We're improving our network for you

To do this, there will be a number of planned mobile outages across the country. We know this can disrupt your day, and we apologise for the inconvenience caused. We’re working as fast as we can to get the network up and running. In the meantime, here’s a guide to learn more about our network improvement measures.

Sometimes outages aren’t planned, and our coverage is impacted by other factors. If you’re experiencing issues with your service, and you don’t see your location listed below, you can report an outage.

Wifi Issues?

Before calling, get an answer now with your 2degrees App.

Under Repair
Berlins, Inangahua, Buller Gorge South, Wakefield
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Green Bay, Harbour View & Rosebank in Auckland
06:00 AM 04/07/2025 to 09:00 AM 04/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Nationwide
03:00 PM 02/07/2025 to 06:00 AM 03/07/2025
Mobile and Wireless Broadband

We're performing a planned maintenance on the 2degrees network, and during this maintenance window, mobile customers using 3G may experience call connection issues for around 12 minutes. If your device supports 4G or 5G, there will be no impact to your service.

Additionally, some mobile service orders—such as number changes, disconnections, and barring/unbarring—may be delayed. We carry out these changes outside business hours to minimize customer impact.

Thank you for your understanding.

Planned
Strathern, Invercargill City
11:00 PM 02/07/2025 to 06:00 PM 03/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Arrowtown, Frankton in Queenstown
11:00 PM 02/07/2025 to 06:00 AM 03/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Trentham, Upper Hutt, Kaitoke Regional Park Waterwork Road North of Upper Hutt, Postgate Drive, Whitby, Porirua,
Wyndham Park Duncraig St Pinehaven Upper Hutt
06:00 AM 30/06/2025 to 09:00 AM 30/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mangawhai, Kaiwaka, Kaitaia, Rawene, Maungataniwha, Ahipara
06:00 AM 02/07/2025 to 10:00 AM 02/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Henderson East
08:00 AM 22/07/2025 to 05:00 PM 23/07/2025
Mobile

Mobile coverage may be degraded

Planned
Clendon Town Centre, Manukau City
08:00 AM 21/07/2025 to 05:00 PM 22/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Forestry Road, Tikitere Hill Lake Rotoiti
08:00 AM 03/07/2025 to 04:00 PM 04/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Whitby, Porirua
06:00 AM 16/07/2025 to 09:00 AM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Birchville, Maoribank and Totara Park in Upper Hutt
06:00 AM 16/07/2025 to 09:00 AM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mclean Park, Napier
08:00 AM 17/07/2025 to 05:00 PM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Remuera West
08:00 AM 28/07/2025 to 05:00 PM 29/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Skyline Gondola, Queenstown
09:00 AM 01/07/2025 to 05:00 PM 04/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Mount Victoria, Wellington
12:00 AM 17/07/2025 to 06:00 AM 17/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Westmere, Auckland
08:00 AM 23/07/2025 to 05:00 PM 24/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Mahora and Parkvale in Hastings
08:00 AM 15/07/2025 to 05:00 PM 16/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Pauanui South
08:00 AM 23/06/2025 to 05:00 PM 04/07/2025
Mobile and Wireless Broadband

Mobile and Wireless Broadband

Planned
Coopers Beach
10:00 PM 30/06/2025 to 06:00 AM 01/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Wairoa, Bay Of Plenty
08:00 AM 23/06/2025 to 05:00 PM 04/07/2025
Mobile and Wireless Broadband

 

Mobile coverage may be degraded

Planned
Northcote Onewa, North Shore
08:00 AM 24/07/2025 to 05:00 PM 25/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
The Base, Hamilton
07:00 AM 04/07/2025 to 06:00 PM 04/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Kaiapoi West
08:00 AM 15/07/2025 to 10:00 PM 18/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
South Rd, New Plymouth
08:00 AM 08/07/2025 to 06:00 PM 08/07/2025
Mobile

Mobile coverage may be degraded.

Planned
Wycliffe Street, Napier
07:00 AM 23/06/2025 to 06:00 AM 25/07/2025
Mobile

Mobile coverage may be degraded.

Planned
Wainui, Gisborne
10:00 AM 24/06/2025 to 07:00 PM 26/06/2025
Mobile and Wireless Broadband

Mobile Coverage may be degraded

Planned
Lake Karapiro, Waikato
08:00 AM 17/06/2025 to 10:00 PM 19/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Wharawhara Road, Katikati
07:00 AM 23/06/2025 to 08:00 PM 04/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hingaia
08:00 AM 26/06/2025 to 08:00 AM 28/06/2025
Mobile

Mobile coverage may be degraded

Planned
Motu Quay, Pegasus
12:00 AM 03/07/2025 to 06:00 AM 03/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Spencerville, Christchurch
08:00 AM 15/07/2025 to 06:00 PM 15/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Tahunanui, Nelson
08:00 AM 08/07/2025 to 10:00 PM 09/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Albany, Auckland
07:30 AM 09/07/2025 to 06:00 PM 10/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Hapuku, Canterbury
10:00 AM 24/06/2025 to 02:00 PM 25/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Orere Point, Auckland
08:00 AM 23/06/2025 to 08:00 PM 26/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Gracefield, Lower Hutt
08:00 PM 01/07/2025 to 01:01 AM 02/07/2025
Mobile and Wireless Broadband

Mobile coverage maybe degraded.

Planned
Dunsandel, Selwyn District
07:00 AM 24/06/2025 to 08:00 PM 26/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Lake Rotoiti, Rotorua
08:00 AM 26/06/2025 to 04:00 PM 27/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Okere Falls, Rotorua
08:00 AM 26/06/2025 to 04:00 PM 27/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pukekohe Raceway, Pukekohe
07:00 AM 25/06/2025 to 08:00 PM 27/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Papatoetoe, Auckland
10:00 PM 08/07/2025 to 06:00 AM 09/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Tawa Wellington, Kaiwharawhaura Wellington and Lyall Bay Wellington
06:00 AM 27/06/2025 to 09:00 AM 27/06/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded.

Planned
Johnsonville, Kelson, Petone and Normandale in Wellington
06:00 AM 01/07/2025 to 09:00 AM 01/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded

Planned
Pahiatua Street Palmerston North
07:00 AM 09/06/2025 to 06:00 AM 11/07/2025
Mobile

Mobile coverage may be degraded

Planned
Mount Smart Road - Auckland
07:00 AM 03/06/2025 to 08:00 PM 20/06/2025
Mobile

Mobile coverage may be degraded

Planned
Greenmount, Auckland
07:00 AM 01/07/2025 to 05:00 PM 02/07/2025
Mobile and Wireless Broadband

Mobile coverage may be degraded