2degrees and Covid-19

Having the country shift Alert Levels again means we’re heading back to normal. At Level One our nationwide stores are all open, with just the usual precautions instore. At Alert Level Two all of our Auckland stores are now back open, though safe distancing will be in place.

Remember, we’ve got plenty of other ways you can stay in touch. You can contact us on Facebook or give our New Zealand based customer care team a call. And of course, you can check us out at 2degrees.nz for everything from:

Finally, check out the Android or iPhone version of our app for even more ways to get in touch.

Visiting our nationwide stores in Alert Level Two

All our Auckland stores will be open at Alert Level Two, and we don’t expect any changes to our hours. Stores will operate with strict Level Two hygiene cleaning and sanitation in place, and we’ll also make sure there’s access to hand sanitiser stations instore.

Although we won’t need to operate contactless service, physical distancing will be in place, so we may need to limit customers instore from time to time. Finally, all our staff will wear masks and gloves.

And remember our handy store locator can give you all the contact details for your nearest open store.

Use benefits to your advantage

Don’t forget that you’ve got some great 2degrees mobile benefits to get you through lockdown:

Being kind is kinda important

We’re also looking after our own people so we can look after you. Please be kind to our New Zealand based customer care team if you chat to them – kindness got us through this before, and it’s just as important now.

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