Terms and Conditions

  • #2dshareathon Terms and Conditions

    Last updated: 28 October 2020

    1. These terms and conditions apply to the “#2dshareathon” competition (the Competition) conducted by Two Degrees Mobile Limited, 47 George Street, Auckland 1023, New Zealand (2degrees) between 13 June 2016 and 8 July 2016 (Promotional Period).
    2. To be eligible for the Competition, you must:
      1. Be a NZ resident;
      2. Enter the Competition during the Promotional Period;  and
      3. If you are 2degrees customer, be a Prepay, Pay Monthly or Business customer (a 2degrees Customer).
    3. By entering the Competition you agree that 2degrees may collect, hold and use your personal information in order to conduct the Competition.
    4. Data charges may apply for participants sharing photos who are not on the 2degrees network.
    5. Employees or contractors of 2degrees or its related entities may enter the Competiton but are not eligible to win a relevant Huawei P9 (Prizes).

     

    Promotional Period and themes

    1. The  Promotional Period is made up of four weeks. Each week is assigned a theme and requires you to share a photo for the purposes of the Competition (Photo).
    2. Week one runs from Monday, 13 June 2016 until 10:00am Friday 17 June 2016 (Week One).  Week two runs from the afternoon of Monday, 20 June 2016 until 10:00am Friday 24 June 2016 (Week Two). Week three runs from the afternoon of Monday, 27 June 2016 until 10:00am Friday 1 July 2016 (Week Three).  Week four runs from the afternoon of Monday, 4 July 2016 until 10:00am Friday 8 July 2016 (Week Four) (collectively Promotional Week) .

     

    The photo

    1. You acknowledge that you have, and will continue to have, all the necessary consents, permissions, licences and rights to use the Photo.  
    2. You grant to 2degrees a fully paid up, non-exclusive, perpetual and irrevocable licence to use, copy, modify, adapt, distribute the Photo.

     

    Allocation of Prizes

    1. 2degrees, in its sole discretion, will nominate a judge to select a winner for each Promotional Week. Prizes will be awarded to the 2degrees mobile phone account used to enter the Competition (Prize Winner). The nominated judge will select the Prize Winner in their sole discretion.
    2. There will be one Prize Winner for each Promotional Week.
    3. 2degrees is not liable to you for any photos that fail to tag.    
    4. Prizes are not transferable or exchangeable, and cannot be taken as cash.
    5. 2degrees will notify Prize Winners by phone.  If three reasonable attempts to contact a Prize Winner have been made within 24 hours of the judges’ decision and a Prize Winner is still unavailable, 2degrees reserves the right to choose another valid entry as a Prize Winner.
    6. As a Prize Winner, you consent to 2degrees using your personal information, performance and Photo in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to you. For more information, see the 2degrees Privacy Policy.
    7. If a Prize Winner is under the age of 18, the Prize must be redeemed by the parent or guardian of that Prize Winner.
    8. The Prize Winner must provide 2degrees with valid New Zealand postal address account to which the Prize will be delivered.  2degrees is not responsible or liable for any incorrect details provided by the Prize Winner.

     

    General

    1. If, for any reason, 2degrees reasonably suspects that an individual has tampered with, intervened in an unauthorised or fraudulent manner, or for any other reason which may interfere or affect the administration, security, fairness, integrity or proper conduct of the Competition, 2degrees reserves the right, in its sole discretion, to disqualify any participant, take any action that may be available or to cancel, terminate, modify or suspend the Competition.  
    2. 2degrees’ decisions on all matters regarding the Competition are final and no correspondence will be entered into.  2degrees reserves the right, acting reasonably, to extend, change, or terminate all or part of this Competition at any time without notice.
    3. 2degrees assumes no responsibility for, and entrants release 2degrees from, any loss, claim, damage, or injury to person or property as a result of the entrant’s participation in the Competition or the conduct of this promotion generally, except for any liability that cannot be excluded by law.
    4. Each participant is deemed to accept these terms and conditions at the time of entering the Competition. 
  • $19 Combo Packs Terms & Conditions

    Last updated: 05 November 2020

    1. These specific terms and conditions apply in addition to the Prepay Terms and Conditions.
    2. The rates and conditions below apply when you use your Mobile Phone (or other device) in New Zealand and have purchased the applicable Combo Pack.
    3. All rates are inclusive of GST.
    4. The following Combo Packs are only available to customers on Prepay Standard:

    Combo Pack

    Cost
    (incl. GST)

    Standard Included Benefits

    Validity
    Period

    (from date of purchase)

    Recurring

    Value Pack Conditions

    $19 Text Combo Pack

    $19

    • 50 NZ voice minutes;
    • Unlimited Text* to any NZ network;
    • 500MB of NZ Data; and
    • Free calling to 2degrees mobiles.

