CASE STUDY
Industry: Property
Services: WiFi Calling
Problem: Poor Mobile coverage
Solution: WiFi Calling improved coverage and connectivity
Outcome: Enhanced connectivity and productivity, solving coverage issues
Mike Greer Homes, a locally-owned company with a reputation for "daring to be different," now extends this innovative spirit to its technology adoption by being one of the first in New Zealand to embrace 2degrees' new WiFi Calling service. For over a decade, this North Canterbury-based firm has set the standard in building homes that are both visually inspiring and constructed to the highest quality standards. Their commitment to excellence in home design and construction is matched by their willingness to integrate cutting-edge technology to enhance their operations and customer experience.
2degrees business solutions
WiFi Calling, exclusive to 2degrees, lets customers make and receive calls and texts over WiFi, even without mobile coverage. There's no app to download or extra costs for calls and texts within New Zealand, as they come out of the customer's plan allocation.
Mike Greer Homes' Project Manager Veronica Wedlake notes that 2degrees' WiFi Calling has greatly improved their business operations. “It’s been transformational for us. Our office had patchy mobile coverage, but with WiFi Calling, we now have reliable service and can operate from virtually anywhere with ease.”
How was it before switching to 2degrees?
“We used to face significant challenges using our mobiles in some of the more remote areas where we work. WiFi Calling has been a game-changer for us; as long as there’s a WiFi connection, we can make calls and send texts just like we would normally. This has been particularly beneficial for those of us living in areas with poor mobile signal. For example, I previously struggled to even send a text, let alone use my phone effectively at home. With WiFi Calling, our clients can now reach me effortlessly whenever they need to. This improvement has greatly enhanced our productivity and allowed us to manage our business much more efficiently,” she explains.
What Mike Greer Homes love about 2degrees?
WiFi Calling uses our mobile plan allocation, and with 2degrees Business Mobile Plans, which already include unlimited NZ and AU calls and texts, it costs us nothing extra. Wedlake emphasises that the key to their success in rebuilding Canterbury is not just their home designs and construction but also simplifying the process. She compares this to 2degrees' approach. "We switched to 2degrees because it was half the cost of our previous provider. But 2degrees offers more than just savings. Their technical expertise and support have been invaluable. WiFi Calling has greatly improved our business and quality of life, allowing us to work from anywhere."