Coverage
We’ve invested a whole heap of time and money to build a reliable network across Aotearoa. Check our mobile coverage below and keep up to date on network news.
Good: You can generally expect a reliable connection for making calls, sending texts, and using data*
Moderate: Your network experience is expected to be between 'Good' and 'Limited'. Your actual experience may vary within this range*
Limited: Calls, texts and basic data can work but you are more likely to have trouble staying connected and experience slower speeds.*
*Other factors can affect your ability to connect to the network.
The coverage levels shown are indicative of outdoor coverage. Your ability to connect to the network may vary depending on your exact location, the phone (or device) being used, whether you are moving, network factors (such as the number of users simultaneously using a mobile tower), and your environment (e.g. vegetation, buildings and even the weather).
For further information see General Mobile Coverage Map Information
- 3G stands for the third generation of mobile networks. It is being switched off from late 2025. Learn more about the 3G shutdown.
- 4G is the fourth generation of mobile networks, and is the predecessor of 5G. It is available in most places Kiwis live and work. 4G is designed to get you online quickly. It’s good for all the usual online stuff like emails and browsing. But with 4G you can enjoy video in HD, high quality music streaming and online gaming.
- 5G is the fifth generation of mobile networks. It is currently being rolled out across New Zealand. 5G enhances your online experience. Download large files super quick, stream high fidelity music, watch video in UHD, play high-quality cloud-based games on the go and video chat in UHD with crystal clear audio and video.
- Learn more in our quick guide to 3G, 4G 5G and beyond
- The mobile coverage map indicates the areas where you are expected to have the ability to connect to a mobile network when outdoors. It is based on technical data to predict where it should be possible to connect to the network and where indicated, to estimate how good that connection could be.
- The map provides general guidance on where the 2degrees network and outdoor coverage are available. It does not guarantee that you will be able to connect or that you will experience the predicted quality of connection.
- The coverage map does not apply if you are indoors. If you are indoors, the building construction and your location within the building may also affect your experience. For example, you are more likely to have difficulty connecting to the network or a poor experience if you are inside a building with thick walls and few windows, or in a basement.
- The mobile coverage map does not apply to phones (or devices) that are not properly configured or that are incompatible with New Zealand mobile networks. For the best experience, your phone (or device) must be fully compatible with our network. It is especially important to check if your phone (or device) was purchased second hand or refurbished, purchased overseas, through an international website, or was not purchased from a New Zealand network provider.
- To connect to our 4G and 5G networks, you need to have a phone (or device) compatible with our 4G/5G network, be in an area with 4G/5G coverage, and have an appropriate mobile plan.
- To use a phone (or device) on 2degrees’ mobile network it needs to be compatible with 2degrees’ frequency bands. For the best coverage and performance, it should support all of 2degrees’ frequency bands. While the majority of phones do, if you’re having coverage issues in a particular area you may need to check your specification to confirm which frequency bands are supported. Visit our Frequency page for more information.
98.5%of the places Kiwis live & work* |
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$1 billionspent on our own network |
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Over 2200cell sites in Aotearoa |
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*4G: Coverage in 98.5% of the places Kiwis live and work
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*Network Guarantee exclusions and T&Cs here