    One month

    Yes

    • Voice minutes only valid for voice calls to any standard landline or mobile in New Zealand and to voicemail.
    • One minute will be deducted from your available minutes for each call to voicemail.
    • If you consume all of your voice minutes while you are on a call, you will be charged the prevailing per minute rate for the remainder of the call and for any subsequent calls (44c to any-network, or 22c to 2degrees mobiles or landlines if you have topped up in the last 30 days and 20c to voicemail).

    $19 Data Combo Pack

    $19

    • 30 NZ voice minutes;
    • 300 texts to any NZ network;
    • 600MB of NZ Data; and
    • Free calling to 2degrees mobiles.

    One month

    Yes

    $19 Chat Combo Pack

    $19

    • 100 NZ voice minutes
    • 300 texts to any NZ network;
    • 50MB of NZ Data; and
    • Free calling to 2degrees mobiles.

    One month

    Yes

    * Fair Use Policy applies. See below for conditions.

    1. You may only purchase a Combo Pack if you are a 2degrees Customer on a Prepay Standard Pricing Plan. Combo Packs are not available on Prepay Plus Pricing Plan or on any Plan made available by 2degrees on Pay Monthly or Business Accounts. Terms and conditions relating to the $19 Carryover Minute Combo (only available on Prepay Plus) are available here.
    2. Any data included in a Combo Pack can be used with a 2degrees USB Modem, your mobile phone or other mobile device
    3. You may purchase as many $19 Combo Packs as you require at any one time. If you purchase more than one $19 Combo Pack, the $19 Combo Pack that expires first will be used first. Only your most recently purchased $19 Combo Pack will auto-renew.
    4. Your Combo Pack will automatically renew at the end of its Validity Period as set out in paragraph 4 above (Combo Renewal Date) (e.g., if you purchase your Combo Pack on 5 January, your Combo Pack will automatically renew on 5 February). Your Combo Pack will automatically renew only if there is sufficient Re-charge Credit on your Prepay Account at the time of renewal.
    5. If you do not have enough Re-charge Credit on your Prepay Account to pay for your recurring Combo Pack on the Combo Renewal Date, the Combo Pack will not renew and will go on hold for 14 days from the Combo Renewal Date.
    6. If you top up your Prepay Account with sufficient Re-charge Credit while your Combo Pack is on hold, the Combo Pack will automatically renew and future renewals will occur on the date of this top-up. This is your new Combo Renewal Date. If you do not top up your Prepay Account within the 14 days your Combo Pack will be cancelled and you will need to purchase a new Combo Pack if you wish to have it again.
    7. You can stop your Combo Pack from recurring any time prior to your Combo Renewal Date or while the Combo Pack is on hold.
    8. We will do our best to send you a text before your Combo Renewal Date to remind you to top-up and will also do our best to send you a text if your Combo Pack does not renew for any reason. We won’t be liable to you if you do not receive this text. 

