Photo of students leaving a university building and walking down stairs

CASE STUDY

The University of Waikato

Kevin Adamson from the University of Waikato reports that switching to 2degrees cut mobile costs by 48% and improved service flexibility while fostering a valuable partnership.

Industry: Education
Services: Flexible plans, shared data and scholarships
Problem: High mobile costs and inflexible pricing plans
Solution: Switching to 2degrees' flexible plans.
Outcome: 48% cost reduction, improved flexibility.

Kevin Adamson, Head of ITS at The University of Waikato, noted, "By transitioning to our new mobile service provider, we achieved a substantial reduction of at least 48% in our overall mobile costs. Additionally, this switch has granted us significantly increased flexibility in how we use our mobile services, allowing for more efficient and adaptable communication across our organisation."

Why are mobiles important to The University of Waikato?

"Many of our staff members are often on call or working remotely from various locations outside of the campus. Given this, having robust mobility solutions and comprehensive support for mobile access becomes essential. In today's educational environment, the ability to stay connected and work seamlessly from different locations is not just a convenience but a critical necessity. This level of mobility and support is integral to ensuring that our institution can deliver high-quality education efficiently and effectively, meeting the needs of both staff and students."

THE UNIVERSITY OF WAIKATO
"We've had a significant reduction of more than 48% in mobile costs. That's a saving of about $200,000 per year. On top of that, we have increased flexibility in usage, with unused minutes and data rolling over each month.”
The University of Waikato logo
Kevin Adamson
Head of ITS
Image of a student sitting at a table on his mobile phone entering credit card details

What were things like before you joined 2degrees?

"Before transitioning to 2degrees, the University of Waikato encountered considerable difficulties with its previous telecommunication systems. The pricing plans in place were not only prohibitively expensive but also highly inflexible, failing to adapt to the varied and evolving needs of the university community. This lack of flexibility in both cost and service options restricted the available choices for students and staff, resulting in challenges in managing communication needs effectively.

The rigid nature of these plans hindered the university’s ability to offer affordable and tailored solutions, impacting overall efficiency and satisfaction within the institution."

What made you consider 2degrees Business?

"The university had been actively reviewing opportunities to lower our cost structures and improve mobile services for our staff and students. The All of-Government mobile contract provided the ideal opportunity to benchmark mobile services. As part of this, we undertook extensive due diligence to understand 2degrees' service capabilities, mobile coverage in both New Zealand and internationally, as well as their capability to support corporate billing to departments."

What was the key reason you decided to move to 2degrees?

"2degrees is a young and innovative mobile company, with a culture not dissimilar to the university. They were receptive to our requirements and prepared to think outside the square. 2degrees were able to provide us with details on their infrastructure build and international mobile agreements in order to accommodate our requirements."

How did the switch go?

"The university undertook a strategic approach to transitioning its staff by moving them in batches to minimise the penalty payments associated with their existing telecommunication plans. This phased transition was carefully managed to ensure that the changeover was as seamless as possible. The shift to 2degrees was executed with remarkable efficiency, demonstrating effective planning and coordination.

The smooth execution of this transition not only minimised disruptions but also ensured that staff experienced a hassle-free switch to the new service, reflecting 2degrees' commitment to providing a high level of service throughout the process."

Image of a student attending an online class on her laptop with the lecturer on the screen and the team chat on the right

Tell us about what plans you've got with 2degrees?

"Through 2degrees, both staff and students have access to mobile technology at competitive pricing. Staff moved onto flexible plans that are tailored to their usage demands. What's very useful is that each user can share data with five other devices or persons. In addition, our students and alumni, friends and family also have access to competitive plans through the university's relationship with 2degrees."

What is the major impact 2degrees has made on your business?

"We've had a significant reduction of more than 48% in mobile costs. That's a saving of about $200,000 per year. On top of that, we have increased flexibility in usage, with unused minutes and data rolling over each month. The mobile plans offer enough texts, voice minutes and data for work as well as private use. Apart from the direct business benefits, the University of Waikato and 2degrees have also forged a value-add partnership agreement that benefits us both."

Tell us more about this partnership?

"The partnership is quite encompassing. It includes a focus on ICT service, student scholarships, joint research, internships and graduate employment opportunities. Three high-profile 2degrees scholarships have been offered to students at the University of Waikato this year. 2degrees also supports a number of other scholarships."

How have you found the service from 2degrees?

"2degrees is very reliable. Coverage has been excellent, even though some of our researchers work in remote areas. 2degrees is very customer focused. Their customer service is efficient, timely and responsive."

Get in touch 0800 022 002
Request a call back by entering your details below and we should respond within 24 business hours.

