Stores operating at various Alert Levels

If you absolutely have to visit a store, we’re here to support you in the safest way we can. Here’s how you can make an appointment with one of our limited open stores during lockdown and a list of which stores you can visit at various alert levels.

Making an appointment to visit a store

Customers needing to visit an emergency store must make an appointment. There are three ways to do this.

  • Check in with the Care team first to see if they can help you. If not they’ll put you in touch with your closest store.
  • If you’re certain the digital or Care option won’t work for you, you can find the details of the emergency store closest to you with our store locator. Give them a call and they can set an appointment for you. 
  • Finally, if you fill out the form located here the store you select will be in touch within 24 to 48 hours to give you a hand.

And, please don’t rock up without an appointment. We can’t serve anyone without following a strict protocol, so if we haven’t made a date we won’t be able to help.

Emergency stores open in Alert Level 4

If we move back to Alert Level 4, we will have limited stores open for appointments. Hours will be limited to 10AM through 2PM and a list will be updated here regularly.

To visit a store at Alert Level 4, you’ll need to call ahead to make an appointment. You’ll also need to take a photo ID with you when you go to the store. We’ll meet you at the front doors or the pre-arranged meeting spot to manage your query and will maintain social distancing and follow Government guidelines for contact-less visits.

Stores open at Alert Level 3

From November 10, Auckland moves to Alert Level 3.2. Our stores will operate with strict Level 3 hygiene, cleaning, and sanitation in place, and we’ll also make sure there’s access to hand sanitiser stations in-store.

Here is the list of stores you can visit across the county during Alert Level 3:

  • 2degrees Centreplace (10am-4pm)
  • 2degrees The Base (10am-4pm)
  • 2degrees Chartwell (10am-4pm)
  • 2degrees Silverdale (10am-4pm)
  • 2degrees Albany (10am-4pm)
  • 2degrees Glenfield (10am-4pm)
  • 2degrees NorthWest (10am-4pm)
  • 2degrees WestCity (10am-4pm)
  • 2degrees New Lynn (10am-4pm)
  • 2degrees St Lukes (10am-4pm)
  • 2degrees K Road (10am-4pm)
  • 2degrees Mid Queen (10am-4pm)
  • 2degrees Newmarket (10am-4pm)
  • 2degrees Sylvia Park (10am-4pm)
  • 2degrees Botany (10am-4pm)
  • 2degrees Onehunga (10am-5pm)
  • 2degrees Hunter Plaza (10am-4pm)
  • 2degrees Manukau (10am-4pm)
  • 2degrees Ormiston (10am-4pm)
  • 2degrees Pakuranga (10am-4pm)
  • 2degrees Takanini (10am-5:30pm)
  • 2degrees Pukekohe (10am-3pm Mon-Fri)
  • 2degrees Takapuna Kiosk

Stores open at Alert Level 2

From October 19 at midnight, Northland will return to Level 2. At this level, our stores will operate with strict Level 2 hygiene cleaning and sanitation in place, and we’ll also make sure there’s access to hand sanitiser stations in-store. 

Here is the list of stores you can visit across the county during Alert Level 2:

  • 2degrees Bayfair
  • 2degrees Blenheim
  • 2degrees Cashel St
  • 2degrees Custom HsQuay
  • 2degrees Dunedin
  • 2degrees Frankton
  • 2degrees Gisborne
  • 2degrees Hastings
  • 2degrees Hornby
  • 2degrees Invercargill
  • 2degrees Johnsonville
  • 2degrees Lower Hutt
  • 2degrees Manners Mall
  • 2degrees Masterton
  • 2degrees Napier
  • 2degrees Nelson 
  • 2degrees New Plymouth
  • 2degrees Northlands
  • 2degrees Palmerston North
  • 2degrees Papamoa
  • 2degrees Paraparaumu
  • 2degrees Porirua
  • 2degrees Queensgate Kiosk
  • 2degrees Riccarton
  • 2degrees Richmond
  • 2degrees Rotorua 
  • 2degrees Taupo
  • 2degrees Tauranga CBD
  • 2degrees Tauranga Crossing
  • 2degrees The Palms
  • 2degrees Timaru
  • 2degrees Whakatane
  • 2degrees Whanganui
  • 2degrees Whangarei

Stores offering Virtual Identification

  • 2degrees Westfield Albany
  • 2degrees Bayfair
  • 2degrees Customhouse Quay
  • 2degrees Centreplace
  • 2degrees Dunedin
  • 2degrees Mid Queens Street
  • 2degrees Napier
  • 2degrees Nelson
  • 2degrees New Plymouth
  • 2degrees Newmarket Westfield
  • 2degrees Palmerston North
  • 2degrees Paraparaumu
  • 2degrees Westfield St Lukes
  • 2degrees Sylvia Park
  • 2degrees The Base
  • 2degrees Timaru
  • 2degrees Riccarton
  • 2degrees Whangarei
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