    Combo Pack Benefits

    1. Minutes included in the Combo Pack are valid for voice calls to any standard landline or mobile in New Zealand and calls to voicemail. The minutes exclude calls to premium rate numbers (for example 0900 or 018).
    2. All voice calls are rounded up to the next whole minute.
    3. One minute will be deducted from your available minutes for each call to voicemail. This will still apply if you elect to stop the Combo Pack before the end of the Validity Period, as long as you have unused or unexpired minutes remaining. However, if you have consumed your Combo Pack minute entitlement, you will be charged 20 cent per call to voicemail.
    4. Combo Pack minutes, texts and data expire at the end of the Validity Period (being one calendar month from the date of purchase). Any minutes, text or data not used within the Validity Period will be lost.
    5. If you consume all of your minutes, texts or data included in your Combo Pack before the end of the Validity Period, you will be charged our prevailing standard per minute/text/MB rate for any subsequent calls, texts and data usage. Please see our Prepay Standard Rates Terms and Conditions for more information.
    6. If you consume all of your minutes or data included in your Combo Pack minutes while you are on a call or in a data session, you will be charged our prevailing standard per minute/per MB rate for the remainder of the call/data session. Please see our Prepay Standard Rates Terms and Conditions for more information.
    7. The Combo Pack does not affect your Top Up & Get Rewards. Your oldest text, voice and data benefits (whether Top Up & Get Rewards or other Value Pack entitlements) will be used first (ie if you purchase a Text Combo Pack and then purchase a Data Combo Pack, your minutes and texts from your Text Combo Pack will be used first).
    8. If you use all your voice, text and data entitlements under the Combo Pack prior to the end of the Validity Period, you may purchase other 2degrees Value Packs (including other Combo Packs), but you may not purchase that same Combo Pack as the one you have used until the end of your Validity Period.

    Unlimited Text

    1. Unlimited Text is only available with a $19 Text Combo Pack.
    2. On the purchase date and each renewal of your $19 Text Combo Pack you will be allocated all national Text messages at 0 cent per text to any standard mobile in New Zealand (“Unlimited Text”).
    3. Unlimited Text cannot be used for MMS, or texts to premium rate numbers.
    4. Our Fair Use Policy applies to Unlimited Text. For the avoidance of doubt Unlimited Text is only available for national person to person use consistent with our estimate of reasonable use of this service (referencing standard and/or estimated customer profiles). We may take action if we consider your use to be in breach of the Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy, which forms part of the Prepay Terms and Conditions and is published by us at 2degreesmobile.co.nz/fairusepolicy.

    Free Calling to 2degrees Mobiles

    1. You will receive free calling to standard 2degrees mobiles with your $19 Combo Pack. Our Fair Use Policy applies to Free Calling to 2degrees Mobiles.
    2. Your $19 Combo Pack must be active for you to receive Free Calling to 2degrees Mobiles.
    3. The minutes available to you under the Free Calling to 2degrees Mobiles entitlement will not appear on Your 2degrees or on the 2degrees Mobile Application.

    Transferring between Prepay Pricing Plans

    1. Subject to clause 29, if you are transferring from the Prepay Standard Pricing Plan to the Prepay Plus Pricing Plan, or such other Pricing Plan made available by 2degrees from time to time, your Combo Pack will be cancelled and will not renew at the end of its Validity Period. Irrespective of your transfer to Prepay Plus, any unused minutes, texts and data (as applicable) under your Combo Pack will expire at the end of the Validity Period of the applicable Combo Pack.
    2. If you have an active $19 Text Combo Pack and you are transferring from the Prepay Standard Pricing Plan to the Prepay Plus Pricing Plan, then provided that you have sufficient Re-charge Credit on your Prepay Account, your $19 Text Combo Pack will on its next Combo Renewal Date be automatically transferred into a Carryover Minute Combo. Any unused minutes, data and texts (as applicable) under your $19 Text Combo Pack will expire at the end of the Validity Period of your $19 Text Combo Pack, and thereafter you will be allocated the minutes, data and text benefits under a Carryover Minute Combo. For more information see the Carryover Minute Combo Terms and Conditions. For the avoidance of doubt, if your $19 Text Combo Pack is on hold in accordance with clause 10 and you are transferring to the Prepay Plus Pricing Plan, then on the date of transfer your on hold $19 Text Combo Pack will be cancelled.

    Transferring to a Pay Monthly or Business Account

    1. If you are transferring from a Prepay Account to a Plan or other Service offered by 2degrees on a Pay Monthly or Business Account, your Combo Pack will be cancelled and will not renew at the end of its Validity Period. Any unused minutes, text and data under your Combo Pack will be lost on the date you are successfully transferred to the Pay Monthly or Business Account.
  • $19 Combo Promotion Terms and Conditions

    Last updated: 28 October 2020

    1. These terms and conditions apply to the $19 Combo promotion (Promotion) conducted by Two Degrees Mobile Limited (2degrees).
    2. The Promotion begins at 00:01am, 16 February 2014 and ends midnight on 4 September 2016 (the Promotion Period).
    3. Subject to clause 4, the Promotion is open to a 2degrees Prepay Plus or Prepay Standard customer (a Promotion Participant) who during the Promotion Period:
      1. Purchases a 2degrees eligible handset (2degrees Handset) from the 2degrees online store or any 2degrees retailer; and
      2. Either:
        • Enters the Promotion voucher code received with the purchased 2degrees Handset (Code) into the designated 2degrees Promotion web page (Promotion Page); or
        • Texts the Code to the designated 2degrees promotion number (Promotion Number).
    4. This Promotion is not open to any Pay Monthly 2degrees customer, or to employees of 2degrees.
    5. When a Promotion Participant successfully redeems their valid Code in accordance with clause 3, they will be entitled to receive:
      1. For Prepay Plus Customers, a $19 Carryover Combo; or
      2. For Prepay Standard Customers, a $19 Text Combo (each a Combo); or
      3. If the Promotion Participant has already subscribed to a Combo, they will instead receive $19 credit allocated to their 2degrees Prepay account (Credit).
    6. Allocation of Credit or a Combo in accordance with clause 5 above will occur on the date the Combo or Credit is successfully redeemed in accordance with clause 3.
    7. Combo is valid 1 month, and auto-renews monthly at the full price of $19, if you have enough credit.
    8. Credit is valid for 365 days from the date of allocation.
    9. $19 Carryover Combo is subject to the Carryover Combo Terms and Conditions, $19 Text Combo is subject to the $19 Combo Packs Terms and Conditions, and use of the Combo or Credit is subject to the general terms and conditions for use of 2degrees mobile telecommunications services available on 2degrees’ website at www.2degreesmobile.co.nz.
    10. Each Promotion Participant may enter a Code into the Promotion Page only once to receive the Combo or Credit.
    11. Combo or Credit must be redeemed by entering a valid Code into the Promotion Page by midnight 4 September 2016.
    12. It is the Promotion Participant’s responsibility to enter a valid Code correctly. 2degrees takes no responsibility for Promotion Participant not receiving the Minutes as a result of incorrectly entering their Code.
    13. Combo or Credit is not transferable or exchangeable, and cannot be taken as cash.
    14. 2degrees is not liable to any Promotion Participant for any delays with respect to applying the Combo or Credit to their 2degrees Account within any specified time frames. 2degrees is also not liable to you if you don’t receive any specified notification regarding your Combo or Credit prize.

    15. 2degrees takes no responsibility for lost, late or misdirected entries and prizes. Entries are deemed to be received at the time the Code is inputted in the Promotion Page.
    16. 2degrees assumes no responsibility for, and entrants release 2degrees from, any loss, claim, damage, or injury to person or property as a result of the Promotion Participant’s entry into this Promotion or the conduct of this Promotion generally, except for any liability that cannot be excluded by law.
    17. 2degrees’ decisions on all matters regarding the Promotion are final and no correspondence will be entered into. 2degrees reserves the right to extend, change, or terminate this Promotion at any time.
    18. Each Promotion Participant is deemed to accept these terms and conditions at the time of purchasing their 2degrees Handset during the Promotion Period.
  • $29/$49 Carryover Combo Terms and Conditions

    Last updated: 28 October 2020

     

    1. These specific terms and conditions apply from 13 November 2017 when you purchase our $29 or $49 Carryover Combos in addition to the Prepay Terms and Conditions. Capitalised terms not defined in these terms and conditions have the meaning described in the Prepay Terms and Conditions.
    2. The rates and conditions below apply when you use your Mobile Phone (or other device) in New Zealand only and have subscribed to a Carryover Combo.
    3. Purchase one of the Carryover Combos in the table below for $29 or $49 a month (incl. GST) (Pack Price) and get:

    Pack Attributes

    $29 Carryover Combo

    $49 Carryover Combo

     

     

    Cost per month (incl GST)

    $29

    $49

    NZ Carryover Data

    2.5GB

    10GB

    Call minutes (to NZ & Aussie**)

    200

    200

    Texts (to NZ & Aussie**)

    Unlimited*

    Unlimited*

    Voicemail uses minutes allocation

    Yes

    Yes

    Free On-net calling (to 2degrees mobiles)*

    Unlimited*

    Unlimited*

    Validity Period

    1 Month

    1 Month

    Auto-Renews

    Yes

    Yes

     

    *Fair Use Policy applies. **Aussie excludes Norfolk Is.

    1. Carryover Combos can only be purchased on Prepay. Carryover Combos are not available for purchase on any Plan made available by 2degrees on a Pay Monthly or Business Account.
    2. Carryover Combos are valid for 1 month from the date of purchase (Validity Period) and will automatically renew each month thereafter (Renewal Date) if there is sufficient Re-charge Credit on your Prepay Account at the time of renewal (e.g. if you purchased your Carryover Combo on 5 January, it will automatically renew on 5 February and on the 5th day of each month thereafter).
    3. If you do not have enough Re-charge Credit on your Prepay Account to pay for the renewal of your Carryover Combo on its Renewal Date, the Carryover Combo will not renew and will go on hold for 14 days from the Renewal Date.
    4. If you top up your Prepay Account with sufficient Re-charge Credit while your Carryover Combo is on hold, the Carryover Combo will automatically renew and future renewals will continue to occur on the date you topped up. This becomes your new Renewal Date. If you do not top up your Prepay Account within the 14 days your Carryover Combo will be cancelled and you will need to purchase a new Carryover Combo if you wish to have it again.
    5. You can stop your Carryover Combo from renewing any time prior to its Renewal Date or while the Carryover Combo is on hold.
    6. We will do our best to send you a text before your Renewal Date to remind you to top-up and will also do our best to send you a text if your Carryover Combo does not renew for any reason. We won’t be liable to you if you do not receive this text.
    7. Unless otherwise stated in these terms and conditions, if your Carryover Combo is cancelled in accordance with clause 7 or clause 8, you will lose all unused minutes and data (including any accrued Carryover Minutes or Carryover Data) and texts at the end of the Carryover Combo’s Validity Period.
    8. You may purchase as many Carryover Combos as you require at any one time. If you purchase more than one Carryover Combo, the Carryover Combo that expires first will be used first. Only your most recent Carryover Combo will renew on its Renewal Date.  

    NZ Carryover Data

    1. Carryover Data can only be used in New Zealand.
    2. Provided that you have an active Carryover Combo on your Prepay Account, any Carryover Data that you do not use during the Validity Period of your Carryover Combo will be carried over to the next month on your Carryover Combo’s Renewal Date. Unused Carryover Data can be accrued for up to 12 months and will expire on the day prior to the anniversary of the date when it was first allocated (Carryover Period), provided that during the Carryover Period you have an active Carryover Combo on your Prepay Account at all times.
    3. If you cancel your Carryover Combo or your Carryover Combo does not renew, then you will lose any accrued Carryover Data available on your Prepay Account at the end of the Carryover Combo’s Validity Period. If your Carryover Combo is on hold in accordance with clause 6, you will not be able to use any accrued Carryover Data under your Prepay Account until that Carryover Combo is successfully renewed during the hold period.
    4. Carryover Data that has carried over from the previous month (if any) will always be used before any new allocation of Carryover Data.
    5. If you consume all your Carryover Data during the Validity Period of your Carryover Combo, you will be charged the out of bundle standard rate per MB in accordance with our Prepay Rates Terms and Conditions until your Carryover Combo renews.
    6. Data usage per session may be rounded up to the nearest 46.08KB increment. Minimum data usage per session of up to 184.32KB applies.

    Free Calling to 2degrees Mobiles

    1. If you have an active Carryover Combo you will receive free calling to standard 2degrees mobiles with your Carryover Combo. Our Fair Use Policy applies to Free Calling to 2degrees Mobiles.

