI Pukekio Hill, Quarry Hills, Springhills, Inchbonnie, Lindis Valley, Lake Sumner Road, Morton Mains, Woodstock, Cable Bay, Fortification Hill, Waikawa South, Long Bay, Blackmount, Larrys Creek, Ikamatua, Bruce Bay, Ruatapu, Waihaorunga, Cave, Whenuanui, Kapuka South, Ashton, Cass, Waihola, Te Anau Downs, Charing Cross, Ariki, Whakapatu, Mangamaunu Beach, Haupiri, Little Wanganui, Port Robinson, Marahau, Mahana, West Queenstown, Lyford, Otahu Flat, Outram, Waitohi Hill, Trotter, Blue Pools, Oneone, Eyrewell, Otira, Kenepuru, Okuku, Rakaia Gorge, Albury, Harihari Highway, Glenhope, Ngapara, Lower Buller Gorge, Wairau Valley, Woodpecker Bay, Pyramid Valley, Takaka, St James, Homestead, Waikawa, Lindis Pass East, Wairau Valley West, Waipori Falls Road, Raes Junction, Woodbury, Le Bons Bay, Waihoaka, Lowburn, Makarora South, Mihiwaka, Awarua North, Parapara, Canvastown. Huntingdon, Patearoa, Arthurton, Rongahere Road, Stey Brae, Ashburton East, Gowan Hill, Haast, St Bathans, Rarangi, Dipton, Stanley Brook, Poplars, Ridge, Waitahuna, Maruia Springs, Poplars Lewis Pass, Okarito Lagoon Macro. Upper Rakaia Valley, Victoria Forest (SH), Ridge, Mt Obi Extension, The Neck, Wyndham East, Waita, River Bridge, Atapo, Titirangi, Lake Kaniere, Howard, Pakawau, Arahura Valley, Inangahua, Greenstreet, Kikiwa, Upcot Saddle, Mount Eglinton, Bankside West, Makarora, Mt Obi, Shenandoah, Waiona Bay, Aspiring Road, Limehills, Bealey and Owaka Valley
12:00 AM 07/11/2025 to 06:00 AM 07/11/2025
Mobile and Wireless Broadband

Loss of mobile services for up to 10 minutes within the outage window.

Planned
Claudeland_Exchange, Hamilton
Waikato Hospital, Hamilton
Silverdale, Hamilton
Rototuna West, Hamilton
MacFarlane St, Hamilton
Hamilton East, Hamilton
Enderley, Hamilton
Chedworth, Hamilton
Wellington Exchange, Welington City
Hutt Road, Welington City
Featherston St Central, Welington City
Bunny Street, Welington City
10:00 PM 05/11/2025 to 06:00 AM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Whakatane Central, Bay of Plenty Region
11:00 PM 24/11/2025 to 06:00 AM 25/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Auckland
10:00 PM 17/11/2025 to 06:00 AM 18/11/2025
Mobile and Wireless Broadband

Scheduled maintenance on the 2degrees network will occur from 10:00 PM on 17th November to 06:00 AM on 18th November. During this time, VoLTE and VoWiFi calls in Auckland may experience interruptions, especially for calls already in progress, while 3G voice calls will remain unaffected. We apologise for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services.

Planned
Bombay South & Meremere, Auckland
08:00 AM 06/11/2025 to 06:00 PM 10/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Castle Hill, Canterbury
05:00 AM 12/11/2025 to 06:00 AM 12/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Knobs Flat, Southland
08:00 AM 11/11/2025 to 04:00 PM 11/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Otaua, Waikato Region
08:00 AM 13/11/2025 to 06:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Queenstown Central, Otago Region
11:00 PM 18/11/2025 to 06:00 AM 19/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Mauriceville, Wellington
11:00 PM 06/11/2025 to 06:00 AM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Thames, Coromandel District.
12:00 PM 04/11/2025 to 11:59 PM 04/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kawau Island, Rodney
09:00 AM 11/11/2025 to 05:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Port Nelson + Nelson South, Nelson
09:00 AM 11/11/2025 to 05:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Akaroa, Christchurch
08:00 AM 11/11/2025 to 07:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Paihia, Northland
06:00 PM 05/11/2025 to 06:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Bulls, Manawatu District
07:00 AM 11/11/2025 to 06:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Waipu, Northand Region
08:00 AM 11/11/2025 to 07:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Lumsden Central, Southland District
08:00 AM 25/11/2025 to 10:00 AM 28/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Ratipiko, Taranaki region
07:00 AM 12/11/2025 to 06:00 PM 14/11/2025
Mobile and Wireless Broadband

Mobile coverage May be degraded.

Planned
Mangere Bridge, Auckland
08:00 AM 25/11/2025 to 06:00 PM 25/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Brynderwyn and Kaiwaka, Northland Region
08:00 AM 11/11/2025 to 07:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

 

Planned
Waitoki, Rodney District
08:00 AM 13/11/2025 to 06:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Kensington, Whangarei
08:00 AM 27/11/2025 to 06:00 PM 28/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Maunu Hill, Whangārei
07:00 AM 28/11/2025 to 08:00 PM 28/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Lynfield,Auckland
08:00 AM 14/11/2025 to 06:00 PM 14/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Okara Park,Whangarei
08:00 AM 27/11/2025 to 06:00 PM 28/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Ngauranga Motorway,Wellington City
08:00 AM 13/11/2025 to 05:00 PM 14/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Dunvegan House, Napier
08:00 AM 11/11/2025 to 05:00 PM 12/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Tikipunga,Whangarei
07:00 AM 05/11/2025 to 08:00 PM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hingaia Road, Karaka
10:00 AM 09/12/2025 to 06:00 AM 10/12/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Heaphy Rd, Waikato
11:00 PM 08/12/2025 to 06:00 AM 09/12/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Maunu, Whangarei
08:00 AM 28/11/2025 to 08:00 PM 28/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Shands Road, Christchurch
08:00 AM 12/11/2025 to 10:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Cape Karikari, NorthLand
08:00 AM 30/10/2025 to 06:00 PM 30/10/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hobson Bay South, Auckland
08:00 AM 24/11/2025 to 05:00 PM 25/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Raurimu, Ruapehu District
08:00 AM 17/11/2025 to 05:00 PM 18/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Remuera road, Auckland
08:00 AM 14/11/2025 to 05:00 PM 14/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Rodney District
09:00 AM 11/11/2025 to 05:00 PM 11/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Wharekahika, Hicks Bay
07:00 AM 05/11/2025 to 06:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Waipara, Canterbury
08:00 AM 05/11/2025 to 10:00 PM 08/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Auckland
10:00 PM 09/11/2025 to 06:00 AM 10/11/2025
Mobile

Scheduled maintenance on the 2degrees network will occur from 10:00 PM on 9th November to 6:00 AM on 10th November. During this time, VoLTE and VoWiFi calls in Auckland may experience interruptions, especially for calls already in progress, while 3G voice calls will remain unaffected. We apologise for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services.

Planned
RBI_Orere_Point, Manukau City
07:00 AM 04/11/2025 to 08:00 PM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hicks Bay, Gisborne
07:00 AM 05/11/2025 to 06:00 PM 06/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Weston, Canterbury
08:00 AM 11/11/2025 to 10:00 PM 13/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Aylesbury, Canterbury
08:00 AM 04/11/2025 to 10:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Bayview, North Shore City
08:00 AM 05/11/2025 to 06:00 PM 07/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Milton
09:30 AM 12/11/2025 to 03:30 PM 12/11/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded