Goodbye to short call codes (USSD)
What’s happening?
As technology advances and we upgrade our systems, short call codes like *100#, that you use for checking your balance, redeeming a Prepay voucher, or managing Spend Control are being discontinued.
What does this mean for me?
From 12 May 2025, you’ll no longer be able to use short call codes to do things like check your balance or plan information, redeem Prepay vouchers, or manage Spend Control.
What can I use instead of short call codes?
Don’t worry, short call codes may be going but there are other easy ways to stay on top of your mobile plan. Check them out below.
Ways to check your balance
• Text ‘BAL’ to 233. There’s no charge to check your balance.
• Jump online to My 2degrees (your online account) or the 2degrees app.
Ways to redeem your Prepay top up voucher
• Text your voucher recharge number to 201.
• Head to the 2degrees app, click on ‘Top Up’ and select ‘Voucher’ as the Payment Method. Then enter the voucher recharge number.
Managing your mobile account
Access and manage your mobile account for free 24/7 via My 2degrees or the 2degrees app. You can check your balance, top up, pay your bill, set up Spend Control and more.
For more about using My 2degrees or the 2degrees app, check out our handy guides:
