Account & billing

Billing & payment
Understanding your Broadband bill
How to top up your Prepay mobile account
Buying a phone with an interest-free repayment plan
Manage your Prepay balance & payments
IOU Talk & Text, Data and Combo Packs for Prepay plans
Spend Control helps manage your Pay Monthly plan inclusions & Add-ons
Autopay is the simplest way to pay for your Prepay plan & Add-ons
Send a friend Prepay credit with 2degrees (Me2U)
Pay for your Google Play transactions via your Pay Monthly account
How to make regular or one-off payments by online banking or with a direct debit or credit card
Understanding your Pay Monthly bill
How to set up Auto Top Up for Prepay
Help with Prepay Pack Assist
Manage account
Change or update your account details
Spend Control helps manage your Pay Monthly plan inclusions & Add-ons
Help with your Pay Monthly plan
Set up and use the 2degrees App
Adding a mobile number to your 2degrees account
Manage reminder or marketing notifications from 2degrees
Help using Your 2degrees – our online portal
Offers
Amazon Prime Video subscription help
Sign up
Help signing up to 2degrees Broadband
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Contact us

Find out more about our products or chat to a member of our 100% Kiwi call centre.
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Find a store

There are loads of 2degrees store locations across New Zealand. Chances are there's one just around the corner.
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Online help

Find answers to common questions about mobile, broadband and other services.
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Network status

Find out the latest about the Mobile and Broadband network.