Find out about VoLTE (aka HD Calling)

What is VoLTE?

VoLTE is calling and texting over a 4G or 5G mobile network. It’s when your voice call uses mobile data like VoIP on the internet – think Skype or WhatsApp calls.

While 4G is nothing new, it has mostly been used for data – downloading, streaming and web browsing – while voice calls have been transmitted through the 2G and 3G networks.

VoLTE enables us to bring you improved coverage, clarity and connectivity for your voice calls using the 4G network. These calls connect quicker, and you’ll enjoy a superior call quality.

We're rolling out this service in 2021, so if it's not with you now, it will be soon.

What do I need to use VoLTE?

VoLTE is not yet available everywhere or on every handset. To connect with VoLTE you’ll need to have:

  • Coverage. You need to be within our VoLTE coverage area.
  • A device capable of VoLTE. You’ll need the right type of phone and software.

Which phones have VoLTE enabled?

Head over to our page that lists all the devices capable of VoLTE. We’ll keep expanding the list when new devices come on market.

With VoLTE functionality from 2degrees:

  • It will be switched off by default, so just switch it on in Settings > Mobile > Mobile Data Options > Voice and Data > Toggle to: 4G, VoLTE On.

If you’ve got a phone in the list that wasn’t purchased from 2degrees, it’s difficult to say whether it’ll work with 2degrees VoLTE.

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