     

    Carryover Minutes

    1. Carryover Minutes are only valid for voice calls to any standard landline or mobile in New Zealand and Australia. Calls to Norfolk Island, premium rate numbers and satellite phones are excluded.
    2. Provided that you have an active Carryover Combo on your Prepay Account, any Carryover Minutes that you do not use during the Validity Period of your Carryover Pack will be carried over to the next month on your Carryover Pack’s Renewal Date. Unused Carryover Minutes can be accrued for up to 12 months and will expire on the day prior to the anniversary of the date when they were first allocated (the Carryover Period), provided that during the Carryover Period you have one type of Carryover Pack active on your Prepay Account at all times.
    3. If you cancel your Carryover Combo or your Carryover Combo does not renew, and you have no other active Carryover Combo on your Prepay Account, then you will lose any accrued Carryover Minutes available on your Prepay Account at the end of the Carryover Pack’s Validity Period. If your only remaining Carryover Combo is on hold in accordance with clause 6, you will not be able to use any accrued Carryover Minutes under your Prepay Account until that Carryover Combo is successfully renewed or you purchase another Carryover Combo during the hold period.
    4. Carryover Minutes that have carried over from the previous month (if any) will always be used before any new allocation of Carryover Minutes.
    1. If you consume all your Carryover Minutes while you are on a call (and all other minute benefits available to you under your Prepay Account), you will be charged the standard rates for any subsequent calls in accordance with our Prepay Rates Terms and Conditions.
    2. All calls are rounded up to the next whole minute.
    3. Each time you make a call to voicemail one minute will be deducted from your available Carryover Minutes. Where you elect to stop your Carryover Combo before the end of its Validity Period, your unused Carryover Minutes remaining will be used towards making calls to voicemail, and thereafter you will be charged 20 cents per call to voicemail.

    Unlimited Text

    1. You will receive Unlimited Texts to any standard New Zealand and Australia mobile number with your purchase of a Carryover Combo and each Renewal Date of your Carryover Combo (subject to the successful payment by you of the Combo Price). Australia excludes Norfolk Island.
    2. Unlimited Text cannot be used for MMS or texts to premium rate numbers.
    3. Our Fair Use Policy applies to Unlimited Text. For the avoidance of doubt Unlimited Text is only available for person to person use consistent with our estimate of reasonable use of this service (referencing standard and/or estimated customer profiles). We may take action if we consider your use to be in breach of the Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy, which forms part of the Prepay Terms and Conditions and is published by us at www.2degreesmobile.co.nz/fairusepolicy.

     

     

    Transferring to a Pay Monthly or Business Account

    1. If you are transferring from a Prepay Account to a Plan or other Service offered by 2degrees on a Pay Monthly or Business Account from time to time, your Carryover Combo will not be transferred and will be cancelled. On the date of transfer:

    (a) you will immediately lose your text entitlement; and

    (b) your current and accrued Carryover Minutes and Carryover Data will be transferred to your Plan and if not used will carry over for up to 12 months, expiring on the day prior to the anniversary date of when they were first allocated.

    1. Accrued Carryover Minutes and Carryover Data associated with your Plan will always be used before any new allocated Plan minute or data entitlement.

     

  • $400 off iPhone 11, 11 Pro or 11 in Interest Free with $55+ Pay monthly Plan

    Last updated: 25 September 2020

    1. These terms and conditions (in conjunction with the Pay Monthly Terms and Conditions and Interest Free Terms and Conditions and any other applicable terms and conditions) apply to Two Degrees Mobile Limited’s (2degrees) $400 off iPhone 11, 11 Pro and 11 Pro Max (Discount) on Interest Free with a new 2degrees $55+ Pay Monthly Plan (Promotion).
    2. The Promotion period commences 12:00am 14 September 2020 and ends at 11:59pm 30 September 2020 or while stocks last (Promotion Period).
    3. To be eligible for the Discount you must:
      1. have joined 2degrees on a $55 or above consumer Pay Monthly Plan (Eligible Plan) during the Promotional Period at either a 2degrees store, 2degrees’ online store or telesales; and
      2. remain on an Eligible Plan for 12 consecutive months from the date you signed up to your Eligible Plan.
    4. Business Customers: Are not eligible for this promotion.
    5. If you cancel or downgrade your plan from an Eligible Plan ($55, $70 or $85) within 12 months, you will be charged up to $400 on your next bill.
    6. The Promotion is only available to individuals who are NZ residents aged 18 years or over. Employees and contractors of 2degrees are not eligible.
    7. The Discount is non-transferable or exchangeable and non-redeemable for cash. 
    8. 2degrees reserves the right to cancel or amend the Promotion at any time without prior notice.
  • $49 12GB Zone Data Pack Offer

