Trade in your old phone and get up to $850* off.
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Consumer Terms and Conditions
Black Friday 50% off selected Plans offer:
Pay Monthly: New Pay Monthly Customers on a $40+ Plan only. Discount repayable if you end your eligible plan within 6 months.
Prepay: New customers purchasing a $30+ Prepay Plan SIM only – excludes $9 and $19 Prepay Plan SIMs. Plan valid for 1 month, auto renews with enough credit.
Offer valid 19/11/20 – 30/11/20. Prepay offer: Half price Plan SIM automatically applied (1st month), then 50% off Plan fee automatically applied (2nd & 3rd month). Plan must be renewed consecutively to receive discount. Discount ends if you change plans. Pay Monthly offer: Discount may not be applied until 2nd bill. Excludes add ons and overage. Phone balance repayable if you end your eligible plan. Both offers: Standard price after 3 months. We reserve the right to amend or cancel this offer at any time. See 2degrees.nz for full T&Cs.
Pay Monthly GWP Offer:
New Pay Monthly customers only. $150 repayable if you end your eligible plan within 6 months.
Offer available 9/11/20 until 10/01/2021, or while stocks last. Consumer Eligibility: New customers on an interest free $55+ Pay Monthly Plan. Business Eligibility: New customers on 12 or 24 month Interest Free with a Business Talk & Text and Choice leader plans $45+ only. Gift: Join us and get your choice of an Oppo A15 or Samsung A01 (RRP $249) or a gift cards worth $150 from one of the following partners: Mitre10, Farmers, Z Fuel, PlayStation, Xbox or iTunes. Redeem gift at http://www.2dredeem.co.nz. Phone balance repayable if you end your eligible plan. Not available in conjunction with any other promotions. 2degrees may amend or cancel this offer at any time. See 2degrees.nz for full T&Cs.
Free $30 Prepay Plan & Credit [$30/$60 or $90]
Free Credit for new customers only. Valid for a limited time, or while stocks last. Plan valid for 1 month and auto renews with enough credit.
Free $30 Prepay Plan: Scratch the code on your phone box & enter it online at 2degreesmobile.co.nz/redeem or text 229 by 06/12/20. Prepay Free Credit: $30/$60 or $90 credit (depending on device) applied in $30 monthly instalments after scratch code is redeemed. Free Hour of Data: Receive an hour of free data per day. Redeemed via the Data Clock app, see app for details. Data session expires if it isn’t used each day. Data Clock max speeds reduce to 1Mbps after 40GB/m, per person & hotspotting speeds may be reduced further during periods of network congestion. 2degrees reserves the right to amend or cancel this offer at any time. Plan, promotion and Data Clock T&Cs apply. See 2degrees.nz for full T&Cs.
Samsung Galaxy S20 FE offer:
Offer available for a limited time or while stocks last. Phone balance repayable if you end your eligible plan. Not available in conjunction with any other promotions. Promotion and Plan T&Cs apply. See 2degrees.nz for full T&Cs.
Huawei P40 Series:
Phone 5G capable. 5G not currently available. The Huawei P40 series uses Huawei's Mobile Services rather than Google Play Store and downloading some apps may require additional steps while other apps may have less functionality than on other Android phones. For more information, please click the following link to be directed to Huawei's website.
Trade-In and get an account credit offer (online and Telesales only):
Trade-in selected phones* and get a credit loaded onto your 2degrees mobile account when you purchase a Samsung Galaxy Note 20 series, S20 series, Note 10 Series, S10 Series, Z Fold,2 Z Flip or Apple iPhone 12, 12 Pro, 12 Pro Max 12 Pro Mini, 11, 11 Pro or 11 Pro Max through 2degrees Online Store or Telesales.
Trade-in value varies by phone make and model and must be in good working condition, fully functioning with no damage, cracks or other defects that go beyond normal wear & tear. Account credit should be applied to your 2degrees mobile account within 15 days once the phone has been received, evaluated and final value accepted. We reserve the right to amend or cancel this offer at any time. For more detail or to apply for a Trade In visit www.2degrees.nz/NZ/2degrees
Trade-In and Save offer (Instore & Interest free only):
Trade-in selected phones* and get an instant discount off your new interest free purchase when you purchase a Samsung Galaxy Note 20 series, S20 series, Note 10 Series, S10 Series, Z Fold,2 Z Flip or Apple iPhone 12, 12 Pro, 12 Pro Max 12 Pro Mini, 11, 11 Pro or 11 Pro Max instore.