New Zealand success stories

Image of a bridge over a river
CASE STUDY
Clutha District Council
In 2016, Clutha District Council upgraded to a modern IT platform with 2degrees, enhancing operations and future growth.
More→
Image of a Canterbury landscape
CASE STUDY
Environment Canterbury
Environment Canterbury relies on 2degrees for network services across 20 sites, aiding 500+ staff and expanding to 15 monitoring stations.
More→
Photo of Highlanders playing rugby
CASE STUDY
Highlanders Rugby
Since 2017, the Highlanders Rugby team has relied on 2degrees for fast broadband and reliable mobile coverage.
More→
Image of students sitting on stairs outside
CASE STUDY
Manukau Institute of Technology
MIT benefits from a cost-effective, efficient tech solution through its successful partnership with 2degrees.
More→
Link to Agilyx case study
CASE STUDY
Agilyx
Agilyx chose 2degrees for its New Zealand operations due to superior service, flexibility, and reliable communication.
More→
Image of a lady smiling at her mobile phone outside with trees in the background
CASE STUDY
Antipodes
Antipodes®' global growth is supported by 2degrees, which enhances its real-time communications and boosts productivity.
More→
Image of two workers on a construction site
CASE STUDY
Bayonne Construction
Bayonne Construction switched to 2degrees for seamless connectivity, better support, and cost savings.
More→
Image of a worker on a tablet wearing a hard hat and a high visibility jacket
CASE STUDY
Carus
Carus relies on 2degrees' flexible broadband and mobile solutions to power its growth, supporting operations across six offices and field staff nationwide.
More→
Photo of students leaving a university building and walking down stairs
CASE STUDY
The University of Waikato
Kevin Adamson from the University of Waikato found that switching to 2degrees reduced mobile costs by 48%, enhanced service flexibility, and strengthened their partnership.
More→
Black and white photo of founder Dion Nash and his father
CASE STUDY
Triumph & Disaster
A fast-growing New Zealand men’s skincare brand has transitioned to a mobile and cloud-based system with 2degrees’ support, crucial for their global expansion.
More→
Image of a woman on her mobile phone getting onto a bus
CASE STUDY
Snapper Services
Discover how Snapper Services enhanced their ticketing operations with 2degrees, achieving real-time data management, improved efficiency, and support for global expansion.
More→
Image of workers on a roof walking alongside solar panels
CASE STUDY
FletcherTech
In today’s world, reliable connectivity is crucial. Starlink’s satellite technology provides wide coverage, scalability, and flexibility, keeping your business connected anywhere.
More→
Image of a woman sitting and looking out a window with a cup of tea
CASE STUDY
Mike Greer Homes
Mike Greer Homes is boosting its operations with 2degrees' WiFi Calling, improving communication in areas with limited mobile coverage.
More→
Image of NZ Breakers playing basketball
CASE STUDY
NZ Breakers
The NZ Breakers’ partnership with 2degrees ensures seamless connectivity, from Aussie roaming to high-quality WiFi, keeping the team connected and focused.
More→
Image of two cleaners cleaning an office space
CASE STUDY
OCS
OCS’s partnership with 2degrees has significantly enhanced their communication technology and efficiency, resulting in improved productivity and a strong, collaborative relationship.
More→
Image of a water management plant
CASE STUDY
Outpost Central
A leading water management tech company partners with 2degrees for seamless connectivity, powering innovative remote monitoring systems throughout New Zealand and beyond.
More→
Tower
CASE STUDY
eStar
Since 2009, we’ve provided eStar with a reliable Managed Network, supporting their growth with flexible solutions and high-bandwidth internet.
More→
Photo of the owners of Waghorn Builders
CASE STUDY
Waghorn Builders
Waghorn Builders values 2degrees for its reliable network, flexibility, and exceptional customer service, helping them manage their growing business efficiently.
More→
Group photo of Wellington Boys’ and Girls’ Institute students and staff
CASE STUDY
Wellington Boys & Girls Institute
The Wellington Boys' and Girls' Institute (BGI) aims to support and develop young people and their families, with 2degrees' mobile and broadband networks helping keep them connected.
More→
Photo of medical professionals smiling and interacting
CASE STUDY
Nationwide Mobile as a Service for NZHG
Fully managed Mobile as a Service solution across the entire NZHG employee population.
More→
Image of a house
CASE STUDY
FMG's Rapid Growth Drives Shift to Managed Service
See why fast-growing FMG is embracing a strategic partnership with 2degrees for specialised business insights and managed services.
More→
/business/contact-us

Contact us

Need help? Grab a hand from one of our Customer Care Specialists.
/store-locator

Find a store

There are loads of 2degrees store location across New Zealand. Chances are there's one just around the corner
/help

Online help

Find answers to common questions about mobile, broadband and other services.
/network-status

Network status

Find out the latest about the mobile and broadband network.