Account & billing

Billing & payment
Ukraine Crediting back FAQs
Understanding your Wireless Broadband bill
How to make regular or one-off payments by online banking or with a direct debit or credit card
Understanding your Broadband bill
VDSL and ADSL price increase - December 2021
Help with Prepay Pack Assist
How to set up Auto Top Up for Prepay
Understanding your Pay Monthly bill
Spend Control helps manage your Pay Monthly plan inclusions & Add-ons
How to top up your Prepay mobile account
Buying a phone with an interest-free repayment plan
Autopay is the simplest way to pay for your Prepay plan & Add-ons
IOU Talk & Text, Data and Combo Packs for Prepay plans
Pay for your Google Play transactions via your Pay Monthly account
Manage your Prepay balance & payments
Send a friend Prepay credit with 2degrees (Me2U)
Manage account
Stores operating under the Covid-19 Protection Framework
2degrees and Covid-19
Help using Your 2degrees – our online portal
Spend Control helps manage your Pay Monthly plan inclusions & Add-ons
Emergency broadband installations during Covid -19 lockdown
Manage reminder or marketing notifications from 2degrees
Adding a mobile number to your 2degrees account
Change or update your account details
Set up and use the 2degrees App
Help with your Pay Monthly plan
Offers
How to set up and manage your Sky Sport Now connection
Broadband with benefits
Sign up
Help signing up to 2degrees Broadband
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Online help

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Network status

Find out the latest about the mobile and broadband network.