Trade-in value varies by phone make and model and must be in good working condition, fully functioning with no damage, cracks or other defects that go beyond normal wear & tear. Trade-in value will be taken off new device price at sign up when purchased interest free. We reserve the right to amend or cancel this offer at any time. For more details speak to one of our team instore.
Business Terms and Conditions
Latest Phone Deals Terms and Conditions
Mobile Repayment Option (MRO) only available on the selected handsets when you sign up to an eligible Business Plan and pay $29 upfront. Monthly Plan charges apply in addition to the mobile repayment price. Handset offers while stocks last. If you terminate or move from your eligible Plan during the MRO term, you will be required to immediately repay the outstanding balance on your phone. Plan and MRO conditions apply.
$150 Gift Card or Phone Valued at $249 with eligible devices on interest free
New Pay Monthly customers only. $150 repayable if you end your eligible plan within 6 months.
Offer available 9/11/20 until 10/01/2021, or while stocks last. Consumer Eligibility: New customers on a $55+ Pay Monthly Plan. Business Eligibility: New customers on 12 or 24 month Interest Free with a Business Talk & Text and Choice leader plans $45+ only. Gift: Join us and get your choice of an Oppo A15 or Samsung A01 (RRP $249) or a gift cards worth $150 from one of the following partners: Mitre10, Farmers, Z Fuel, PlayStation, Xbox or iTunes. Redeem gift at http://www.2dredeem.co.nz. Phone balance repayable if you end your eligible plan. Not available in conjunction with any other promotions. 2degrees may amend or cancel this offer at any time. See 2degrees.nz for full T&Cs.
To see the full terms and conditions for our online shop, please visit www.2degrees.nz/terms/onlineshop.
Delivery:
Please note that we can only deliver purchases from the Online Shop to physical addresses in New Zealand, this doesn’t include PO Boxes or Private Bags. Once you’ve submitted your order, we’ll email you confirmation and a track and trace number, so that you can follow your delivery. Auckland addresses should receive their order the ‘next working day’. For addresses outside of Auckland, delivery of your items could take up to two working days. Unfortunately, we can’t guarantee delivery times, this means we can’t be liable for any loss, cost or expense caused by delay in delivery. Before couriers are able to hand over your order, they require a signature. Please ensure you have submitted an address where someone is able to sign for you, if you’re not there, they may leave a card for you to call them to rearrange delivery. If the item is marked as delivered but somehow you have not received the item, please contact us as soon as possible on 0800 022 022 and we will do our best to lodge an investigation with courier post. Once the device has been delivered to your address, it’s yours and you’re responsible. For more information on delivery, please read our full terms and conditions.
Returns:
Faulty or incorrect items:
If for any reason the handset or SIM card we send you isn’t exactly what you ordered, or turns out to be faulty, please contact us on 0800 022 022 as soon as possible and we’ll send you a postage-paid courier bag so you can send the order back to us. Please ensure all of the packaging that came with the device, is returned in the courier bag. If somehow the device we sent you turns out to be faulty as soon as you open it up then we will replace it for you at no cost. Just call us within 7 days of purchasing your device on 0800 022 022 and we will send you a courier bag so you can return it. If the faulty device is an Apple product, please see our full terms and conditions to read more.
Change of mind:
In the instance you have changed your mind, or you wish to cancel a Plan, please see the ‘Change your Mind Guarantee’ section in the full terms and conditions.
Manufacturer's warranty:
If the device you purchased from us stops working at some point during the applicable manufacturer's warranty period, just call us on 0800 022 022 and we will let you know how you can return the device for repair. Warranty claims are also subject to the other terms and conditions that you’ll find in the manufacturer’s warranty that you’ll get with your handset. If you need to send a mobile device back for repair or replacement, there is the chance you might permanently lose any contacts, ringtones, messages, games or other downloads that you have saved into your handset. 2degrees isn’t responsible for any loss of data from your handset in the case of repair or replacement. It’s important to note that we’re not responsible for the items you send back until they arrive at 2degrees. For full returns terms and conditions, please check our full terms and conditions.
