Photo of a nurse assisting an elderly gentleman

CASE STUDY

New Zealand Health Group

Fully managed Mobile as a Service solution across the entire NZHG employee population.

New Zealand Health Group logo on a blue background

Industry: Health

Problem: Managing 6000+ devices

Solution: Mobile as a Service (MaaS)
Outcome: Reduced IT workload, cost savings

As Peter Radich led the development of a mobile application to automates work for thousands of New Health Group frontline staff, he knew keeping the hardware running threatened a tsunami of work for the IT department.

2degrees proposed a fully managed Mobile as a Service solution across the entire NZHG employee population.

Not only would this immediately alleviate the NZHG IT team from any hardware-related issues (which includes issuing individuals across the country with a device, allocating airtime and data, identifying and resolving any problems with the handset, and issuing new handsets as and when required, including complete fleet updates), but also standardise the devices.

NZHG
“We don’t want to manage calls from more than 7,000 people when they have a broken phone. We’re best at doing our systems and applications. What 2degrees proposed has every phone accounted for, secure and locked down, and everything encrypted – which is essential when dealing with health records.”
Photo of Peter Radich
Peter Radich
Chief Digital Officer, New Zealand Health Group

What benefits have they seen?

Smartphones are standardised
Support is eased with a single handset brand and model dominating the NZHG mobile device fleet. This reduces the cost of support, improves reliability and time to repair, and eases replacement when necessary.

Elimination of support overhead
The NZGH IT department no longer deals with the considerable logistics and support requirements emerging from more than 7,000 handsets in the field. This sharpens focus on value-adding activities, particularly around the crucial NZHG app used by its people to manage their workday.

Predictable costs
With an up-front fee agreed for support, NZHG has a stable budget with no surprises.

Hassle-free, reliable device fleet
With Mobile as a Service, every employee has a quality, reliable smartphone in their hands at all times. Repairs and replacements are handled rapidly, minimising business disruption and contributing to effective patient/customer service.

Reduced telecommunications spend
No-fee on-net calling combines with generous data and free calling allocations for a significant reduction in operational cost.

Photo of medical professionals smiling and interacting

Results

“We got started with this option back in 2020 and it has proven highly effective. It’s even delivered some unexpected benefits, including a substantial reduction in spend on telecommunications costs thanks to the allocations, rollover data provided by 2degrees, and the fact that on-net calling incurs no charges,”

NZHG’s people are empowered to deliver care to the people we support, where and when it matters most. “Our organisation is about delivering our care services for the people we support and making their lives better. With 2degrees handling the handsets, data and minutes, every one of our people can do their job better, faster and more efficiently. We’ve seen increased uptake of the app – a key metric – and because of that, we have a better-managed workforce, with better data coming back. 2degrees has given us a very flexible, very comprehensive, and very secure solution.”

Request more information about 2degrees MaaS. 0800 022 002
Please enter your details below and one of our product experts will be in touch with you shortly.

