Nokia FastMile Gateway3 5G modem guide
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Help with managing the trickier bits of your modem like changing passwords, resetting your modem and more.
Follow these steps to factory reset your modem. Please note that by factory resetting your modem will restore any changes you’ve made to the modem back to default. This includes your Wi-Fi name and password.
Follow these steps to access your modem to make setting changes. To do this you will require a device connected to the modem either connected via Wi-Fi or with an Ethernet cable directly to the modem.
Step 1: Open a web browser (e.g. Chrome, Firefox, Edge)
Follow these steps to change the Wi-Fi name and password. If you’re unsure how to access your modem, please refer to the ‘Accessing the modem’ section of this guide. Please note that that any changes performed under the 2.4GHz section of the settings must also be done in the 5Ghz section (as outlined below) so that the WiFi performance is consistent.
Making changes under 2.4GHz
Making changes under 5GHz
NOTE: 2degrees operates CGNAT, so Port forwarding is not supported from external connections into your network. Static IP addresses are also not supported on the Wireless Broadband service. However port forwarding can be configured on this device for use on your internal network e.g. to access a local printer.
The Nokia WiFi app gives you several advanced controls over your modem including testing your connection, Parental Controls, viewing the devices on your network, and the ability to change your WiFi network settings.
NOTE: 2degrees does not offer direct technical support for this app via our call centres. For any help with this app, you will need to reach out to Nokia directly via their customer support channels.