2degrees and Covid-19

With the country currently at Alert Level One, let’s take a minute enjoy things being back to normal. At Level One our nationwide stores are all open, with just the usual precautions instore.

Even though you can just walk into our stores right now, remember, we’ve got plenty of other ways for you to easily stay in touch. You can contact us on Facebook or give our New Zealand based customer care team a call. And of course, you can check us out at 2degrees.nz for everything from:

Finally, check out the Android or iPhone version of our app for even more ways to get in touch.

Visiting our nationwide stores in Alert Level Two

If we must move back to Alert Level Two, all our stores nationwide will continue to remain open and we don’t expect any changes to our hours. Stores will operate with strict Level Two hygiene cleaning and sanitation in place, and we’ll also make sure there’s access to hand sanitiser stations instore.

Although we won’t need to operate contactless service, physical distancing will be in place, so we may need to limit customers instore from time to time. Finally, all our staff will wear masks and gloves.

And remember our handy store locator can give you all the contact details for your nearest open store.

Use benefits to your advantage

Don’t forget that you’ve got some great 2degrees mobile benefits to get you through lockdown:

Being kind is kinda important

We’re also looking after our own people so we can look after you. Please be kind to our New Zealand based customer care team if you chat to them – kindness got us through this before, and it’s just as important now.

Related articles