    Last updated: 26 August 2019

    MC5903A 12GB Zone Data Pack V1

    Things you need to know

    • 12GB Zone Data Pack is valid for 6 months.  
    • Zone Data Packs can only be used within Zones. If you have a Zone Data Pack and use Data outside a Zone, you will be charged at our Standard Data Rate (50c per MB) unless you have a current NZ Data Pack or NZ Data included in your Plan or another subscribed Value Pack.
    • For Pay Monthly, Zone Data Packs do not auto renew.
    • For Prepay, Zone Data Packs auto renew at end of validity period (or when nearly out if you have enough credit). If you want to unsubscribe from your Data Pack's auto renewal simply text STOP Zone 12GB to 233, or do it online at Your 2degrees. You can continue to use any remaining data until your Data Pack expires.
    • For Prepay, if you run out of data and your Zone Data Pack doesn't auto-renew, you will be charged 10c per MB for the remainder of the validity period of that Data Pack (while browsing in a Zone only). If you do not have an active Data Pack and continue to use data, you will be charged at our Standard Data Rate (50c per MB).
  • $64.60 Unlimited Pay Monthly Plan for 3 months terms and conditions

    Last updated: 28 October 2020

    1. These terms and conditions apply to the $65 Unlimited Pay Monthly Plan Promotion for 3 months promotion (Promotion) conducted by Two Degrees Mobile Limited (2degrees).
    2. These specific terms and conditions apply in addition to our Pay Monthly Terms and Conditions and 2degrees Carryover Plans Terms and Conditions and any other applicable terms and conditions.
    3. The Promotion begins on 4 May 2020 and ends on 28 June 2020 (Promotion Period).
    4. If you were not a Pay Monthly customer at 12:00 am on 4 May 2020 and during the Promotion Period you sign up to our $85 Unlimited Pay Monthly Plan (Eligible Plan) you will be eligible for a $20.40 discount (Discount) on your monthly plan fee for up to 3 consecutive months (Discount Period). This means you will pay $64.60 for the first 3 months, then $85 thereafter. 
    5. The Promotion is available to existing Prepay customers who sign up for an Eligible Plan during the Promotion Period. 
    6. The Discount is applied to your monthly plan fee only and excludes other additional charges, including add-ons. 
    7. The Discount may not be applied until your second Bill.
    8. The usual monthly plan fee applies after the Discount Period.
    9. One Discount per plan.
    10. You must remain on the Eligible Plan during the Discount Period to keep receiving the Discount.
    11. The Discount is not transferable or exchangeable and is not available in conjunction with other offers or plans offered at a discounted rate.
    12. The Promotion is not available on Business mobile plans and to employees of 2degrees or Two Degrees New Zealand Limited.
    13. We reserve the right to change or withdraw this Promotion at any time.
    14. You are deemed to accept these terms and conditions at the time of taking the steps set out in clause 4 above.
  • $65/$90 Unlimited Broadband Plan for a Year Promotion Terms and Conditions

    Last updated: 30 October 2020

    1. These terms and conditions apply in addition to our Broadband Terms and Conditions$75, $85 & $110 Broadband Plan Terms and Conditions, Pay Monthly Terms and Conditions and any other specific terms and conditions applying to your Plan or Account with 2degrees.
    2. This promotion is available to new 2degrees Broadband customers only.
    3. If you:
    1. have a 2degrees Pay Monthly Mobile Plan (all good Kiwis do); and
    2. sign up to an $85 2degrees Unlimited or $110 Ultimate Unlimited Broadband Plan on a 12-month term between 10 July 2019 and 11 August 2019 (Promotion Period),

    you will only pay the following monthly fee for your first year:

     

    12-month Plan

    Price per month for first year

    2degrees Unlimited

    $65

    2degrees Ultimate Unlimited

    $90

     

    1. The $65 and $90 prices in clause 3 above:

    a)    include our $10 Pay Monthly/Broadband bundle discount; and

    b)    exclude Pay Monthly mobile plan Charges and any other charges, including Add-ons, rental modem shipping charges, calling plans or services.