New Zealand success stories

Image of a bridge over a river
CASE STUDY
Clutha District Council
In 2016, Clutha District Council upgraded to a modern IT platform with 2degrees, enhancing operations and future growth.
More→
Image of a Canterbury landscape
CASE STUDY
Environment Canterbury
Environment Canterbury relies on 2degrees for network services across 20 sites, aiding 500+ staff and expanding to 15 monitoring stations.
More→
Photo of Highlanders playing rugby
CASE STUDY
Highlanders Rugby
Since 2017, the Highlanders Rugby team has relied on 2degrees for fast broadband and reliable mobile coverage.
More→
Image of students sitting on stairs outside
CASE STUDY
Manukau Institute of Technology
MIT benefits from a cost-effective, efficient tech solution through its successful partnership with 2degrees.
More→
Link to Agilyx case study
CASE STUDY
Agilyx
Agilyx chose 2degrees for its New Zealand operations due to superior service, flexibility, and reliable communication.
More→
Image of a lady smiling at her mobile phone outside with trees in the background
CASE STUDY
Antipodes
Antipodes®' global growth is supported by 2degrees, which enhances its real-time communications and boosts productivity.
More→
Image of two workers on a construction site
CASE STUDY
Bayonne Construction
Bayonne Construction switched to 2degrees for seamless connectivity, better support, and cost savings.
More→
Image of a worker on a tablet wearing a hard hat and a high visibility jacket
CASE STUDY
Carus
Carus relies on 2degrees' flexible broadband and mobile solutions to power its growth, supporting operations across six offices and field staff nationwide.
More→
Photo of students leaving a university building and walking down stairs
CASE STUDY
The University of Waikato
Kevin Adamson from the University of Waikato found that switching to 2degrees reduced mobile costs by 48%, enhanced service flexibility, and strengthened their partnership.
More→
Black and white photo of founder Dion Nash and his father
CASE STUDY
Triumph & Disaster
A fast-growing New Zealand men’s skincare brand has transitioned to a mobile and cloud-based system with 2degrees’ support, crucial for their global expansion.
More→
Image of a woman on her mobile phone getting onto a bus
CASE STUDY
Snapper Services
Discover how Snapper Services enhanced their ticketing operations with 2degrees, achieving real-time data management, improved efficiency, and support for global expansion.
More→
Image of workers on a roof walking alongside solar panels
CASE STUDY
FletcherTech
In today’s world, reliable connectivity is crucial. Starlink’s satellite technology provides wide coverage, scalability, and flexibility, keeping your business connected anywhere.
More→
Image of a woman sitting and looking out a window with a cup of tea
CASE STUDY
Mike Greer Homes
Mike Greer Homes is boosting its operations with 2degrees' WiFi Calling, improving communication in areas with limited mobile coverage.
More→
Image of NZ Breakers playing basketball
CASE STUDY
NZ Breakers
The NZ Breakers’ partnership with 2degrees ensures seamless connectivity, from Aussie roaming to high-quality WiFi, keeping the team connected and focused.
More→
Image of two cleaners cleaning an office space
CASE STUDY
OCS
OCS’s partnership with 2degrees has significantly enhanced their communication technology and efficiency, resulting in improved productivity and a strong, collaborative relationship.
More→
Image of a water management plant
CASE STUDY
Outpost Central
A leading water management tech company partners with 2degrees for seamless connectivity, powering innovative remote monitoring systems throughout New Zealand and beyond.
More→
Tower
CASE STUDY
eStar
Since 2009, we’ve provided eStar with a reliable Managed Network, supporting their growth with flexible solutions and high-bandwidth internet.
More→
Photo of the owners of Waghorn Builders
CASE STUDY
Waghorn Builders
Waghorn Builders values 2degrees for its reliable network, flexibility, and exceptional customer service, helping them manage their growing business efficiently.
More→
Group photo of Wellington Boys’ and Girls’ Institute students and staff
CASE STUDY
Wellington Boys & Girls Institute
The Wellington Boys' and Girls' Institute (BGI) aims to support and develop young people and their families, with 2degrees' mobile and broadband networks helping keep them connected.
More→
Photo of medical professionals smiling and interacting
CASE STUDY
Nationwide Mobile as a Service for NZHG
Fully managed Mobile as a Service solution across the entire NZHG employee population.
More→
Image of a house
CASE STUDY
FMG's Rapid Growth Drives Shift to Managed Service
See why fast-growing FMG is embracing a strategic partnership with 2degrees for specialised business insights and managed services.
More→
/business/contact-us

Contact us

Need help? Grab a hand from one of our Customer Care Specialists.
/store-locator

Find a store

There are loads of 2degrees store location across New Zealand. Chances are there's one just around the corner
/help

Online help

Find answers to common questions about mobile, broadband and other services.
/network-status

Network status

Find out the latest about the mobile and broadband network.