Mobile help Billing & payment How to make regular or one-off payments by online banking or with a direct debit or credit card Spend Control helps manage your Pay Monthly plan inclusions & Add-ons Autopay is the simplest way to pay for your Prepay plan & Add-ons How to top up your Prepay mobile account How to set up Auto Top Up for Prepay Pay for your Google Play transactions via your Pay Monthly account With the Data Clock app installed, you can purchase timed pockets of data Prepay Plan Changes 2024 IOU Daily and Weekly Combo packs for Prepay plans, chocka with data, texts and calls Send a friend Prepay credit with 2degrees (Me2U) View all Calling features Phones Compatible with VoLTE & WiFi Calling Everything you need to know about WiFi Calling Voicemail on your mobile: call 202 Mobile settings Just in case, text SAFE (7233) Calling & texting costs What you need to know about Premium text services Multimedia Messages (MMS) Help finding mobile calling and text rates Device guides Can I recycle old devices and modems? Mobile settings Use your iPad on 2degrees Connect your new phone to 2degrees data services Resolve problems with receiving or sending texts or making calls Getting started How do I keep my number from another mobile company or choose a new 022 number? Help with eSIMs All you need to know about SIM cards Mobile settings About our network improvement measures Use your iPad on 2degrees Buying a phone with an interest-free repayment plan Connect your new phone to 2degrees data services View all Manage account Change or update your account details Help using My 2degrees – our online portal Manage reminder or marketing notifications from 2degrees Adding a mobile number to your 2degrees account Managing the mobile account of a deceased person Manage data Understand & manage your data A quick guide to 3G, 4G, 5G & beyond Share your mobile data allowance with up to 5 others Plans How to buy & manage 2degrees packs and Add-ons How to get the most out of your new Prepay plan Getting started with 2degrees Pay Monthly Help with your Pay Monthly plan What’s the pack code for my Add-on? Manage your Prepay balance & payments Help signing up to Pay Monthly Help with JB Hi-Fi 2degrees Mobile Plans Network Guarantee Never miss a call with Landline on your Mobile View all Roaming How to manage your data usage while roaming Roaming help for Prepay & Pay Monthly customers Which roaming networks provide 2degrees’ roaming services overseas? How Business Roaming works Security In an emergency, dial 111 How to deal with suspicious spam calls or texts What to do if your phone is lost or stolen Just in case, text SAFE (7233) Protect your phone & personal information stored on it Using mobile phones while driving: what’s legal and what’s not? Information on Emergency Mobile Alerts What to do if you’re being bullied Safety and security on the internet View all Sharing Things to know about Group plans for Pay Monthly Share your mobile data allowance with up to 5 others Troubleshooting Things to know about our 3G shutdown PUK Codes are security keys for your SIM Mobile settings Unlock your locked 2degrees phone Resolve problems with receiving or sending texts or making calls