    1. After your first year, usual monthly base plan Charges apply. Currently, if you are Pay Monthly mobile and broadband customer you pay $75/m for the Unlimited Broadband plan with our $10 bundle discount and $85/m if you are not a Pay Monthly mobile customer; and $100/m for the Ultimate Unlimited Broadband plan with our $10 bundle discount and $110/m if you are not a Pay Monthly mobile customer, (these prices are subject to change).
    2. The applicable early exit fees and circumstances where joining credit is repayable are set out in the $75, $85 & $110 Broadband Plan Terms and Conditions and $200 Joining Credit for Unlimited Broadband on a 12-Month Term Promotion Terms and Conditionsrespectively.

     

    1. This offer is not available in conjunction with any other offer or plans offered at a discounted rate.
    2. This offer is not available to employees of Two Degrees Mobile Limited and Two Degrees New Zealand Limited.
    3. We reserve the right to extend, change or terminate this offer at any time without notice.
    4. You are deemed to have accepted these conditions when you take the steps set out in clause 3 above.

    Warner, are you sure they’re budgie smugglers?

  • $660 Broadband Credit offer on 24 month Unlimited Broadband Plan Promotion Terms and Conditions

    Last updated: 30 October 2020

    1. These terms and conditions apply in addition to our Business Broadband Terms and Conditions and Business Broadband Plan Terms and Conditions, and any other specific terms and conditions applying to your Plan or Account with 2degrees.

    2. If you sign up to a 2degrees Unlimited Broadband Data Plan on a 24 month term before 20 October 2019 (Promotion Period), we will credit your account $28.70 ex GST monthly from month 2 to month 24.

    3. Promo Code BBOFFER must be entered during sign-up

    4. The Plan Credit excludes any other charges, including add-ons, modem charges, calling plans or services.

    5. Usual monthly base Plan Charge applies for month 1 and after 25 months.

    6. The following early termination charges may apply if you leave or move from the Unlimited Broadband Data Plan before the end of the 24 month term:

    (a) If you received a 2degrees modem at sign up:

    (i) $499 if you leave within the first 12 months; then

    (ii) $299 if you leave in the second 12 months; or

    (b) If you choose the BYO modem option at sign-up:

    (i) $349 if you leave within the first 12 months; then

    (ii) $149 if you leave within the second 12 months.

    7. Your Plan Credit cannot be redeemed for cash, hardware or any other benefit, applied to early termination charges or other charges, and cannot be transferred.

    8. This offer is not available in conjunction with any other offer, except if you add the $8.70 ex GST Bundle Discount if you are a Pay Monthly mobile customer at the time of sign-up. 

    9. We reserve the right to extend, change or terminate these terms and conditions and/or this offer at any time without notice.

    10. You are deemed to have accepted these conditions when you take the steps set out in clause 2 above.

  • $69/$86 Unlimited Broadband Plan for a Year Promotion Terms and Conditions 2020

    Last updated: 30 October 2020

    1. These terms and conditions apply in addition to our  Broadband Terms and Conditions , $89 & $106 Broadband Plan Terms and Conditions , Pay Monthly Terms and Conditions and any other specific terms and conditions applying to your Plan or Account with 2degrees.
    2. This promotion is available to new 2degrees Broadband customers only.
    3. If you:
      1. have a 2degrees Pay Monthly Mobile Plan (all good Kiwis do); and
      2. sign up to an $89 2degrees Unlimited or $106 Ultimate Unlimited Broadband Plan on a 12-month term between 2 October 2020 and 6 December 2020 ( Promotion Period),  you will only pay the following monthly fee for your first year:

    12-month Plan

    Price per month for first year

    2degrees Unlimited

    $69

    2degrees Ultimate Unlimited

    $86

    1. The $69 and $86 prices in clause 3 above:
      1. include our $10 Pay Monthly/Broadband bundle discount; and
      2. exclude Pay Monthly mobile plan Charges and any other charges, including Add-ons, rental modem shipping charges, calling plans or services.
    2. In some instances the discounted price might not apply until your second bill.
    3. After your first year, usual monthly plan Charges apply.
    4. The applicable early exit fees are set out in the $79, $89 & $106 Broadband Plan Terms and Conditions .
    5. This offer is not available in conjunction with any other offer or plans offered at a discounted rate.
    6. This offer is not available to employees of Two Degrees Mobile Limited and Two Degrees New Zealand Limited.
    7. We reserve the right to extend, change or terminate this offer at any time without notice.
    8. You are deemed to have accepted these conditions when you take the steps set out in clause 3 above.
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