First Phones Programme
Getting your first phone is a huge milestone for most children, but with 87% of parents worried about what their children are viewing online, smartphone safety is a real concern.
That’s why 2degrees started the First Phones Programme, teaming up with Netsafe to give parents tools, tips and resources to help teach kids the good and bad things about being online. Including an information hub and ten safety tips featured on a brightly coloured, specially-designed box for parents to put a new or hand-me-down smartphone into.
Advice for young players

Keep it locked
Passwords and pin codes help protect your profiles and accounts. Set up pins and passwords straight away – and don’t share them with anyone.

Keep it private
Think twice before sharing personal info publicly—it can lead to identity theft. Keep key details such as passwords, address, birthdate and location services on apps private.

Keep it helpful
A digital footprint is the trail of ‘electronic breadcrumbs’ you leave behind online. It can last long after you think something has been deleted, so think carefully before you post.

Keep it friendly
Be kind and respectful online, even if others aren’t. Don’t get drawn into arguments, or hostile conversations. Deep breath and walk away.

Keep it real
Communicating online is exciting, but when meeting new people make sure to stop snd think what do I truly know about them. When it comes to invites or conversations, ask yourself do I really know this person? If the answer is no it’s best not to engage.

Keep being open
If something seems off, say something! A parent or teacher can help. Always speak up about any nasty or strange behaviour and keep your online space positive. Block out the negativity
Advice for parents and caregivers

Learn
Your fears might not be their issues. To learn more about how your kid spends their time online, establish an open dialogue. It’ll help you beat your assumptions, and better understand what they’re up to online.

Explore
Now you know what they’re doing, it’s time to try it yourself. The best way to learn their online world is to explore it. Film a TikTok, make a meme, ask them what emojis mean to their age group. Get familiar with digital environments to be in the know.

Agree
Now you’re clued up it’s time to come to an agreement. When co-creating rules for their digital life, you want them to be supportive and reasonable. Intense rules tend to be cast aside. Finding a balance is the key to creating a useful agreement.

Teach
Don’t skip school. If young people don’t know how to recognise a scam, or how to block distressing content, or report someone who is harassing them, then school is in, and you’re the teacher. And if you’re not a confident teacher, ask a family member or friend to give you a hand.

Model
Let’s not lie to ourselves, kids aren’t the only ones who pick up bad phone habits. Have a think about how you use your phone so you can be the best role model for your family.

Plan
Create a support network the whole whānau has access to. Perhaps it’s your school, Netsafe, Youthline or Safe to Talk. Is there a adult they feel comfortable talking to if things get awkward and they can’t tell you? Whatever the plan looks like, make sure everyone knows what’s up.
First Phone Box
First Phone Unboxing Experience
We’re proud to have the First Phone Unboxing Experience at 2degrees’ stores. It’s free in-store while stocks last, and teaches first phone users the risks, rewards and responsibilities associated with owning a phone.
The box provides a fun and engaging way for kids to learn about phone safety, rather than a lecture. Check out our digital unboxing experience at goodtings.nz
What’s in the First Phone Box?
- Ten Tings: The program is based on ten key "tings" that are essential learnings for first phone owners.
- Stickers: To keep the experience fun, visually engaging, and relatable for kids.
- Parent support resources: Offers guidance and tools for parents to navigate the world of smartphones and online safety.
- Child and parent agreement: A contract for parents and kids to agree on phone usage rules and boundaries.