Group photo of Wellington Boys’ and Girls’ Institute students and staff

CASE STUDY

Wellington Boys’ and Girls’ Institute

Developing positive, productive young people and providing support to their families is the Wellington Boys' and Girls' Institute's (BGI's) core mission, and keeping them connected to achieve this are the 2degrees' mobile and broadband networks.

Industry: Education
Problem: Needed reliable, affordable, personalised communication
Solution: Affordable, reliable, personalised communication solutions.
Outcome: Improved connectivity, savings, operational efficiency

BGI Director of Youth and Community Projects, Ross Davis says the not-for-profit organisation has a very long and proud tradition of helping young people build strong, core life skills and communication is fundamental to achieving that.

"We work closely with young people and their families, building strong partnerships to help them realise their dreams and improve their overall wellbeing. At the core of our efforts is open and effective communication, which we believe is the key to understanding and supporting their unique needs. 2degrees plays a crucial role in this by equipping us with the essential tools to stay connected, fostering meaningful engagement as we accompany these young individuals and their families through every step of their journey. Whether we're offering guidance, celebrating milestones, or navigating challenges, our ability to stay in touch is vital to making a lasting positive impact."

WELLINGTON BOYS’ AND GIRLS’ INSTITUTE
"We like the fact that 2degrees has strong New Zealand origins, is part owned by Māori companies and they have completely changed the telco market by providing choice and competition.”
Photo of Ross Davis
Ross Davis
BGI Director of Youth and Community Projects

Tell us about what plans you've got with 2degrees?

With a dedicated team of 16 full-time and part-time staff, BGI relies on a combination of 2degrees mobile and broadband services to deliver the crucial support that is at the heart of their work with young people and families. The mobile network enables staff to stay connected while out in the field, while broadband keeps the organisation running smoothly in the office, ensuring seamless communication across all activities.

Ross Davis, BGI’s Director of Youth and Community Projects, explains that while their initial switch to 2degrees was motivated by the significant cost savings, the partnership has since grown to offer much more than financial benefits. Over time, the relationship has evolved into a collaboration that enhances the overall efficiency and impact of BGI’s operations, providing not only affordable services but also reliable coverage and personalised support tailored to their unique needs.

Tell us more about this partnership?

"We initially moved our mobiles to 2degrees and found that we saved over $1,000 per year which is really significant for a community organisation like ours as it means we can spend that on making more of a difference to our families. Every dollar counts when it comes to our operations so we are very mindful of getting the best value services we can for our money. 2degrees fits that bill and we have never looked back since we switched providers," he says.

Davis says 2degrees provides the backbone for all of its communications.

"We're working with youth and their families everyday – both in the office and out in the field – so communication is fundamental to the success of our organisation. Our team use 2degrees broadband for their day-to-day activities while in the office and they also use 2degrees mobile when they are out in the field providing support to families."

Photo of a Maori family with a mother, father and two daughters

How have you found the service from 2degrees?

"We’ve had only positive experiences with 2degrees. They don’t treat us like just another customer; instead, they work closely with us to offer the best deals and personalised service that suits our needs. Their coverage is excellent, and we’ve noticed it often outperforms other networks, especially during camps and fieldwork.

Beyond the service, we appreciate 2degrees’ strong New Zealand origins and Māori ownership, which resonates with our organisation’s values and heritage. They’ve truly changed the telco market by providing more choice and competition, and we’re proud to partner with them for their great deals, reliable coverage, and outstanding customer support."

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